User's Guide
Table Of Contents
- Title page
- Revision history
- Contents
- About the Nortel IP Phone 2004
- Entering and editing text
- Connecting the components
- Configuring options
- Making a call
- Answering a call
- While on an active call
- Incoming calls
- While away from your desk
- Talking with more than one person
- Working without interruption
- Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
- Additional phone features
- Using Hospitality features
- Accessing External Server Applications
- Flexible Feature Codes (FFCs)
- Accessories
- Terms you should know
- Index
While on an active call
67
Recording a Calling Party Number
Use the Calling Party Number feature to record a caller’s number, or to
charge a call to an account number, during an established call.
To record a caller’s number for accounting purposes:
Displaying incoming calls
Use the Display feature to display a second incoming caller’s number and
name (if available) during an active call, without interfering with the call in
progress.
To view the information on an incoming call while on a call in
progress:
1. Press the Call Party soft key. The caller
is placed on hold.
2. Dial a charge account number or the
caller’s number.
Note: For information on using the
Charge soft key, see “Charging a call or
charging a forced call” on page 89.
3. Press the Call Party soft key to return to
the call.
1. Press the Display key.