Instruction Manual
6-2 Troubleshooting
Table 6-1 Operator Troubleshooting
Symptom Possible Cause Recovery
Carrier jams during
load/unload
MH-900 and dispensing system not
aligned
Level and align the MH-900 and
dispensing system. See 3.5 Aligning and
Leveling the MH-900 to Connected
Equipment.
Taught positions incorrect
Verify taught positions. See 4.7 Editing a
Recipe.
Wrong program running
Verify that the correct recipe is loaded.
See 4.9 Loading a Recipe.
MH-900 does not
load/unload carriers
Loadermove program not running
• Verify the recipe is loaded.
See 4.9 Loading a Recipe.
• Check the connectivity of the D-Sub
Cable. See 3.6 Installing the Cables.
• Check the dispensing system program
status.
Dispensing system program not running
Check the MH-900 program or process
status. See 4.10 Running Production.
SMEMA cable not connected between
MH-900 and dispensing system
Connect SMEMA cable. See 3.6 Installing
the Cables.
MH-900 Shuttle does not
move to all magazine
positions
Wrong program running
Verify that the correct recipe is loaded.
See 4.9 Loading a Recipe.
Incorrectly programmed Edit the recipe. See 4.7 Editing a Recipe.
Magazine is outside travel limits Edit the recipe. See 4.7 Editing a Recipe.
Shuttle moves across
X-direction without
stopping at a magazine
Magazine sensor position incorrectly
programmed
Edit the recipe. See 4.7 Editing a Recipe.
MH-900 does not move
when a program is run
Carrier is over the carrier sensor Clear carrier from sensor.
Table 6-2 Electrical Troubleshooting
Symptom Probable Cause Recovery
No power
On Button not pressed
Press the ON button on the Control Panel.
Main Power Cable loose or not connected Properly connect the Main Power Cable.
Failed Main Power Cable Replace the Main Power Cable.
Failed Main Power Switch Replace the Main Power Switch.
Bypass plug not connected Install bypass plug.
The conveyor does not
operate
Conveyor motor cable not plugged in Secure cable connection.
Failed conveyor drive motor Replace conveyor drive motor.
Loader does not
communicate with the
dispensing system
SMEMA cable loose or not connected Properly connect SMEMA cable.
Failed SMEMA cable Replace SMEMA cable.
Inconsistent Magazine
Sensor behavior or no
LED
Failed magazine sensor Replace magazine sensor.
Failed LED Replace magazine sensor.
Scratched fiber-optic cable end Replace fiber-optic cable.
Irrational Carrier Sensor Failed carrier sensor Replace carrier sensor.