User's Guide

ManualsBrandsNortel Networks ManualsIP Phone2004

Table Of Contents

Title page
Revision history
Contents
About the Nortel IP Phone 2004
- Basic features
- Telephone controls
- Telephone display
- Call features and Flexible Feature Codes
- Security features
Entering and editing text
- Entering text using the telephone dialpad
- Editing text using the soft keys
Connecting the components
- Before you begin
- Connecting the phone components
Configuring options
- Using the Telephone Option menu
- Configuring call log options
- Configuring Name Display format
Making a call
- Using off-hook dialing
- Using on-hook dialing
- Using Handsfree dialing
- Using the Directory applications
- Using Predial
- Using AutoDial
- Using Ring Again
- Using Redial
- Using Speed Call
- Using System Speed Call
- Using Hot Line
- Using Intercom calling
Answering a call
While on an active call
- Placing a call on hold
- Transferring a call
- Using Timed Reminder Recall
- Using Attendant Recall
- Using Call Park
- Recording a Calling Party Number
- Displaying incoming calls
- Tracing a malicious call
Incoming calls
- Using Automatic Answerback
- Using Call Pickup
- Using Call Waiting
While away from your desk
- Using Call Forward
- Using Internal Call Forward
- Using Remote Call Forward
- Securing your telephone
Talking with more than one person
- Using the Call Join feature
- Setting up a Conference call
- Using the Conferee Selectable Display and Disconnect feature
- Using Group Call
Working without interruption
- Using Make Set Busy
Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
Additional phone features
- Using Personal Directory
- Using Callers List
- Using Redial List
- Using Virtual Office
- Using Media Gateway 1000B
Using Hospitality features
- Configuring Automatic Wake-Up
- Activating Message Registration
- Using Maid Identification
- Using Display Room Status
Accessing External Server Applications
Flexible Feature Codes (FFCs)
Accessories
- IP Phone Key Expansion Module (KEM)
Terms you should know
Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V

While on an active call

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

Note: This is not a default feature. Contact your system administrator

to configure this feature on your telephone.

To use Call Trace while on a call:

To use Call Trace without a Call Trace key:

2. Press the flashing line (DN) key. The call

waiting information displays.

Note: When used with other feature

keys, the Display key displays

information associated with those

feature keys.

Press the Call Trace key.

1. Choose one of the following:

— Press the Transfer soft key.

— Press the Conference soft key.

2. Dial the SPRE code followed by 83 or

dial the Call Trace FFC to automatically

reconnect.