Installation Guide
Table Of Contents
- Nokia FastMile 4G Receiver Installation Guide
- 1 Preface
- Table of contents
- List of figures
- List of tables
- 2 ETSI environmental and CRoHS guidelines
- 3 ETSI safety guidelines
- 4 ANSI safety guidelines
- 5 Installation overview
- 6 Reviewing safety information
- 7 Identifying package contents
- 8 Reviewing roles and installation prerequisites
- 9 Inserting the SIM card in the Nokia FastMile 4G Receiver
- 10 Determining the mounting location
- 11 Mounting and connecting the Nokia FastMile 4G Receiver
- 12 Troubleshooting
- 12.1 Overview
- 12.2 Subscriber has been registered to a different location
- 12.3 Further installation prevented
- 12.4 SIM not inserted
- 12.5 Failed to connect to the LTE network
- 12.6 Cannot attach to LTE network due to hardware mismatch
- 12.7 The receiver cannot be installed at this position
- 12.8 This subscription ID is not provisioned by the Fastmile Controller
- 12.9 This subscriber ID has already completed a successful installation
- 12.10 Nokia FastMile 4G Receiver firmware upgrade to latest build failed
- 12.11 Nokia FastMile 4G Receiver detached from network
- 12.12 Trace request
- 13 Glossary
- Customer document and product support
Troubleshooting
104
Nokia FastMile 4G Receiver Installation Guide
3TG-00387-ABBA-TCZZA Issue: 01
If another LTE Radio Base Station is available, the Nokia FastMile 4G Receiver will
attach to it through it cell re-selection process.
12.12 Trace request
The Nokia FastMile 4G Receiver has a trace and log function that can be used for
troubleshooting purposes and for help in performing root cause analysis.
If internet is available for the Nokia FastMile 4G Receiver, contact Nokia to request
that the trace and log function be used for the Nokia FastMile 4G Receiver.
The trace log can be uploaded to the Nokia Altiplano FastMile Controller or other
HTTP file servers.