User's Manual

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<If fingerprint authentication takes too long>
1. If the terminal uses 1:N authentication in network mode,
server overload may occur, resulting in slow authentication
and recognition. In this case, a dedicated server should be
used.
2. Check if the finger and the sensor are clean. Clean the finger
and the sensor. If the user’s finger is hurt, the user must
register another fingerprint.
3. If the fingerprint is not clean, lower the security level of the
user and use the 1:1 authentication method.
4. Input the users ID in 1:1 mode and check if the user exists.