User Guide

893-01019-A 4-1
Chapter 4
Troubleshooting the TokenSpeed Module
This chapter provides suggestions for troubleshooting the TokenSpeed module.
This chapter covers the following topics:
• Switch startup failure (see page
4-2)
• Module startup failure (see page
4-3)
• Port insertion problems (see page
4-4)
To expedite support when you call Bay Networks, please have the following
information ready:
• Hardware configuration
• Software configuration (including the image file version number and
SpeedView version number)
• Network diagram
• Module or switch part number and serial number for the suspected unit
• Brief description of the problem
TKNSPD.BK Page 1 Thursday, July 17, 1997 11:43 AM