User Manual

20 21ninjakitchen.com
There’s sediment in my coee.
• If using a permanent filter, the sediment at the bottom of the brewed coee may be due
to using finely ground coee.
• To reduce the amount of sediment in the brewed coee, use a slightly coarser grind or
use a paper filter.
NOTE: We DO NOT recommended using a paper filter in conjunction with the permanent
filter, as clogging and backing up of water and/or coee in the filter basket can occur.
OVER ICE Brew and COLD BREW are not cold.
• Ensure your cup, travel mug, or carafe is filled all the way to the top with ice cubes
before brewing. Your Ninja Hot & Cold Brew System™ will brew at elevated temperatures
to lock in the best flavor, then the ice will cool the
brewed coee or tea to the perfect temperature.
Coee or tea is too weak.
• COFFEE: For stronger coee, use the RICH brew setting, try darker roast beans, or use
the permanent filter rather than a paper filter. If you want an even bolder flavor, you can
add more coee grinds to the brew basket. Additional grinds do absorb liquid, so you
will have a more concentrated, smaller cup of coee.
• TEA: For stronger tea, use the RICH brew setting, or add more tea to the
brew basket.
Coee or tea is too strong.
• COFFEE: For milder coee, use the CLASSIC brew setting, use lighter roast beans, or use
a paper filter rather than the permanent filter. If you want an even milder flavor, you can
put fewer coee grinds in the brew basket.
• TEA: For milder tea, use the CLASSIC brew setting, or use less tea in the brew basket.
Brew cycle is too slow.
• Depending on your settings, your brew time will vary from around 4 minutes to 18
minutes. The progress bar on the control panel will indicate brew status.
Cup or travel mug overflowed.
• Ensure you are using at least a 12 oz. cup for the Cup size, 14 oz. cup for the XL Cup size, 16
oz. travel mug for the Travel Mug size, and 20 oz. travel mug for the XL Multi-Serve size.
Brew basket overflowed.
• The bottom of the filter holder may be clogged. This can happen with finely ground coee
or too many coee grinds in the brew basket. Medium-ground coee is recommended.
NOTE: When using a paper filter, do not use the permanent filter.
There’s water left in my reservoir.
• The water reservoir markings are minimum fill lines that indicate the amount of water
needed for that brew size. However, all brew styles use dierent amounts of water to
create the proper flavor and concentration, leaving some water to remain.
My Ninja Hot & Cold Brew System is leaking.
• After removing the water reservoir, there may be a small amount of water in the
reservoir valve. This can be easily removed with a dry cloth.
• If the leak is coming from the brew basket, make sure all parts are assembled correctly
and securely. If the leak is coming from the bottom of the brewer, call Customer
Service at 1-877-646-5288.
TROUBLESHOOTING GUIDECARE & MAINTENANCE - CONT.
CLEANING & DESCALING
YOUR BREWING SYSTEM
The CLEAN button will illuminate when a
cleaning cycle is recommended for your
unit, as calcium scale buildup could be
aecting the flavor of your coee or tea.
To clean and descale your
Ninja
Hot & Cold Brew System™:
1 Select the Full Carafe size and
set the empty carafe beneath
the brew basket.
2 Use a descaling solution specifically
formulated for coeemaker cleaning
and follow the directions on the package.
Fill the water reservoir up to, but not
exceeding, the Max Fill line (50 oz.).
OR
Fill the water reservoir to the Travel Mug
line (16 oz.) with white vinegar, then fill
the rest of the reservoir with water up to,
but not exceeding, the Max Fill line.
IMPORTANT: Use only white vinegar.
3 Once the water reservoir is filled with
your cleaning solution and water mixture,
press the CLEAN button (Fig. 23).
IMPORTANT: If you cancel the
clean cycle, your machine will
not be properly descaled.
4 The clock will display and count down
the remaining clean cycle time, which
takes approximately 60 minutes to
complete. Your unit will deliver a small
amount of cleaning solution to distribute
it through the system. It will then pause,
deliver additional cleaning solution, and
continue for 60 minutes. The extended
pauses allow for maximum cleaning
and descaling.
IMPORTANT: DO NOT remove the carafe
at any time throughout the clean cycle.
5 Upon completion, the brewer will beep,
the clock will display End, and the
CLEAN light will turn o.
6 Empty and thoroughly clean the carafe
and water reservoir with warm, soapy
water to remove any cleaning solution
that could aect the flavor of your
coee or tea.
7 Fill the reservoir with fresh water
up to, but not exceeding, the Max Fill line
and set the empty carafe beneath the
brew basket.
8 Flush the system by running a Full Carafe,
Classic Brew cycle with water only. After
the cycle is complete, discard the water
and thoroughly clean the carafe.
NOTE: The clean cycle takes
approximately 60 minutes.
NOTE: To cancel the clean cycle, press
the Power button or CLEAN button
once. The unit will beep and stop
brewing through the cleaning mixture.
Continue to follow the instructions
starting at Step 6.
NOTE: If the CLEAN light illuminates
again, then calcium buildup is still
present. Repeat the cleaning cycle
instructions from the beginning, and
the CLEAN light will automatically turn
o when your brewer is clean.
1-877-646-5288