User Manual

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Installing and Using the Nortel Networks Wireless LAN Mobile Adapter 2202
Preliminary Draft - Nortel Networks Confidential
Appendix A
Troubleshooting guidelines
Verifying driver operation
For Windows 2000
1 Right-click on the My Computer icon on the desktop and select Properties.
2 Select the Hardware tab and click on Device Manager. Open Network
adapters. You should see your Mobile Adapter 2202 in the list. Right-click
on this Mobile Adapter 2202 and choose Properties.
3 From the “Device status”, you should see the line “This device is working
properly.” If, instead, you see error messages displayed, please remove this
Mobile Adapter 2202 (right-click on this Mobile Adapter 2202 from the
“Network adapters” list and choose “Uninstall”).
4 Once you uninstall this Mobile Adapter 2202, restart your PC and repeat the
installation process.
For Windows XP
1 Click Start > Control Panel > System.
2 Select the Hardware tab and click on Device Manager. Open Network
adapters. You should see your Mobile Adapter 2202 in the list. Right-click
on this adapter and choose Properties.
3 From the “Device status”, you should see the line “This device is working
properly.” If, instead, you see error messages displayed, please remove this
Mobile Adapter 2202 (right-click on this Mobile Adapter 2202 from the
“Network adapters” list and choose “Uninstall”).
4 Once you uninstall this Mobile Adapter 2202, restart your PC and repeat the
installation process.