User's Guide
Table Of Contents
- Title page
- Revision history
- Contents
- About the Nortel IP Phone 2004
- Entering and editing text
- Connecting the components
- Configuring options
- Making a call
- Answering a call
- While on an active call
- Incoming calls
- While away from your desk
- Talking with more than one person
- Working without interruption
- Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
- Additional phone features
- Using Hospitality features
- Accessing External Server Applications
- Flexible Feature Codes (FFCs)
- Accessories
- Terms you should know
- Index

Contents
5
Contents
About the Nortel IP Phone 2004 . . . . . . . . . . . . . . . . . . . . . 11
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 19
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Entering text using the telephone dialpad . . . . . . . . . . . . . . . 22
Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 24
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting the phone components . . . . . . . . . . . . . . . . . . . . 24
Configuring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Telephone Option menu . . . . . . . . . . . . . . . . . . . . . 27
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the display screen contrast . . . . . . . . . . . . . . . . 29
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Selecting date/time format . . . . . . . . . . . . . . . . . . . . . . . . 31
Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . 31
Enabling/disabling Call Timer . . . . . . . . . . . . . . . . . . . . . . 32
Using Display Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 32
Choosing local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . 33
Choosing a ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing telephone information . . . . . . . . . . . . . . . . . . . . . 36
Configuring call log options . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring the Callers List log . . . . . . . . . . . . . . . . . . . . 37










