User Manual

Troubleshooting 99
HARD-DISK DRIVE FAILURE — The hard drive does not respond to commands from the computer. Run the
Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 91.
HARD-DISK DRIVE READ FAILURE — The hard drive may be defective. Run the Hard-Disk Drive tests in the
Dell Diagnostics. See "Dell Diagnostics" on page 91.
INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a
bootable CD.
INVALID CONFIGURATION INFORMATION-PLEASE RUN SYS TE M SETUP PROGRAM — The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program. See "System
Setup Program" on page 113.
KEYBOARD CLOCK LINE FAILURE — Run the Keyboard Controller test in the Dell Diagnostics. See "Dell
Diagnostics" on page 91.
KEYBOARD CONTROLLER FAILURE — Restart the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell
Diagnostics" on page 91.
KEYBOARD DATA LINE FAILURE — Run the Keyboard Controller test in the Dell Diagnostics. See "Dell
Diagnostics" on page 91.
KEYBOARD STUCK KEY FAILURE — Restart the computer, and avoid touching the keyboard or keys during
the boot routine. Run the Stuck Key test in the Dell Diagnostics. See "Dell Diagnostics" on page 91.
LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT — Dell MediaDirect™ cannot verify the Digital Rights
Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on
page 103.
M
EMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory"
on page 133.
MEMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 133) and, if necessary,
replace them.
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 133) and, if
necessary, replace them.
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may
be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 133) and, if
necessary, replace them.
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 133) and, if necessary,
replace them.