User's Guide
Table Of Contents
- Title page
- Revision history
- Contents
- About the Nortel IP Phone 2004
- Entering and editing text
- Connecting the components
- Configuring options
- Making a call
- Answering a call
- While on an active call
- Incoming calls
- While away from your desk
- Talking with more than one person
- Working without interruption
- Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
- Additional phone features
- Using Hospitality features
- Accessing External Server Applications
- Flexible Feature Codes (FFCs)
- Accessories
- Terms you should know
- Index

Contents
6
Configuring New Call indication . . . . . . . . . . . . . . . . . . . . 38
Configuring Preferred Name Match . . . . . . . . . . . . . . . . . 39
Configuring Area Code set-up . . . . . . . . . . . . . . . . . . . . . 40
Configuring Name Display format . . . . . . . . . . . . . . . . . . . . . . 42
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using on-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Directory applications . . . . . . . . . . . . . . . . . . . . . . . 47
Making a call using Corporate Directory . . . . . . . . . . . . . 48
Making a call using Personal Directory . . . . . . . . . . . . . . 49
Making a call using the Callers List . . . . . . . . . . . . . . . . . 50
Making a call using Redial List . . . . . . . . . . . . . . . . . . . . . 51
Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using AutoDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64










