User's Guide
Table Of Contents
- Title page
- Revision history
- Contents
- About the Nortel IP Phone 2004
- Entering and editing text
- Connecting the components
- Configuring options
- Making a call
- Answering a call
- While on an active call
- Incoming calls
- While away from your desk
- Talking with more than one person
- Working without interruption
- Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
- Additional phone features
- Using Hospitality features
- Accessing External Server Applications
- Flexible Feature Codes (FFCs)
- Accessories
- Terms you should know
- Index

While on an active call
61
While on an active call
You can use the following features during an active call:
• “Placing a call on hold” on page 61
• “Transferring a call” on page 62
• “Using Timed Reminder Recall” on page 63
• “Using Attendant Recall” on page 64
• “Using Call Park” on page 64
• “Recording a Calling Party Number” on page 67
• “Displaying incoming calls” on page 67
• “Tracing a malicious call” on page 68
• “Incoming calls” on page 69
Placing a call on hold
Use the Hold feature when talking on one line and another call arrives on
a second line. To retain the original call, put it on hold and then answer
the second call.
To place a call on hold:
To retrieve a call on hold:
Press the Hold key. The LCD indicator
flashes beside the line on hold.
Note: If Automatic Hold is enabled, the
active call is automatically put on hold
when you answer the second call.
Press the line (DN) key beside the
flashing LCD indicator.
(Hold)










