User Manual

If you receive such a message:

1 Make a note of the message’s contents and any error number that appears.

2 Contact your service provider with this information. They should be able to resolve the

problem for you.

LINKMONITOR APPLICATION CANNOT COMMUNICATE WITH RSU WHEN

VPN

IS USED

When using a virtual private network (VPN), you may receive a message indicating that the

LinkMonitor application cannot communicate with the RSU. Some configurations of VPN

prevent communication between the application and the RSU.

To successfully use the LinkMonitor application, disconnect from the VPN.

RSU MALFUNCTIONS AFTER YOU WRITE ON THE RSU OR ATTACH

STICKERS TO THE RSU

Do not write on the RSU or attach stickers to the RSU. Doing so may interfere with the Internet

signal, causing your RSU to malfunction.