User Manual
Table Of Contents
- Contents
- About Your Computer
- Using the Keyboard and Mouse
- Using Multimedia
- Using the Display
- Using a Battery
- Setting Up Your Computer
- Using Networks (LAN or Wireless)
- Using Cards
- Securing Your Computer
- Troubleshooting
- Dell Technical Update Service
- Dell Diagnostics
- Dell Support Utility
- Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems
- Lockups and Software Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Media Memory Card or ExpressCard Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Touch Pad or Mouse Problems
- Video and Display Problems
- System Setup Program
- Traveling With Your Computer
- Reinstalling Software
- Adding and Replacing Parts
- Dell QuickSet
- Specifications
- Obtaining Assistance
- Appendix
- Glossary
- Index
Obtaining Assistance 153
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code located in the battery compartment):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system’s start-up
files. If the computer is connected to a printer, print each file. Otherwise, record the contents
of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed: