User's Guide

ManualsBrandsNortel Networks ManualsIP Phone2004

Table Of Contents

Title page
Revision history
Contents
About the Nortel IP Phone 2004
- Basic features
- Telephone controls
- Telephone display
- Call features and Flexible Feature Codes
- Security features
Entering and editing text
- Entering text using the telephone dialpad
- Editing text using the soft keys
Connecting the components
- Before you begin
- Connecting the phone components
Configuring options
- Using the Telephone Option menu
- Configuring call log options
- Configuring Name Display format
Making a call
- Using off-hook dialing
- Using on-hook dialing
- Using Handsfree dialing
- Using the Directory applications
- Using Predial
- Using AutoDial
- Using Ring Again
- Using Redial
- Using Speed Call
- Using System Speed Call
- Using Hot Line
- Using Intercom calling
Answering a call
While on an active call
- Placing a call on hold
- Transferring a call
- Using Timed Reminder Recall
- Using Attendant Recall
- Using Call Park
- Recording a Calling Party Number
- Displaying incoming calls
- Tracing a malicious call
Incoming calls
- Using Automatic Answerback
- Using Call Pickup
- Using Call Waiting
While away from your desk
- Using Call Forward
- Using Internal Call Forward
- Using Remote Call Forward
- Securing your telephone
Talking with more than one person
- Using the Call Join feature
- Setting up a Conference call
- Using the Conferee Selectable Display and Disconnect feature
- Using Group Call
Working without interruption
- Using Make Set Busy
Additional call features
- Using AutoDial Transfer
- Using the Buzz signal
- Using Call Page Connect to make an announcement
- Using Centrex/Exchange Line Switchhook Flash
- Charging a call or charging a forced call
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio Page
- Using Voice Call
Additional phone features
- Using Personal Directory
- Using Callers List
- Using Redial List
- Using Virtual Office
- Using Media Gateway 1000B
Using Hospitality features
- Configuring Automatic Wake-Up
- Activating Message Registration
- Using Maid Identification
- Using Display Room Status
Accessing External Server Applications
Flexible Feature Codes (FFCs)
Accessories
- IP Phone Key Expansion Module (KEM)
Terms you should know
Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V

Contents

Using Forced Camp-on feature . . . . . . . . . . . . . . . . . . . . . . . 93

Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 106

Using Virtual Office on your remote telephone . . . . . . . 108

Using Virtual Office on your office telephone . . . . . . . . . 109

Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . 110

Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 111

Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 114

Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 115

Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 116

Using Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . 117

Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . 117

Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 119

Using Maid Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using Display Room Status . . . . . . . . . . . . . . . . . . . . . . . . . 121

Accessing External Server Applications . . . . . . . . . . . . . 124

Flexible Feature Codes (FFCs) . . . . . . . . . . . . . . . . . . . . . 125

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

IP Phone Key Expansion Module (KEM) . . . . . . . . . . . . . . . 126