Warranty

ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a
period of one (1) year from the date of purchase when it is used under normal household
conditions and maintained according to the requirements outlined in the Owner’s Guide, subject
to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s
sole discretion, will be repaired or replaced up to one (1) year from the original
purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is later. SharkNinja reserves the right to replace the unit with one
of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades,
removable pots, racks, pans, and blender bases, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit, are not
covered by this warranty. Replacement parts are available for purchase at
ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the well of the motor base clear of food spills and
other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include
damages caused in the process of shipping, altering, or repairing the SharkNinja product
(or any of its parts) when the repair is performed by a repair person not authorized by
SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, visit ninjakitchen.com/support for product care and
maintenance self-help. Our Customer Service Specialists are also available at 1-866-826-6941 to
assist with product support and warranty service options, including the possibility of upgrading
to our VIP warranty service options for select product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee will be charged when SharkNinja ships the repaired or replacement unit.
Return fees vary by product. Contact Customer Service at 1-866-826-6941 or consult the
Owner’s Guide for exact cost.