Reference Guide (PDF Edition)

Table Of Contents
[FTP Error.]
Error code Solution
Err.31 Check that the FTP server address is correct (0 736).
Err.32 Check that the login name and password are correct (0 736).
Err.34 Check that the destination folder name is correct (0 736).
Err.35 Confirm that the destination folder is not write-protected.
Err.36 Check the DNS (0 736).
Err.37
Check firewall settings (0 320).
Check PASV mode settings (0 736).
Err.3F Turn the camera off and then on again.
[Error authenticating FTP server credentials.]
Error code Solution
Err.61 Check that the FTP server supports TLS 1.2 or later.
Err.62
Check that you are using the correct root certificate (0 317, 0 742).
Err.63
Err.64
The camera cannot connect because the FTP server has requested a
client certificate. Check F
TP server settings.
Err.65 Turn the camera off and then on again.
341
Troubleshooting Wireless LAN Connections