Reference Guide (PDF Edition)

Table Of Contents
Troubleshooting
488
Troubleshooting
Solutions to some common issues are listed below.
T
roubleshooting information for the SnapBridge app can be found in
the apps online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
F
or information on the Wireless Transmitter Utility, see the utilitys
online help.
Problem Solution
The camera displays a
TCP/IP error.
Connection settings require adjustment. Check
settings f
or the host computer or wireless router
and adjust camera settings appropriately (0411).
The camera displays a
no memory card”
error.
The memory card is inserted incorrectly or not at all.
C
onrm that the memory card is correctly inserted
(075).
Upload is interrupted
and fails t
o resume.
Upload will resume if the camera is turned o and
then on again (0473).
The connection is
unr
eliable.
If [A
uto] is selected for [Channel] when you are
connecting to a smart device, choose [Manual] and
select the channel manually (0410).
If the camera is connected to a computer in
infr
astructure mode, check that the router is set to a
channel between 1 and 8 (0411).