Title page Nortel Communication Server 1000 IP Phone 2007 User Guide
Revision history Revision history February 2006 Preliminary 2.03. This document is up-issued to support Nortel Communications Server 1000 Release 4.5. Note: The “Security features” section has a new “Secure communication” subsection. The LOGOS, copyright, and trademark information were updated. August 2005 Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5. May 2005 Standard 1.00.
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Contents Contents About the Nortel IP Phone 2007 . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tools/Navigation area . . . . . . . . . . . . . . . . . . . . . .
Contents Use Contrast and Brightness . . . . . . . . . . . . . . . . . . . . . . . . . 30 Use USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Use TFTP Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Use Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configure services on the IP Phone 2007 . . . . . . . . . . . . . 37 Use the Telephone Options menu . . . . . . . . . . . . . . . . . . . . . 38 Adjust volume .
Contents Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Use the Directory applications . . . . . . . . . . . . . . . . . . . . . . . . 64 Make a call using Corporate Directory . . . . . . . . . . . . . . .
Contents Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Activate Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . 85 Activate Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Use Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 89 Use Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Use Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Use Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Redial List . . . . . . . . . . . . . . . . . . . . . . . .
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About the Nortel IP Phone 2007 About the Nortel IP Phone 2007 The Nortel IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection.
About the Nortel IP Phone 2007 Basic features The IP Phone 2007 supports the following features: • 12 programmable feature soft keys • four soft keys (self-labeled) providing access to a maximum of ten features Note: Your IP Phone 2007 may not be configured to support soft key functionality. Consult your system administrator.
About the Nortel IP Phone 2007 Telephone controls Figure 1 shows the IP Phone 2007 controls. Figure 1: IP Phone 2007. Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume; press the left side to decrease volume. Use the Goodbye key to terminate an active call. Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.
About the Nortel IP Phone 2007 Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements. Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset. Press the Speaker key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active. Press the Mute key to listen to the receiving party without transmitting.
About the Nortel IP Phone 2007 The IP Phone 2007 window-based user interface has two display areas: • Application area • Tools/Navigation area Figure 2 shows an example of an idle LCD display screen. Figure 2: IP Phone 2007 LCD display screen Note: The display can differ from the above example. To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a configured period of time.
About the Nortel IP Phone 2007 • feature soft keys • soft keys Figure 3 shows the Application area. Figure 3: IP Phone 2007 Application area In the Feature area, the soft keys can show either text or icons. Table 1 shows the soft key text and icon equivalents. The text labels are displayed by default and are changed using the Tools menu (see “To use Button Customizing Tool” on page 34 for more information).
About the Nortel IP Phone 2007 Table 1: Feature Key text and icon displays (Part 2 of 2) Text display Icon display Tools/Navigation area The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at all times. Figure 4 on page 17 shows the Tools/Navigation area.
About the Nortel IP Phone 2007 Tap this soft key to go to the primary graphical external application, as configured by the administrator. The soft key displays the icon of the primary graphical application. Tap this icon to access the following tools used on the IP Phone 2007: • Network Configuration • Local Diagnostics • Touch Panel Setup • Contrast and Brightness • USB Devices • TFTP Upgrade • Preferences Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry.
About the Nortel IP Phone 2007 Calibrate the touch panel You calibrate the touch panel through the Tools menu, which enables you to fine-tune the touch panel. You are prompted to use the stylus to tap three targets. See “To use Touch Panel Setup tool” on page 29 for further information. Stylus You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel.
About the Nortel IP Phone 2007 Secure Communication Your IP Phone 2007 supports secure communication using SRTP and a Pre-Shared Key (PSK) media encryption feature. If the feature is enabled, a security icon (:) appears on the screen when your call is secured using SRTP (PSK). Contact your system administrator to find out if this feature is enabled on your phone.
About the Nortel IP Phone 2007 6. Tap the Select soft key. 7. Use the dialpad to enter the new password. 8. Tap the Select soft key to accept the new password. Note: If you are locked out of your IP Phone 2007 or forget your SPCW, contact your system administrator. To turn Password Protection On/Off Note: 1. Tap the Directory soft key. 2. Press the Up/Down navigation keys to scroll and highlight Change Protection Mode. 3. Use the dialpad to enter your password (if Password Protection is enabled). 4.
About the Nortel IP Phone 2007 5. Press the Up/Down navigation keys to scroll and highlight one of the following: — Enable Password Protection — Disable Password Protection 6. Choose one of the following: or — Yes to accept the selection. — No to return to the Directory menu. 7. Tap the Done soft key.
Enter and edit text Enter and edit text You can enter and edit text on your IP Phone 2007 using the following methods: • telephone dialpad • soft keys • pop-up keyboard • USB keyboard (optional) The use of any of these methods for text entry depends on the application.
Enter and edit text When entering IP addresses with the dialpad, the address is entered as xxx*xxx*xxx*xxx, and the telephone translates this to xxx.xxx.xxx.xxx. Edit text using the soft keys You use soft keys to access text when you work with such applications as Personal Directory, Redial List, and Callers List. Table 3 describes the soft key editing functions on the IP Phone 2007. Table 3: Editing soft key description Soft key Description Cancel Stop the current action.. Choose Select a symbol.
Enter and edit text Enter text using the USB keyboard The USB keyboard, when connected, can be used to enter text in the tools and graphical applications. For number entry in telephone applications (for example, when dialing), the keyboard may be used to enter digits (0–9), as well as * and #. Other characters are ignored. When on a call, the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) can be used to control the telephone.
Connect the IP Phone 2007 components Connect the IP Phone 2007 components Before you begin CAUTION Damage to Equipment Do not plug the IP Phone 2007 into a regular telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your set into a 10/100BaseT Ethernet jack. Steps 1. Connect one end of the handset cord to the handset jack (identified with a handset icon) on the back of the telephone. Connect the other end to the jack on the handset. 2.
Connect the IP Phone 2007 components 3. Contact your installation technician for the proper power option. This telephone can be powered by an optional AC adapter or using Power over Ethernet. WARNING If using an AC adapter, you must use the IP Phone 2007 Global Power Adapter (part number N0014020) or your phone will fail to operate. 4. Thread the cord around the strain relief, retaining hook, and channel provided for a secure power connection. 5. Secure the telephone footstand to the telephone base.
Configure IP Phone Local Options Configure IP Phone Local Options Your IP Phone 2007 has both local and server-based options. The local options cover the following entries in the Tools menu: • Network Configuration • Local Diagnostics • Touch Panel Setup • Contrast and Brightness • USB Devices • TFTP Upgrade • Preferences Note 1: Many of the selections in the Tools menu are intended for system administrator use only.
Configure IP Phone Local Options Use Touch Panel Setup The Touch Panel Setup tool calibrates the touch panel and stylus. Calibration is required when stylus taps are not interpreted correctly. To use Touch Panel Setup tool 1. Tap the Tools icon. 2. Tap the Touch Panel Setup soft key. The screen displays a calibration map, the CANCEL soft key is displayed, and the system prompts Touch the center of the red ball. 3.
Configure IP Phone Local Options Choose one of the following: — Tap the YES soft key to save the calibration settings and exit to the main display. — Tap the NO soft key to abandon the calibration settings and exit to the main display. 5. If the calibration is not successful, the telephone reports Data calibration is WRONG, prompts Repeat Calibration?, and displays the YES and NO soft keys, and calibration statistics.
Configure IP Phone Local Options 3. The screen displays: • Contrast, and a set of Down and Up soft keys • Brightness, and a set of Down and Up soft keys • Sleep in xxx, where xxx is a time in minutes or hours, and a set of Down and Up soft keys. 4. To increase the display contrast, tap the Up soft key beside the Contrast label. 5. To decrease the display contrast, tap the Down soft key beside the Contrast label. 6. To increase the display brightness, tap the Up soft key beside the Brightness label.
Configure IP Phone Local Options 8. To increase the time before the display sleeps (goes black), tap the Up soft key beside the Sleep in label. The sleep time increases from the default, and provides settings for: 5m (five minutes) 15m (15 minutes) 30m (30 minutes) 1h (one hour — default) 2h (two hours) Never (screen does not go black). Note: Extending the sleep time or never sleeping reduces the life span of the display screen. 9.
Configure IP Phone Local Options To use USB Devices 1. Tap the Tools icon. 2. Tap the USB Devices soft key. The screen displays information about the device connected. 3. Tap the Exit soft key to exit to the main display. Use TFTP Upgrade The TFTP Upgrade menu is used to upgrade the firmware in the telephone. This menu is for administrator use only. See IP Phones: Description, Installation, and Operation (553-3001-368) for detailed instructions.
Configure IP Phone Local Options Use Preferences Configure individual user preferences using the Preferences tool. The Preferences menu contains the Button Customizing Tool and the Exit soft key. To use Button Customizing Tool 1. Tap the Tools icon. 2. Tap the Preferences soft key. 3. Tap the Button Customizing Tool soft key.
Configure IP Phone Local Options The boxes shown with a black outline are the current settings. 4. To change a soft key from displaying text to displaying the icon, tap the associated icon button. A black box appears around the icon. Example: to change the soft key labeled Inbox on the main display to the icon, tap the Inbox icon. 5. To change a soft key to display a custom label: a.
Configure IP Phone Local Options 6. Choose one of the following: • To apply the changes, tap the Apply soft key. The system responds Saving is in progress and then Saving is complete. • To abandon the changes, tap the Exit soft key. The system responds Save changes? and the Yes and No soft keys display. or Choose one of the following: or — Tap the Yes soft key to save the changes. — Tap the No soft key to abandon the changes and exit to the Preferences menu. 7.
Configure services on the IP Phone 2007 Configure services on the IP Phone 2007 The IP Phone 2007 Services menu lists the following submenus: • The Telephone Options menu enables you or your system administrator to configure telephone preferences. • The Password Admin menu enables you or your system administrator to change the Station Control Password.
Configure services on the IP Phone 2007 • Name Display Format Note: When an option has a sublist, an ellipsis (...) appears after the option. In the Services menu, the current setting for options is marked with a telephone icon. Because this menu comes from the Call Server, use the Up/Down navigation keys for scrolling and tap the Select soft key. Use the Telephone Options menu To use the Telephone Options menu 1. Tap the Services soft key. 2.
Configure services on the IP Phone 2007 6. Choose one of the following: or — Tap the Select soft key to save changes and return to the Telephone Options menu. — Tap the Cancel soft key to keep existing settings. Adjust volume To adjust the volume, tap the Services soft key, select Telephone Options, and select Volume adjustment… from the menu. Choose one of the following: • Ringer • Handset listen • Handsfree listen • Headset listen • Buzzer To adjust Ringer volume 1.
Configure services on the IP Phone 2007 4. Choose one of the following: or — Tap the Select soft key to save the changes and return to the Telephone Options menu. — Tap the Cancel soft key to keep existing settings. To adjust Handset listen volume 1. Press the Up/Down navigation keys to scroll and highlight Handset listen. 2. Tap the Select soft key. 3. To increase or decrease the volume, choose one of the following: or — Tap Up or Down soft keys. — Press the Up/Down navigation keys. 4.
Configure services on the IP Phone 2007 To adjust the Handsfree listen volume 1. Press the Up/Down navigation keys to scroll and highlight Handsfree listen. 2. Tap the Select soft key. 3. To increase or decrease the volume, choose one of the following: or — Tap the Up or Down soft keys. — Press the Up/Down navigation keys. 4. Choose one of the following: or — Tap the Select soft key to save the changes and return to the Telephone Options menu. — Tap the Cancel soft key to keep existing settings.
Configure services on the IP Phone 2007 3. To increase or decrease the volume, choose one of the following: — Tap the Up or Down soft keys. or — Press the Up/Down navigation keys. 4. Choose one of the following: — Tap the Select soft key to save the changes and return to the Telephone Options menu. or — Tap the Cancel soft key to keep existing settings. To adjust the Buzzer volume 1. Press the Up/Down navigation keys to scroll and highlight Buzzer. 2. Tap the Select soft key. The buzzer sounds. 3.
Configure services on the IP Phone 2007 4. Choose one of the following: or — Tap the Select soft key to save the changes and return to the Telephone Options menu. — Tap the Cancel soft key to keep existing settings.
Configure services on the IP Phone 2007 2. Choose one of the following: — Tap the Select soft key to save the changes and return to the Telephone Options menu. or — Tap the Cancel soft key to keep existing settings. Tools menu The Tools menu method lets you adjust the contrast when the phone is not connected to a call server. See “Use Contrast and Brightness” on page 30 for the procedure. Select a language The display is available in multiple languages.
Configure services on the IP Phone 2007 2. Choose one of the following: or — Tap the Select soft key to save the desired language and return to the Telephone Options menu. — Tap the Cancel soft key to keep existing settings. Tools menu Use the procedure described in “Use Preferences” on page 34 to change the language for the local labels of the graphical user interface. Select Date/Time format Several Date/Time formats are available. Formats are based on the 12-hour and 24-hour clocks.
Configure services on the IP Phone 2007 Display diagnostics The Display diagnostics option tests the telephone display screen and indicator lights.To access Display diagnostics, tap the Services soft key, select Telephone Options, and select Display diagnostics from the menu. To select Display diagnostics 1. Press the Up/Down navigation keys to scroll through the list to view display capabilities. or 2. Tap the Cancel or Quit soft key to return to the Telephone Options menu.
Configure services on the IP Phone 2007 2. Choose one of the following: — Tap the Select soft key to save the tone selection and return to the Telephone Options menu. or — Tap the Cancel soft key to keep existing settings. View telephone information The Set Info option displays the following: • General Information • Set IP Information • Ethernet Information • Server Information To view telephone information, tap the Services soft key, select Telephone Options, and select Set Info from the menu.
Configure services on the IP Phone 2007 Configure call log options Use the Call Log option to configure the following preferences: • Incoming Calls — Log Mode — New Call Indication • Preferred Name Match • Area code setup Configure the Callers List log You can configure the Callers List to log all incoming calls or only unanswered calls. The default setting is “Log all calls”. To log only unanswered calls, tap the Services soft key, select Telephone Options, and select Call Log Options from the menu.
Configure services on the IP Phone 2007 5. Press the Up/Down navigation keys to scroll and highlight Log unanswered calls. 6. Choose one of the following: or — Tap the Select soft key to save the setting. — Tap the Cancel soft key to keep existing settings. To log all calls 1. Press the Up/Down navigation keys to scroll and highlight the Incoming Calls option. 2. Tap the Select soft key. 3. Press the Up/Down navigation keys to scroll and highlight the Log Mode option. 4. Tap the Select soft key. 5.
Configure services on the IP Phone 2007 6. Choose one of the following: or — Tap the Select soft key to save the setting. — Tap the Cancel soft key to keep existing settings. Configure New Call indication You can configure the IP Phone 2007 to display a message to indicate a new incoming call was received. The default setting is “ON.” To configure New Call indication, tap the Services soft key, select Telephone Options, and select Call Log Option from the menu. To configure New Call indication 1.
Configure services on the IP Phone 2007 5. Choose one of the following: or — Tap the Select soft key to save the setting. — Tap the Cancel soft key to keep existing settings. Configure Preferred Name Match You can configure the IP Phone 2007 to display the name of the caller as defined in your Personal Directory. The default setting is “OFF.” To configure Preferred Name Match, tap the Services soft key, select Telephone Options, and select Call Log Option from the menu.
Configure services on the IP Phone 2007 Configure Area Codes The Area Code Setup menu enables a user to save up to three area codes. When an incoming call arrives with an area code that matches one of the three stored area codes, the incoming call number is reordered to display the telephone number followed by the area code (as opposed to the area code followed by the telephone number). This reordering is also performed when a user scrolls through their Callers List.
Configure services on the IP Phone 2007 6. Choose one of the following: or — Tap the Select soft key to save the setting. — Tap the Cancel soft key to keep the existing settings. To edit area code display 1. Press the Up/Down navigation keys to scroll and highlight Area Code Setup. 2. Tap the Select soft key. 3. Press the Up/Down navigation keys to scroll and highlight one of the following: — 1st Code: — 2nd Code: — 3rd Code: 4. Tap the Select soft key. 5.
Configure services on the IP Phone 2007 7. Choose one of the following: — Tap the Select soft key to save the setting. or — Tap the Cancel soft key to keep existing settings. Choose Ring type The Ring type option sets the telephone ring tone. To choose a ring type, tap the Services soft key, select Telephone Options, and select Ring type… from the menu. To select a Ring type 1. Press the Up/Down navigation keys to scroll and highlight one of the ring types. 2.
Configure services on the IP Phone 2007 Enable Call Timer The Call Timer measures the length of each call. To enable Call Timer, tap the Services soft key, select Telephone Options, and select Call Timer from the menu. To enable Call Timer 1. Press the Up/Down navigation keys to scroll and highlight either: — Call timer: Off — Call timer: On 2. Choose one of the following: or — Tap the Select soft key to save the setting and return to the Telephone Options menu.
Configure services on the IP Phone 2007 2. Choose one of the following: or — Tap the Select soft key to save your choice. — Tap the Cancel soft key to keep existing settings. Change feature soft key labels The Change FeatureKey label option renames the label displayed next to each feature soft key or restores the default labels to the soft keys (collectively or individually).
Configure services on the IP Phone 2007 5. Enter the new information for the feature soft key label. For information about entering text, refer to “Enter text using the telephone dialpad” on page 23. Note: Press the key until the desired character is displayed, then wait until the cursor moves before entering the next character. Use the More.. soft key and the CASE or case soft keys to toggle between uppercase and lowercase. 6.
Configure services on the IP Phone 2007 Restore all the default labels To restore all feature soft key labels, tap the Services soft key, select Telephone Options, and select Change FeatureKey labels from the menu. 1. Tap the Select soft key. 2. Use the Up/Down navigation keys to scroll and highlight Restore all key labels. 3. Choose one of the following: or — Tap Yes to change all feature soft keys to default values. Note: When labels are changed to default values, you cannot undo the change.
Configure services on the IP Phone 2007 2. Use the Up/Down navigation keys to scroll and highlight Restore one key label. 3. Tap the Select soft key. 4. Tap the feature soft key. 5. Choose one of the following: or — Tap Yes to change the feature soft keys to default values. Note: When a label is changed to default values, you cannot undo the change. The label setting must be re-entered. — Tap No to exit without changing the soft key.
Configure services on the IP Phone 2007 To configure Name Display format 1. Press the Up/Down navigation keys to scroll and highlight Name Display format. 2. Tap the Select soft key. 3. Press the Up/Down navigation keys to scroll and highlight one of the following: — last name, first name — first name, last name 4. Choose one of the following: or — Tap the Select soft key to save the setting. — Tap the Cancel soft key to keep existing settings.
Make a call Make a call This section describes features associated with making a call. There are several ways to make a call from an IP Phone 2007. Use Off-hook dialing 1. Lift the handset. 2. Dial the number. 3. To terminate the call, choose one of the following: — Replace the handset into the cradle. — Press the Goodbye key. Use On-hook dialing 1. Leave the handset in the cradle. 2. Tap the line (DN) soft key. 3. Dial the number when the dial tone sounds.
Make a call 4. When the called party answers, lift the handset. 5. To terminate the call, choose one of the following: — Replace the handset into the cradle. — Press the Goodbye key. Use Handsfree dialing Use Handsfree dialing to use a built-in microphone and speaker, or a headset, instead of the handset. While on an active call, you can switch between Handset and Handsfree mode. 1. Press the Handsfree key. 2. If a headset is connected, press the Headset key. 3. Dial the number.
Make a call To mute a handsfree call 1. Press the Mute key. The LED indicator flashes. 2. Press the Mute key again to return to a two-way handsfree conversation. To switch from Handsfree mode to Handset mode Lift the handset. To switch from Handset mode to Handsfree mode 1. Press the Handsfree key. 2. Replace the handset. To use a headset 1. Connect the headset to the headset jack or the handset jack. 2. Press the Headset key.
Make a call To switch from Handsfree mode to Headset mode Press the Headset key. Use the Directory applications You can make calls using various Directory applications available on your IP Phone 2007. The applications include: • Corporate Directory • Personal Directory • Callers List • Redial List Make a call using Corporate Directory The Corporate Directory feature provides an alphabetical list of entries using last names.
Make a call 3. Press the Up/Down navigation keys to scroll and highlight a name in the Corporate Directory. 4. Choose one of the following: — Tap the Dial soft key to dial the resulting number. — If there is no match to the search query, start a new search or change the information in the initial search. — Tap the Cancel soft key to exit without dialing.
Make a call Make a call using Personal Directory The Personal Directory feature allows you to store a maximum of 100 entries consisting of names and numbers. To use Personal Directory, tap the Directory soft key and select Personal Directory. For more information on how to configure and use Personal Directory, refer to “Personal Directory” on page 115. To use the Personal Directory 1. Press the Up/Down navigation keys to scroll and highlight a name in the Personal Directory. 2.
Make a call 2. Choose one of the following: or — Tap the Dial soft key to dial the resulting number. — Tap the Cancel soft key to exit without dialing. Make a call using Redial List The Redial List feature automatically stores a maximum of 20 previously dialed telephone numbers. To use Redial List, tap the Directory soft key and select Redial List. For information on how to configure and use Redial List, refer to “Redial List” on page 119. To use the Redial List 1.
Make a call Use Predial Use the Predial feature to enter, preview, and edit numbers before dialing. To use Predial 1. Without selecting the line soft key, enter the number to be dialed. 2. Tap a line soft key to dial the number. 3. Lift the Handset when the called party answers or, if in Handsfree mode, begin to speak. To edit a Predial number 1. Use the dialpad to enter the number. 2. Choose one of the following: or — To erase all numbers, tap the Clear soft key. Re-enter the numbers to be dialed.
Make a call 3. Tap a line soft key to dial the number. Use AutoDial Use the AutoDial feature to display, store, and automatically dial telephone numbers. To store an AutoDial number 1. Without lifting the handset, tap the appropriate AutoDial soft key. Note: The display screen displays the word “Autodial” next to the appropriate soft key. 2. Using the dialpad, dial the telephone number (including access code) to be stored on the selected AutoDial soft key. 3.
Make a call To display an AutoDial number 1. Tap the Display soft key.Telephone Options 2. Tap an AutoDial soft key in the upper display area to display the number associated with that soft key. To use AutoDial 1. Lift the handset. 2. Tap an AutoDial soft key in the upper display area to dial the number associated with that soft key. Activate Ring Again Use the Ring Again feature if you receive a busy tone, or if there is no answer. Your IP Phone rings when the person you called becomes available.
Make a call 2. Choose one of the following: — Tap the Ring Again soft key. — Enter the Ring Again Activate FFC. To call a Ring Again party when you receive notification 1. After receiving the notification ring, lift the handset, or if you are using the headset, go to Step 2. 2. Tap the Ring Again soft key to automatically dial the number. To deactivate Ring Again before notification Choose one of the following: — Tap the Ring Again soft key a second time. — Enter the Ring Again Deactivate FFC.
Make a call Redial the last number called Use the Last Number Redial feature to automatically redial the last dialed number. To use Last Number Redial Choose one of the following: 1. To redial using the handset: a. Lift the handset. b. Tap the line (DN) soft key. 2. To redial without lifting the handset, tap the line (DN) soft key twice (the last number dialed is automatically redialed).
Make a call 3. Tap the Speed Call Controller soft key again to save the code and number. The flashing icon turns off. To make a Speed Call 1. Lift the handset. 2. Tap the Speed Call Controller soft key. 3. Dial the Speed Call code to automatically dial the number. Make a System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone. To make a System Speed Call 1. Lift the handset. 2.
Make a call 3. Dial the Speed Call code to automatically dial the number. Make a call using Hot Line Use the Hot Line feature to automatically dial a specific number. To use Hot Line Tap the Hot Line soft key to automatically dial the number. Make an Intercom call Use the Intercom feature to call a member of your intercom group by tapping the code assigned to each member. To make an Intercom call 1. Lift the handset. 2. Tap the Intercom soft key. 3.
Make a call To answer an Intercom call while on a line other than your Intercom group line 1. Choose one of the following keys: — Press the Hold key to put the current call on hold. — Press the Goodbye key to end the call. 2. Tap the Intercom soft key and begin to speak.
Answer a call Answer a call Each incoming call causes the telephone to ring, the line/DN soft key to flash and show a , and the Message Indicator lamp to flash. To answer a call Choose one of the following: 76 • Lift the handset. • Press the Handsfree button located on the left side of the handset. • Tap the line (DN) soft key beside the LCD indicator as it flashes. • Press the Headset key if a headset is connected to your telephone.
While on an active call While on an active call This section describes features available during an active call. Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by putting it on hold, and then answer the second call. To place a call on hold Press the Hold key. The LCD indicator flashes beside the line on hold.
While on an active call 2. Dial the DN number to which the call is to be transferred, or use Personal Directory, Redial List, or Callers List to select a number to dial. 3. When that number rings or a person answers, tap the Transfer soft key to connect the calling party. To return to the original call if the transfer is incomplete If the person called is not available, tap the line (DN) soft key (next to the LCD indicator) to reconnect to the original call.
While on an active call 3. Choose one of the following to start the call timer: — Tap the Transfer soft key. — Replace the handset before the extension answers. Note: If the transfer is complete, the recall timer stops. If the transferred call is not answered, your telephone rings 1. Lift the handset to reconnect to the original caller. 2. Choose one of the following: — Tap the Transfer soft key and repeat the transfer.
While on an active call Use Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant. To contact the attendant while on a call 1. Tap the Attendant Recall soft key and stay on the line until the attendant answers. 2. Press the Goodbye key. The caller remains connected to the attendant. Use Call Park Use the Call Park feature to hold temporarily (park) and retrieve a call from any telephone. Using Call Park does not tie up a line.
While on an active call To park a call on a DN other than the System Park DN or your own DN 1. Tap the Park soft key. 2. Dial the DN where you want to park the call. 3. Tap the Park soft key. To park a call using the SPRE code or FFC 1. Choose one of the following: or — Tap the Transfer soft key. — Tap the Conference soft key. 2. Dial the Call Park FFC. 3. To use an alternate DN from the System Park DN or your own DN, dial the DN where you want to park the call. Otherwise, proceed to Step 4. 4.
While on an active call To retrieve a parked call 1. Lift the handset. 2. Tap the Park soft key. 3. Dial the DN where you parked the call. Note: If a parked call is not retrieved within a specified period of time, it rings back to your telephone or to the attendant. Record a Calling Party Number Use the Calling Party Number feature to record a caller’s number, or to charge a call to an account number, during an established call. To record a caller’s number for accounting purposes 1.
While on an active call Display incoming calls Use the Display feature to display a second incoming caller’s number and name (if available) during an active call, without interfering with the call in progress. To view the information on an incoming call while on a call in progress 1. Tap the Display soft key. 2. Tap the flashing line (DN) soft key. The call waiting information displays.
While on an active call To use Call Trace without a Call Trace soft key 1. Choose one of the following: or — Tap the Transfer soft key. — Tap the Conference soft key. 2. Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect.
Incoming calls Incoming calls This section describes features used with incoming calls. Activate Automatic Answerback When the Automatic Answerback feature is active, your set automatically answers in Handsfree mode after one ring; however, calls are not forwarded to the voice message service. To activate Automatic Answerback Tap the Automatic Answerback soft key. To deactivate Automatic Answerback Tap the Automatic Answerback soft key again.
Incoming calls 2. Choose one of the following: — Tap the Pickup soft key. — Enter the Pickup Ringing Number FFC. To answer an incoming call in another call pickup group 1. Lift the handset. 2. Tap the Group Pickup soft key or enter the Pickup Group FFC. 3.
Incoming calls To answer a call at a specific extension in any pickup group 1. Lift the handset. 2. Choose one of the following: — Tap the DN Pickup soft key. — Enter the Pickup Directory Number FFC. 3. Dial the DN of the telephone that is ringing (in your call pickup group). If the pickup DN or group number is invalid (an overflow burst tone sounds and the screen displays Goodbye and try again), press the Goodbye key.
Incoming calls To return to the first telephone call 1. Choose one of the following: — Press the Hold key to put the second call on hold. — Press the Goodbye key to end the second call. 2. Tap the line (DN) soft key associated with the first call. If you do not have a Call Waiting soft key 1. Press the Goodbye key to end the current call. 2. Tap the flashing fine (DN) soft key to answer the incoming call.
While away from your desk While away from your desk This section describes features to use when you are away from your desk. Use Call Forward Use the Call Forward feature to direct incoming calls to ring on another line (DN). If the telephone is in the process of ringing, the call cannot be forwarded. To forward your calls or change the forward number 1. Choose one of the following: — Tap the Forward soft key. — Lift the handset and enter the Call Forward All Calls Activate FFC. 2.
While away from your desk To reinstate Call Forward to the same number Tap the Forward soft key twice. Use Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN. Calls originating outside your telephone system still ring at your telephone. Current incoming calls cannot be forwarded. To forward internal calls 1. Choose one of the following: — Tap the Internal Call Forward soft key.
While away from your desk To deactivate Internal Call Forward Choose one of the following: — Tap the Internal Call Forward soft key. — Lift the handset and enter the Internal Call Forward Deactivate FFC. To reinstate Call Forward to the same number Tap the Internal Call Forward soft key twice. Use Remote Call Forward Use the Remote Call Forward feature to forward calls (from any telephone other than your own) to any telephone. To activate Remote Call Forward 1. Lift the handset. 2.
While away from your desk 4. Dial your Station Control Password. A dial tone sounds. 5. Choose one of the following: — Dial your DN. — To forward calls to the previous call forward telephone number, press the # key. (Do not perform steps 6 and 7.) 6. Dial the number to which calls are being forwarded. If calls are forwarded to an invalid number, a fast busy signal sounds. 7. Press the # key. To deactivate Remote Call Forward 1. Lift the handset. 2.
While away from your desk 4. Dial your Station Control Password. 5. After hearing the dial tone, dial your DN. 6. Press the # key. Secure your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone. The Electronic Lock feature is controlled using your Station Control Password (SCPW). To change your Station Control Password, refer to “Security features” on page 19. To lock your telephone 1. Lift the handset. 2. Dial the Electronic Lock Activate FFC. 3.
While away from your desk 4. Choose one of the following: — If dialing locally, press the Goodbye key. — If dialing the FCC remotely, dial your DN. To unlock your telephone 1. Lift the handset. 2. Dial the Electronic Lock Deactivate FFC. 3. Dial your Station Control Password. 4. Choose one of the following: — If dialing locally, press the Goodbye key. — If dialing the FCC remotely, dial your DN.
Talk with more than one person Talk with more than one person This section describes features that enable conversations between more than two people. Use the Call Join feature Use the Call Join feature to connect a call to a current active call. This creates a conference between the two callers and yourself. To connect a call on hold (on a different line) to your current call 1. Tap the Conference soft key. 2.
Talk with more than one person Set up a Conference call Use the Conference feature to set up a conference call for three or six people including yourself. The number of people the conference feature supports depends on your telephone configuration. To set up a conference call 1. While on a call, tap the Conference soft key to place the party on hold. You receive dial tone. 2. Dial the number of the person you want to add to the conference call.
Talk with more than one person If the person you attempt to add to the conference is unavailable 1. Press the Goodbye key. 2. Tap the line (DN) soft key with the flashing status icon to return to your original call. Use the Conferee Selectable Display and Disconnect feature Use the Conferee Selectable Display feature to list active conferees and disconnect a conferee from the conference call. To view active conferees 1.
Talk with more than one person To disconnect a conferee 1. While on a conference call, tap the Conferee Selectable Display soft key until the conferee you want to disconnect appears on the screen. 2. Tap the DN soft key on which the conference call is established. 3. Choose one of the following: — For a single conferee, press the Goodbye key. If configured, the Conference Count Display returns an updated total count of conferees. The LCD indicator turns off.
Talk with more than one person 2. Tap the Group Call soft key or enter the Group Call FFC. — The feature automatically calls all group members. The icon flashes until all members answer. — The telephone numbers of the group members appear on the display as they answer. When the last person answers, the Group Call indicator lights steadily. — When parties in your group are on a conference call or another group call, they are not connected to your group call.
Talk with more than one person To end a group call Press the Goodbye key. Note: When the person who made the group call disconnects, the call terminates for all members of the group. However, the members of the group call can disconnect from the call without affecting other members on the call.
Work without interruption Work without interruption This section describes features that provide uninterrupted work time. Activate Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers. To activate Make Set Busy Choose one of the following: • Tap the Make Set Busy soft key. • Lift the handset and enter the Make Set Busy Activate FFC.
Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your telephone. Use AutoDial Transfer Use the AutoDial Transfer feature to transmit digits through your AutoDial soft key to the Central Office after a Trunk Switchhook Flash. You must be on a Central Office/Exchange (CO) trunk call from or to a Central Office (CO) that offers Centrex or exchange line-type features.
Additional call features Use the Buzz signal Use the Buzz feature to notify another person of a call, a visitor, or a request. Two telephones linked together enable one person to signal the other. The person signaled hears a buzz. To buzz the telephone linked to your telephone Tap the Buzz soft key. The telephone linked to your telephone buzzes as long as you hold the soft key. Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system.
Additional call features Use Centrex/Exchange Line Switchhook Flash Use the Centrex/Exchange Line Switchhook Flash feature during an established call to use a Centrex service, such as Call Transfer or ThreeWay Calling. To use Centrex/Exchange Line Switchhook Flash 1. While on a call, tap the Centrex Line Switchhook Flash soft key. A special dial tone sounds. 2. Dial the codes for your custom Centrex feature. 3. Press the Goodbye key to end the call.
Additional call features 3. Dial the charge account number. 4. When the dial tone sounds, dial the number. To charge a call in progress 1. Choose one of the following: or — Tap the Transfer soft key. — Tap the Conference soft key. 2. Choose one of the following: — Tap the Charge soft key. — Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. Tap the line (DN) soft key to return to the call.
Additional call features To charge a call to an account when you transfer a call 1. Tap the Transfer soft key. The call is placed on hold. 2. Choose one of the following: — Tap the Charge soft key — Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. After the dial tone, dial the number to where the call is to be transferred. 5. Tap the Transfer soft key when you hear the telephone ring.
Additional call features 2. Choose one of the following: — Tap the Charge soft key. — Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. Dial the number of the person you want to add to the conference. 5. Tap the Conference soft key. Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp-on (see “Use Forced Camp-on feature” on page 108).
Additional call features 1. Choose one of the following: — Tap the Override soft key. — Enter the Override FFC to initiate a Forced Camp-on. If either person on the call disconnects at this time, you receive an overflow (fast busy/engaged) signal. 2. Choose one of the following: — Tap the Override soft key again. — Enter the Override FFC again. The other two persons on the call receive an override tone and a conference call is established between the three of you.
Additional call features 1. Choose one of the following: — Tap the Override soft key. — Enter the Override FFC, to initiate a Forced Camp-on. Note: The person you called receives a tone. You receive a ring/ringback or a busy/engaged signal, depending on the options chosen. You are now camped-on to the number you dialed. 2. Hang up the telephone. 3. When the person you called finishes the existing call, your telephone automatically dials the number and both telephones ring.
Additional call features Override a busy signal Use the Override feature to override a busy signal and interrupt another call. To override a busy/engaged signal 1. Dial a telephone number and receive a busy signal. 2. Choose one of the following: — Tap the Override soft key. — Enter the Override FFC. The people in the targeted call receive a tone for approximately one second. After Override feature joins you to their call, a short tone repeats every 16 seconds. 3.
Additional call features Use Radio Page Use the Radio Page feature to page a person and stay on the line until that person answers. The paged person answers the call after entering a special Page Meet-me code from any telephone. To use Automatic Preselection (Meet-me page) 1. Lift the handset. 2. Dial the Radio Paging Access FFC. The paging tone sounds (two beeps followed by a dial tone). 3. Dial the number of the party you want to page. After dialing, the ringback tone sounds.
Additional call features The called party is either busy on the telephone or away from the telephone. To page the called party, there is no need to redial the number of the called party. 1. Tap the Radio Page soft key. A special dial tone sounds. 2. Dial the Radio Paging Access FFC. The ringback tone sounds. Note: The paged parties can use any telephone to enter a Radio Paging Answer FFC, plus their own DN number. 3.
Additional call features To answer a Radio Page If you carry a Radio Pager, a page indicates that someone dialed your DN. If the Radio Page system is set up to function in Meet-me mode, you can answer the page call from any telephone. 1. Lift the handset. 2. Dial the Radio Page Answer FFC. The paging tone sounds. 3. Dial your own DN to connect to the paging caller. If the caller has hung up, a steady high-pitched (Number Unavailable) tone sounds.
Additional call features To respond to a voice call Your telephone rings once and the caller's voice transmits through your speaker. Lift the handset.
Additional features Additional features Personal Directory Use the Personal Directory feature to create and store up to 100 directory entries. A Personal Directory entry can contain: • last name (up to 24 characters) • first name (up to 24 characters) • telephone numbers (up to 31 characters) To use Personal Directory, tap the Directory soft key and select Personal Directory. To add an entry 1. Tap the AddNew soft key.
Additional features 116
Additional features To delete an entry 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Tap the Delete soft key. 3. Choose one of the following: or — Tap the Confirm soft key. — Tap the Cancel soft key. To search for an entry 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Choose one of the following: or — Tap the Dial soft key to dial the resulting number. — Tap the Cancel soft key to exit without dialing.
Additional features Callers List The Callers List feature logs all incoming calls. Callers List can store up to 100 entries in the list. When the list is full, the system overwrites the oldest entry. Use the Callers List feature to review missed calls and to dial calls.
Additional features To delete an entry 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Tap the Delete soft key. 3. Choose one of the following: — Tap the Confirm soft key. — Tap the Cancel soft key. To delete the entire Callers List 1. Tap the Delete soft key. 2. Choose one of the following: — Yes to delete entire Callers List. — No to return to the previous screen. Redial List The Redial List feature logs all outgoing calls.
Additional features Entries in the Redial List are sorted according to the time the calls are received. Note: Calling Party Name Display (CPND) is affected depending on the preferred name match option. If preferred name match is on, the CPND appears according to your settings. If the preferred name match option is off, the CPND appears according to the system settings. To access Redial List, tap the Directory soft key and select Redial List.
Additional features To delete an entry 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Tap the Delete soft key. 3. Choose one of the following: or — Tap the Confirm soft key. — Tap the Cancel soft key. To delete the entire Redial List 1. Tap the Delete soft key. 2. Choose one of the following: or — Yes to delete entire Redial List. — No to return to the previous screen.
Additional features Virtual Office When you are away from your office telephone, use the Virtual Office feature to transfer calls, and all of your office telephone features, to a remote telephone. Note 1: Consult your system administrator to verify if the Virtual Office feature is available for your use. Note 2: When designated as the office telephone, the IP Phone 2007 can be activated for Virtual Office by an IP Phone 2002, IP Phone 2004, IP Phone 2006, IP Softphone 2050, or another IP Phone 2007.
Additional features 4. At the prompt, enter your User ID. 5. Tap the Select soft key. 6. At the prompt, enter the home Station Control Password (SCPW). Note 1: If the User ID is not found locally, the message “Locating Remote Server” displays. Note 2: After three failed login attempts, wait one hour before attempting to log in again, or contact your system administrator to reset your password. For more information, see “Security features” on page 19.
Additional features Virtual Office on your office telephone When activated for Virtual Office by a remote telephone, your office telephone is logged out and is no longer operational. A “Logged Out” message displays on your telephone alerting you that it is being used for Virtual Office. To regain operation of a telephone being used for Virtual Office Choose one of the following: 1. To completely disconnect your office telephone from the remote telephone: a. Tap the Home soft key. b.
Additional features Virtual Office logout 1. Tap the Services soft key. 2. Press the Up/Down navigation keys to scroll and highlight Virtual Office Logout. 3. Tap the Select soft key. Troubleshoot Virtual Office When you use Virtual Office, error messages can display on-screen. Table 5 lists error messages and actions to correct the causes. Table 5: Troubleshoot Virtual Office (Part 1 of 3) Displayed Message Probable Cause Actions Busy, try again Remote IP Phone is active (not idle).
Additional features Table 5: Troubleshoot Virtual Office (Part 2 of 3) Displayed Message Probable Cause Actions Invalid ID (1) Incorrect User ID entered. Enter correct User ID. User ID is not in Gatekeeper database. Notify system administrator. Invalid ID (2) Incorrect User ID entered. Enter correct User ID. Invalid ID (3) Incorrect User ID entered. Enter correct User ID. User ID in Gatekeeper database points to originating Call Server. Notify system administrator.
Additional features Table 5: Troubleshoot Virtual Office (Part 3 of 3) Displayed Message Probable Cause Actions Permission Denied (4) Incorrect User ID entered. Enter correct User ID. Attempt to log in to a remote IP Phone 2002 or IP Softphone 2050 from an IP Phone 2007 (some restrictions apply). Go to an IP Phone 2002 or IP Softphone 2050 and try again, or consult your local system administrator. Incorrect User ID entered. Enter correct User ID.
Additional features Media Gateway 1000B The Media Gateway 1000B (MG 1000B) telephone can operate in Normal or Local Mode. Normal Mode The telephone registers with the Main Office and receives telephone services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode by using the Resume Normal Mode command or by waiting for ten minutes.
Additional features Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality. Note: If the Resume Normal Mode command is not performed after testing, the telephone automatically returns to Normal Mode in ten minutes. 1. Tap the Services soft key. 2. Press the Up/Down navigation keys to scroll and highlight Resume Normal Mode. 3. Tap the Select soft key (the telephone registers back to the Main Office).
Additional features Table 6: Troubleshoot MG 1000B (Part 2 of 2) Display Message Probable Cause Actions Local Mode Gatekeeper unable to find endpoint from Branch User ID. Notify system administrator. Branch User ID not found in any equipped Terminal Number (TN). Notify system administrator.
Hospitality features Hospitality features Hospitality features are intended for hotel operations. Set Automatic Wake-Up Use the Automatic Wake-Up feature to receive a timed reminder call. From your telephone, you can program the system to automatically place a call to yourself at a predetermined time. When you answer the call, recorded music plays for up to 30 seconds, followed by a prerecorded announcement or the attendant. To enter the time for an Automatic Wake-Up call 1. Lift the handset. 2.
Hospitality features To deactivate an Automatic Wake-Up call 1. Lift the handset. 2. Dial the Automatic Wake-Up Quit FFC. 3. Press the Goodbye key. To verify the time for the Automatic Wake-Up call 1. Lift the handset. 2. Dial the Automatic Wake-Up Verify FFC. 3. Dial the Automatic Wake-Up time in a 24-hour time format (hhmm). If your query matches the preset time, a confirmation tone sounds. Note: In a 24-hour time format, 7:30 a.m. is entered as 0730; 9:45 p.m. is 2145. 4. Press the Goodbye key.
Hospitality features Activate Message Registration Use the Message Registration feature to read, change, or reset meters that log your hotel telephone calls. To read meters 1. Tap the Message Registration soft key. 2. Dial the room Directory Number (DN). 3. Tap the Message Registration soft key. To change a meter 1. Tap the Message Registration soft key. 2. Dial the room DN number. 3. Dial the correct meter count. 4. Press the * key.
Hospitality features 5. Tap the Message Registration soft key. To reset a meter to zero 1. Tap the Message Registration soft key. 2. Dial the room Directory Number (DN). 3. Press the * key. 4. Tap the Message Registration soft key. Use Maid Identification Use the Maid Identification feature to track the cleaning status of rooms. The maid enters the information from the telephone in each room. To enter cleaning status 1. Tap the Room Status soft key. 2.
Hospitality features 3. Dial one of the following cleaning status codes: 1 = Cleaning requested 2 = Cleaning in progress 3 = Room cleaned 4 = Room passed inspection 5 = Room failed inspection 6 = Cleaning skipped 7 = Not for sale The interrupted dial tone sounds. 4. Press the * key. 5. Dial the Maid ID. If you dial the wrong Maid ID, press the * key and redial the ID. 6. Tap the Room Status soft key. Display Room Status Use the Room Status feature to print the status of a room using the Display Module.
Hospitality features 2. Dial the Directory Number (DN) of the room. The DN displays followed by a two-digit code. The first digit indicates the occupancy status: 0 = Room vacant 1 = Room occupied The second digit indicates the cleaning status of the room: 1 = Cleaning requested 2 = Cleaning in progress 3 = Room cleaned 4 = Room passed inspection 5 = Room failed inspection 6 = Cleaning skipped 7 = Not for sale 3. Tap the Room Status soft key. To change the status of a room 1. Tap the Room Status soft key.
Hospitality features 2. Dial the Directory Number (DN) of the room. The DN displays followed by a two-digit code. The first digit indicates the occupancy status: 0 = Room vacant 1 = Room occupied The second digit indicates the cleaning status of the room: 1 = Cleaning requested 2 = Cleaning in progress 3 = Room cleaned 4 = Room passed inspection 5 = Room failed inspection 6 = Cleaning skipped 7 = Not for sale 3. Using the dialpad, enter the new status code for the room. A three-digit code appears.
External server applications External server applications Use External Server Applications to access a variety of applications directly from your IP Phone 2007. For more information about the External Server Applications, consult the Nortel IP Phone External Server Applications User Guide.
Flexible Feature Codes (FFC) Flexible Feature Codes (FFC) Use Table 7 to track the FFCs assigned by your system administrator.
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Regulatory and safety information Regulatory and safety information Table 8 lists EMC compliance for various jurisdictions, while Table 9 lists compliance with Safety standards Table 8: EMC Jurisdiction Standard Description United States FCC CFR 47 Part 15 Class B Emissions: FCC Rules for Radio Frequency Devices (see Notes 1a and 1b) Canada ICES-003 Class B Emissions: Interference — Causing Equipment Standard: Digital Apparatus Australia/ New Zealand AS/NZS 3548 Class B Emissions: Information CISP
Regulatory and safety information will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Index Index A About the IP Phone 2007 11 Answer a call 76 Attendant Recall 80 AutoDial 69 AutoDial Transfer 102 Automatic Answerback 85 Automatic Wake-Up 131 Conferee Selectable Display and Disconnect 97 Conference call 96 Configure area code setup 52 Configure call log options 48 Configure Callers List log 48 Configure Local Options 28 Configure Name Display format 59 Configure New Call indication 50 B Configure options 37 Basic features 12 Configure Preferred Name Match 51 Buzz signal 103 Connect
Index Forced Camp-on 74 Mute key 14 G N Goodbye key 13 Navigation keys 14 Group Call 98 Network Configuration 28 Normal Mode 128 H Handsfree dialing 62 O Headset key 14 Off-hook dialing 61 Hold key 13 Onhook Default Path 55 Hospitality features 131 On-hook dialing 61 Hot Line 74 Override a busy signal 110 Hot Line feature 74 P I Personal Directory 66 Intercom call 74 Place a call on hold 77 Internal Call Forward 90 Predial feature 68 Preferences 34 L Privacy Release 110 Language
Index Set information 47 Speaker key 14 Speed Call 72 System Speed Call 73 T Telephone display 14 Telephone Options 38 Test Local Mode 128 Timed Reminder Recall 78 Touch panel 18 Cleaning 19 Setup 29 Transfer a call 77 U USB Devices 32 USB keyboard function keys 25 V Virtual Office 122 Virtual Office login 122 Virtual Office logout 125 Virtual Office on your Office telephone 124 Virtual Office on your office telephone 124 Voice Call 113 Volume adjustment 39 Volume control bar 13 145
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Nortel Communication Server 1000 IP Phone 2007 User Guide Copyright © 2006 Nortel Networks. All rights reserved. The Information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibilty for their applications of any products specified in this document.
