User's Manual

I cannot send or receive MMS.
Check that you are in network coverage area with sufficient signal strength and
your MMS settings in the MMS message settings are correct. Check if your MMS
exceeds the supported size or your phone has enough memory to retrieve the MMS
too. Contact your operator for more details.
I cannot use voice mail function.
Check that your SIM card offers voice mail service, your phone and network
operates properly, calls are programmed to be forwarded to the voice mail box, and
your voice mail box is configured properly.
I want to remove message, voice mail, or service message icons displayed or
flashing on the status bar.
These icons are displayed when there are unread messages or un-retrieved voice
mails. Open the message or retrieve the voice mail to hide these icons.
My phone does not display some texts (names, messages, web pages, etc.)
correctly.
These texts may be in a language that your phone does not support. Language
support for the handset varies with the market where it is originally intended. The
languages supported by your phone are shown in the ‘Language’ menu under ‘Settings’.
Contact the manufacturer customer service or inquire with your dealer for details on
availability of language support.
I have problem accessing the web.
Make sure that your SIM support the feature, and that you are in an area with
strong signal. Switch off then on again your phone, clear the cache. Check your WAP
or internet setting, your network operator is always the best source of information on
these settings.
The phone does not respond to my key press.
Wait for a while, maybe your phone is still busy processing your last input or command.
If it still does not respond, try to power off then power on the phone again using the
ON/OFF key. If the power key does not respond, try to remove and reinstall the battery. It
is advisable to have your handset checked by an authorized service center or accredited
technician.
The pictures taken using the camera on my phone are so smudgy or blurry.
Keep your hand steady when taking a photo. Check if the camera window is clean. Try
other image and camera settings. Try taking the photo using another angle, lighting
condition may be affecting the picture quality.
My phone cannot display some images or play some music or video.
The file type may not be supported by your phone. For the audio and video files,
the file type may be supported but the bit rate may be not supported. Try converting
these files to other format or bit rate.
My phone was dropped or gotten wet.
Do not power on the phone immediately especially if it is wet, the best
recommendation is to remove the battery and have your handset checked by an