User's Manual

34
Service, Support, and Warranty
Service, Support, and Warranty
A return authorization number is required before returning any product to NONIN.
To obtain this return authorization number, contact NONIN Customer Support:
Nonin Medical, Inc.
2605 Fernbrook Lane North
Plymouth, Minnesota 55447-4755 USA
(800) 356-8874 (USA and Canada) +1 (763) 553-9968 (outside USA and Canada)
Fax +1 (763) 553-7807 E-mail: customersupport@nonin.com
www.nonin.com
Warranty
NONIN MEDICAL, INCORPORATED, (NONIN) warrants to the purchaser, for a
period of three years from the date of purchase, each display unit and wrist-worn pulse
oximeter (POD). NONIN warrants the battery pack for the display unit for a period of one
year from the date of purchase.
NONIN shall repair or replace any XXX Pulse Oximetry System found to be defective in
accordance with this warranty, free of charge, for which NONIN has been notified by the
purchaser by serial number that there is a defect, provided said notification occurs within
the applicable warranty period. This warranty shall be the sole and exclusive remedy by the
purchaser hereunder for any XXX Pulse Oximetry System delivered to the purchaser which
is found to be defective in any manner, whether such remedies be in contract, tort, or by law.
This warranty excludes cost of delivery to and from NONIN. All repaired units shall be
received by the purchaser at NONIN's place of business. NONIN reserves the right to
charge a fee for a warranty repair request on any XXX Pulse Oximetry System that is found
to be within specifications.
This system is a precision electronic instrument and must be repaired by knowledgeable
and specially trained NONIN personnel only. Accordingly, any sign or evidence of opening
the devices, field service by non-NONIN personnel, tampering, or any kind of misuse or
abuse of the system, shall void the warranty in its entirety. All non-warranty work shall be
done according to NONIN standard rates and charges in effect at the time of delivery to
NONIN.
DISCLAIMER/EXCLUSIVITY OF WARRANTY:
THE EXPRESS WARRANTIES SET FORTH IN THIS MANUAL ARE EXCLUSIVE
AND NO OTHER WARRANTIES OF ANY KIND, WHETHER STATUTORY,
WRITTEN, ORAL, OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR
A PARTICULAR PURPOSE OR MERCHANTABILITY, SHALL APPLY.