Reference Guide (PDF Edition)

Error Messages
The following error messages may appear in the camera display:
Message Problem/solution
Shutter r
elease disabled. Recharge
battery
.
Battery exhausted.
Replace with spare battery.
Charge battery.
This battery is unable to provide
data to the camera and cannot be
used. For safety, choose a battery
designated for use in this camera.
Battery info not available.
Battery cannot be used. Contact Nikon-authorized service
representative.
Battery level is extremely low; charge battery.
Battery cannot supply data to camera.
Replace third-party batteries with genuine Nikon batteries.
No memory card.
The memory card is inserted incorrectly or not at all.
Check that card is inserted correctly.
Cannot access this memory card.
Insert another card.
Error accessing memory card.
Check that camera supports memory card.
Insert new memory card.
If error persists after card has been repeatedly ejected
and reinserted, card may be damaged. Contact retailer or
Nikon-authorized service representative.
Unable to create new folder.
Insert new memory card.
Memory card is locked. Slide lock
to "write" position.
The memory card is write-protected (“locked”).
Slide the lock switch to the “write” position (
0 85).
This card is not formatted. Format
the card.
Memory card is not corr
ectly formatted.
Format memory card.
Replace with correctly-formatted memory card.
FTZ mount adapter firmware
version not supported. Upgrade
FTZ firmware.
Mount adapter firmware out of date.
Update to the latest version of the mount adapter firmware.
For more information, visit the Nikon website for your country
or region.
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Alerts and Error Messages