User's Manual

10 Troubles Shooting

1. The first startup of smartphone is slow

After the smartphone system upgraded, the first startup need to install the

pre-installed application softwares, the lead time is around 2-3 minutes, the

startup afterwards will be much quicker.

2. smartphone can’t connect Wi-Fi

z Make sure the wireless router of internet service can work in normal.

z Ensure the smartphone and wireless router in certain distance, and no wall

or other barrier between them.

z Ensure the user name and password both correct.

3. smartphone feels hot

When many application procedures are used in meanwhile, or the brightness of

screen open to the lightest or under charging, smartphone may feel fever. It is

normal.

4. Email can’t be set or Registeration of application procedure.

z Ensure your internet is well connected.

z Make sure your email setting way is correct.

z Keep your system time and local time consitent.

5. The system is abnormal and can’t work.

When you install some third party application procedure, it may cause abnormal

work, you can press Reset key(next to power port) to reset the system.

6. The webpage can’t be opened

z Please keep the distance between from route to smartphone in effective

range.

z Please restart WIFI and try again.

7. smartphone works terribly slow sometimes

It is normal phenomenon. Please turn off some application you don’t need in advanced task

management, or uninstall some third party application to release more system resource.