User Manual

124 Reinstalling Software
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers
for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.
1
Click the Start button and click Control Panel .
2 Under Pick a Category , click Performance and Maintenance .
3 Click System .
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager .
6 Right-click the device for which the new driver was installed and click Properties .
7 Click the Drivers tab.
8 Click Roll Back Driver .
If Device Driver Rollback does not resolve the problem, then use System Restore to return your
computer to the operating state that existed before you installed the new driver. See "Using Microsoft
Windows XP System Restore" on page 126.
Using the Drivers and Utilities CD
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver
from the Drivers and Utilities CD (also known as the ResourceCD).
1
With the Windows desktop displayed, insert the Drivers and Utilities CD .
If this is your first time to use the
Drivers and Utilities CD , go to step 2. If not, go to step 5.
2 When the Drivers and Utilities CD installation program starts, follow the prompts on the screen.
3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities CD and
click
Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities CD .
5 At the Welcome Dell System Owner screen, click Next .
NOTE: The Drivers and Utilities CD displays drivers only for hardware that came installed in your computer. If
you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and
Utilities CD. If those drivers are not displayed, exit the Drivers and Utilities CD program. For drivers information, see
the documentation that came with the device.
A message stating that the Drivers and Utilities CD is detecting hardware in your computer appears.