User's Manual

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The Auto-on function does not work or malfunctions.
1. The device does not work even if you place your fingerprint on
the fingerprint input window.
First of all, check if the Auto-on function is set to OFF. If so,
change it to ON. If it does not work after you change the
setting, please contact NITGEN Customer Support Center.
NITGEN Customer Support Center
(82-2-3415-1600, [e-mail])
2. The device continues to work even if you do not place your
fingerprint on it.
When the LED of the fingerprint recognition device blinks
repeatedly, when you reset the terminal power, the LED may
blink for a certain amount of time, and the Auto-on function may
not work. In this case, please contact NITGEN Customer
Support Center.
3. The device malfunctions when you use the RF card.
In NAC-3000MR, if you place the RF card on the terminal for
authentication, the Auto-on sensor can be activated. It may
happen mainly with our old-version products. In this case,
please contact NITGEN Customer Support Center.
The RF card authentication doesn't work.
First of all, check if the RF card function is set to OFF. If so,
change it to ON. If it does not work after you change the
setting, please contact NITGEN Customer Support Center.
How can I upgrade the firmware?