Use and Care Manual

30
ninjakitchen.com
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will
be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts
are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its
parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options
for select product categories. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A
fee of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement
unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of
purchase. We also ask that you register your product online at registeryourninja.com and have
the product on hand when you call, so we may better assist you. A Customer Service Specialist will
provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
FOODI® SMART XL GRILL
DG550 Series | Owner’s Guide
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions
must always be followed, including the following numbered warnings and subsequent instructions.
Do not use appliance for other than intended use.
1 To eliminate a choking hazard for young children, discard all packaging materials immediately upon
unpacking.
2 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
3 Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by
children. Close supervision is necessary when used near children.
4 This appliance is for household use only. DO NOT use this appliance for anything other than its intended
use. DO NOT use in moving vehicles or boats. DO NOT use outdoors. Misuse may cause injury.
5 Ensure the surface is level, clean and dry. DO NOT place the appliance near the edge of a
countertop during operation.
6 ALWAYS ensure the appliance is properly assembled before use. DO NOT place appliance on or
near a gas oven or electric stovetop, or in a heated oven.
7 When using this appliance, provide at least 6 inches (15.25 cm) of space above and on all sides for
air circulation.
8 DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children
grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
9 To protect against electrical shock DO NOT immerse cord, plugs, or main unit housing in water or
other liquid.
10 DO NOT use the appliance if there is damage to the power cord or plug. Regularly inspect the
appliance and power cord. If the appliance malfunctions or has been damaged in any way,
immediately stop use and call Customer Service.
11 NEVER use outlet below countertop surface.
12 DO NOT place appliance and let cord hang over edges of tables, counters or touch hot surfaces.
13 Only use recommended accessories included with this appliance or authorized by SharkNinja. The
use of accessories or attachments not recommended by SharkNinja may cause a risk of fire or injury.
14 Before placing any accessory into the cooker, ensure they are clean and dry.
15 DO NOT use the appliance without the removable cooking pot and splatter shield installed.
16 ALWAYS ensure hood is fully closed before operating.
17 DO NOT move the appliance when in use.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial
property damage if the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only.