User's Guide

ManualsBrandsNortel Networks ManualsIP Phone2004

Table Of Contents

Title page
Revision history
Contents
About the Nortel IP Phone 2004
- Basic features
- Telephone controls
- Telephone display
- Call features and Flexible Feature Codes
- Security features
Entering and editing text
- Entering text using the telephone dialpad
- Editing text using the soft keys
Connecting the components
- Before you begin
- Connecting the phone components
Configuring options
- Using the Telephone Option menu
- Configuring call log options
- Configuring Name Display format
Making a call
- Using off-hook dialing
- Using on-hook dialing
- Using Handsfree dialing
- Using the Directory applications
- Using Predial
- Using AutoDial
- Using Ring Again
- Using Redial
- Using Speed Call
- Using System Speed Call
- Using Hot Line
- Using Intercom calling
Answering a call
While on an active call
- Placing a call on hold
- Transferring a call
- Using Timed Reminder Recall
- Using Attendant Recall
- Using Call Park
- Recording a Calling Party Number
- Displaying incoming calls
- Tracing a malicious call
Incoming calls
- Using Automatic Answerback
- Using Call Pickup
- Using Call Waiting
While away from your desk
- Using Call Forward
- Using Internal Call Forward
- Using Remote Call Forward
- Securing your telephone
Talking with more than one person
- Using the Call Join feature
- Setting up a Conference call
- Using the Conferee Selectable Display and Disconnect feature
- Using Group Call
Working without interruption
- Using Make Set Busy
Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
Additional phone features
- Using Personal Directory
- Using Callers List
- Using Redial List
- Using Virtual Office
- Using Media Gateway 1000B
Using Hospitality features
- Configuring Automatic Wake-Up
- Activating Message Registration
- Using Maid Identification
- Using Display Room Status
Accessing External Server Applications
Flexible Feature Codes (FFCs)
Accessories
- IP Phone Key Expansion Module (KEM)
Terms you should know
Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V

Incoming calls

Using Call Waiting

The Call Waiting feature alerts you to an incoming call by producing a

tone. It also puts the current call on hold while you answer the new call.

To answer an incoming call while on another call:

2. Choose one of the following:

— Press the DN Pickup key.

— Enter the Pickup Directory

Number FFC.

3. Dial the DN of the telephone that is

ringing (in your call pickup group). If the

pickup DN or group number is invalid (an

overflow burst tone sounds and the

screen displays Goodbye and try again),

press the Goodbye key.

1. When the incoming call tone sounds,

press the Hold key to put a current call

on hold.

Note: If Automatic Hold is enabled, it is

not necessary to press the Hold key.

2. Press the Call Waiting key.

(Hold)