User Manual

106 Troubleshooting
• Check your WWAN service – Contact your Mobile Broadband network service provider to verify
coverage plan and supported services.
ACTIVATE YOUR MOBILE BROADBAND CARD — Before you connect to the Internet, you must activate the
Mobile Broadband service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide available through
the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and
Support Center" on page 15. The user's guide is also available on the Dell Support website at
support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card
separately from your computer.
Media Memory Card or ExpressCard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: The ExpressCard slot does not support PC cards.
C
HECK THE CARD — Ensure that the card is properly inserted into the connector.
ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS — Double-click the Safely Remove Hardware icon
in the Windows taskbar. Ensure that the card is listed.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED CARD — Contact Dell. See "Contacting Dell" on page 154.
IF YOU HAVE PROBLEMS WITH A CARD NOT PROVIDED BY DELL — Contact the card manufacturer.
Power Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
C
HECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power
light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the
light is off, press the power button to turn on the computer.
CHARGE THE BATTERY — The battery charge may be depleted.
1
Reinstall the battery.
2 Use the AC adapter to connect the computer to an electrical outlet.
3 Turn on the computer.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during
the life of your computer.
C
HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the
battery charge is low or depleted. Connect the computer to an electrical outlet.