Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 .
Document status: Preliminary Document version: 00.13 Document date: 22 August 2007 Copyright © 2007, Nortel Networks All Rights Reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document.
Revision history August 22nd, 2007 Preliminary 00.13. Document submitted for technical signoff. May 25th, 2007 Preliminary 00.04. This document issued as preliminary to incorporate feedback from draft document review. May, 2007 Draft 00.01. This document is upissued to incorporate Phase 2 draft material from Feature Specification. November, 2006 Standard 01.01. This document is issued to support the Nortel IP Phone 1535 in Multimedia Communications Server 5100 Release 3.5.
Revision history Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Contents New in this release 9 Features 9 Other Changes 9 How to get help 11 Contents 11 Getting help from the Nortel web site 11 Getting help over the telephone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nortel distributor or reseller 12 About the Nortel IP Phone 1535 Care of the IP Phone 1535 14 Safety information 14 IP Phone 1535 shipping box content 14 Default factory settings 14 Technical specifications 15 Multipl
Contents Accessing and modifying the LAN Network Settings Enabling the WiFi connection profile 28 Access and modify Wireless Settings 28 Modifying User Information parameters 30 Modifying Proxy parameters 31 Configuration of NAT-Traversal 31 Configuring VoIP domain name information 32 Modifying port assignments 33 Registering the IP Phone 1535 33 26 IP Phone 1535 System Software Updates 35 Checking for available IP Phone 1535 software updates 35 Initiating manual software updates for the IP Phone 1535
Contents 7 Regulatory and Safety Information 60 Warnings! 61 Connecting to PSTN 61 Wireless 61 Connecting Power 61 Connecting to Local Area Network (LAN) 61 Operation 61 Location 61 USA-FCC (Federal Communications Commission) statement FCC Interference statement 62 Compliance Statement for Canada 62 Telecom requirements for both Canada and USA 62 Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.
Contents Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
New in this release The following sections detail what is new in Nortel IP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2. Features See the following sections for information about feature changes: • "Configuration of NAT-Traversal" (page 31) • "Modifying the Date and Time" (page 49) • "Access and modify Wireless Settings" (page 28) Other Changes This document was renumbered from NN43160-101 to NN43160-300.
New in this release Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
How to get help Contents This section contains information on the following topics: • Getting help from the Nortel web site • Getting help over the telephone from a Nortel Solutions Center • Getting help from a specialist by using an Express Routing Code • Getting help through a Nortel distributor or reseller Getting help from the Nortel web site The best way to get technical support for Nortel products is from the Nortel Technical Support web site: www.nortel.
How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.
About the Nortel IP Phone 1535 This section provides an overview description of the IP Phone 1535, including its technical specifications, factory settings, and basic menu structure. The physical layout of the IP Phone 1535 is shown in the following image: Figure 1 The IP Phone 1535 Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
About the Nortel IP Phone 1535 Care of the IP Phone 1535 Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the IP Phone 1535. To avoid audio problems caused by electromagnetic interference (EMI), install the IP Phone 1535 in a location away from electromagnetic sources, such as microwave ovens.
Technical specifications 15 • Screen Saver: Disabled • PIN: 0000 • Network Connection Profile: LAN • Email Account Protocol: POP • DHCP: Enabled • ESSID: None • Encryption: None • Authentication: None Technical specifications • Unit Base Size: 206 x 190 x 50 mm. • Handset Size: 184 x 42 x 32 mm. • Approximate Weight: 2.06 lbs / 0.94 kg • Main Processor: Intel PXA270 @ 416 MHz • RAM: 64 MB SDRAM • Flash Memory: 128 MB NAND • LAN Port: RJ-45 • WLAN Interface: IEEE802.
About the Nortel IP Phone 1535 Multiple Language Support The IP Phone 1535 supports the following languages: • English • French • German • Korean • Latin American (LA) Spanish • Portuguese Description of the IP Phone 1535 menu options The following sections describe the various administrative menu options used in the configuration and operation of the IP Phone 1535. On the IP Phone 1535, there are two login modes, the standard User mode and the restricted access Admin mode.
Description of the IP Phone 1535 menu options 17 On the VoIP Settings menu, the following configuration options are available: • User Information: Modify the parameters of this configuration option to specify information used to identify the installed IP Phone 1535 as a client on your VoIP network. For more information, see "Modifying User Information parameters" (page 30). • Proxy: Modify the parameters of this configuration option to direct the IP Phone 1535 to your network proxy server.
About the Nortel IP Phone 1535 • Date and Time: Manually modify the system date and time on the IP Phone 1535. For more information, see "Modifying the Date and Time" (page 49). • Network Time: You can configure the IP Phone 1535 to obtain date and time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the specified network server.
Using the SD/MMC card 19 This section provides procedures for copying files to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported file types. To copy files from the SD/MMC card to the IP Phone 1535: Step Action 1 Insert the card into the SD/MMC slot. For more information, see "About the Nortel IP Phone 1535" (page 13). 2 Select MENU > Images and Sounds > Copy. 3 Select one of the file galleries (Images / Sounds / Videos) that you want to copy the files to.
About the Nortel IP Phone 1535 • Supported File Types: MIDI Standard MIDI Files 1.0, WAV, CCITT (u-law format, 8000Hz, 16bit Sampling, 1988 Windows PCM format, 8000Hz, 16bit Sampling), IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not support animated gif), 3GP movie file (3GPP TS.26.140 version 6) Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.
First time installation of the IP Phone 1535 Installing the IP Phone 1535 for the first time This chapter provides a description of the tasks and procedures that must be completed for you to successfully complete a first time installation of the IP Phone 1535 within a Nortel Multimedia Communications Server 5100 (MCS) IP call environment. In addition, a description is given of the specific MCS 5100 provisioning that is required for the successful operation of the IP Phone 1535 on your network.
First time installation of the IP Phone 1535 Figure 2 Installing the IP Phone 1535 for the first time Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Physically install the IP Phone 1535 23 Procedures for installing the IP Phone 1535 for the first time • "Provision the MCS 5100" (page 23) • "Physically install the IP Phone 1535" (page 23) • "Connecting the IP Phone 1535 to the LAN" (page 26) • "Enabling the LAN connection profile" (page 26) • "Accessing and modifying the LAN Network Settings" (page 26) • "Enabling the WiFi connection profile" (page 28) • "Access and modify Wireless Settings" (page 28) • "Modifying User Information parame
First time installation of the IP Phone 1535 Installation guidelines Consider the following conditions when you choose a location in which to install the IP Phone 1535: • Use the IP Phone 1535 in an environment with a temperature range of +0 to 40 C and a relative humidity of 5 to 95 percent. • Place the IP Phone 1535 on a smooth, nonslip surface. • Do not install the IP Phone 1535 in a dusty environment; dust deposits can adversely affect moving parts.
Logging in to the IP Phone 1535 Admin mode 25 Attach the IP Phone 1535 to the stand Insert the tabs of the stand into the two slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle for video camera use. Connect to PSTN Your IP Phone 1535 does not support connection to a Public Switched Telephone Network (PSTN).
First time installation of the IP Phone 1535 2 Select Logout, and press OK. —End— Connecting the IP Phone 1535 to the LAN Step Action 1 Insert the RJ-45 cable into the LAN port at the back of the IP Phone 1535. For more information, see 2 Connect the other end of the LAN cable into an active LAN connection port on the network.
Accessing and modifying the LAN Network Settings Step Action 1 From Main Menu, select Settings > Profile > LAN > Settings > Network Settings, and press OK to accept. 2 Select the appropriate configuration options and set network parameters (specific to your network configuration) for the LAN connection profile: 27 a. Details: Displays the network configuration parameters (MAC address, DHCP, IP address, Subnet Mask, Gateway and DNS) as currently configured on the IP Phone 1535. b.
First time installation of the IP Phone 1535 After you successfully connect the IP Phone 1535 to the network using the LAN connection interface, you make both video and voice calls using that interface and the WiFi profile is disabled.
Access and modify Wireless Settings 29 Step Action 1 From the Main Menu, select Settings > System Settings > WiFi > Wireless Settings, and OK. 2 Select the desired configuration options to set the Wireless networking parameters. The configuration options contained in the Wireless Settings menu are as follows: a. Details: Display network information for the wireless router or access point currently in use by the IP Phone 1535. b.
First time installation of the IP Phone 1535 Modifying User Information parameters After you have enabled either the LAN or WiFi connection profile and have configured the settings to allow successful connection of the IP Phone 1535 to your local network, you can configure the IP Phone 1535 to find and use the Voice Over IP (VoIP) services installed on your network. This is done by accessing and modifying required parameters contained in several configuration options on the VoIP Settings menu.
Configuration of NAT-Traversal 31 Modifying Proxy parameters After you have enabled either the LAN or WiFi connection profile and have configured the settings to allow successful connection of the IP Phone 1535 to your local network, you can configure the IP Phone 1535 to find and use your installed proxy server in its operations with your installed MCS 5100.
First time installation of the IP Phone 1535 be located using DNS to lookup the domain information of the service provider. Enabling STUN protocol Step Action 1 From the Main Menu, select Settings > VoIP Settings > Proxy > STUN > Enable. 2 Press OK. —End— Configuring the STUN server Step Action 1 From the Main Menu, select Settings > VoIP Settings > Proxy > STUN > STUN Server. Note: If the domain name is used, the STUN server domain should be configured on the DNS server.
Registering the IP Phone 1535 33 Modifying port assignments You can configure the parameters with UDP port values used to transport IP Phone 1535 operational information (Audio, Video, and Local), according to the particulars of your network environment. Step Action 1 From the Main Menu, select Settings > VoIP Settings > Misc. > Ports and press OK. 2 Select the port type to configure (Audio, Video, or Local), and press OK.
First time installation of the IP Phone 1535 — Ports • Under the Proxy configuration option of the VoIP Settings menu: — Proxy Address — Proxy Port Having verified the configuration of the above required information, access and initiate the registration process: Step Action 1 From the Main Menu, go to Settings > VoIP Settings > Registration . 2 Choose Register to initiate the registration of the IP Phone 1535 on the MCS 5100.
IP Phone 1535 System Software Updates Checking for available IP Phone 1535 software updates You can use the Check Updates function to have the IP Phone 1535 check for available updates for its installed system software, which can be downloaded from your locally managed FTP server and installed automatically (for more information on provisioning your FTP server, see "Provisioning the FTP update server" (page 37).
IP Phone 1535 System Software Updates Initiating manual software updates for the IP Phone 1535 You can manually initiate the download and installation of available updates to the IP Phone 1535 system software using the Update Software configuration option. The Update Software option uses a configured connection to a locally-managed FTP server to download and install system software updates.
Provisioning the FTP update server 37 ATTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 during the software update process, the update process is halted for the duration of the call. FTP software update process The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally provisioned FTP update server and automatically detecting, downloading, and installing any available updates it finds there.
IP Phone 1535 System Software Updates • the required provisioning of the directory structure on your FTP update server, • the files involved in the IP Phone 1535 software update process, and • the special handling requirements for the FirmwareUpdateRequest.acfg file.
Provisioning the FTP update server 39 version] folder (named 1.1) within the Root folder of your FTP server for that hardware version as well. • The [software version] Folder: This folder sits inside the [hardware version] folder - the folder name corresponds to the software version of the IP Phone 1535 update files it contains. You will need a corresponding [software version] folder inside the Root folder for every different software version you wish to make available on your network.
IP Phone 1535 System Software Updates The FirmwareUpdateRequest.acfg file requires special handling in its placement on your FTP server - for each firmware update package, there is a new version of the FirmwareUpdateRequest.acfg file, and for the IP Phone 1535 to be able to use it effectively, it needs to be placed into the folder for the previous available software version. That is, if you receive a new firmware update package, 0.1.13, for example, that package contains a FirmwareUpdateRequest.
Provisioning the FTP update server 41 If the IP Phone 1535 reaches a [software version] folder and finds the FirmwareUpdateRequest.acfg file is the same version number as the folder in which it resides, the IP Phone will consider itself updated fully and never go looking for folders that contain newer versions. Thus, it is extremely important to the Update process for you to place the FirmwareUpdateRequest.
IP Phone 1535 System Software Updates Figure 3 Sample FTP server directory structure Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Additional configuration using the VoIP Settings menu This chapter describes additional configuration options found on the VoIP Settings menu, which have not been described elsewhere in this document. Registration option This section covers functions of the Registration option of the VoIP Settings menu not covered elsewhere in this document. Specifically, De-Register function and the Expires configuration option.
Additional configuration using the VoIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin mode" (page 25). 2 From the Main Menu, select Settings > VoIP Settings > Registration, and press OK. 3 Select De-register and press OK. The IP Phone 1535 will now deregister itself as an endpoint of the MCS 5100.
Accessing and modifying Call Total Bandwidth (CTBW) Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin mode" (page 25). 2 From the Main Menu, go to Settings > VoIP Settings > Registration and select Misc. then press OK to accept selection. 45 —End— The available Misc. configuration options are as follows: • Domain Name: For more information, see "Configuring VoIP domain name information" (page 32).
Additional configuration using the VoIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin mode" (page 25). 2 From the Main Menu, go to Settings > VoIP Settings > Registration and select Misc. then press OK to accept selection. 3 Select CTBW and press OK. The parameters controlling bandwidth usage are now available. Set the bandwidth parameter to a value between the range of 60 and 250 Kb/s.
Configuring VoIP Voice Mail 47 Video codec types in a priority list of up to five options. Prioritize codecs depending on your network configuration. 5 Press OK to accept the new priority level of the chosen Codec. —End— Configuring VoIP Voice Mail Before you use the VoIP Voice Mail service on the IP Phone 1535, configure the Voice Mail configuration options with the proper Voice Mail Number, Mailbox ID, and Mailbox Password.
Additional configuration using the VoIP Settings menu Configuring the Mailbox ID: Step Action 1 From the Main Menu, go to Settings > VoIP Settings > Misc. > Voice Mail > ID, and press OK. 2 Enter the ID used to access your voice mail, and press OK. —End— Configuring the Mailbox Password: Step Action 1 From the Main Menu, select Settings > VoIP Settings > Misc. > Voice Mail > Password, and press OK. 2 Enter the Password used to access your voice mail. Press OK to accept changes.
Additional configuration using the System Settings menu This chapter describes additional configuration options found on the System Settings menu, which have not been described elsewhere in this document. Specifically, the functions used to modify Date and Time, the system update functionality contained in the Technical Features configuration option, and the Reset function.
Additional configuration using the System Settings menu You can reset these two databases individually (or at the same time) by means of the Reset configuration option, which erases the stored data. On the Reset menu, the following configuration options are available: • Phonebook: Resets the Phonebook database. • Settings: Resets the System Settings database. • System: Resets BOTH the Phonebook and the Settings database at the same time.
Accessing the Technical Features configuration option 51 2 From the Main Menu, select Settings > System Settings > Technical Features, and press OK. —End— On the Technical Features menu, the following configuration options are available: • Show HW/SW Version: Display current version information for hardware and software installed on the IP Phone 1535. This configuration option is not accessible while an active call is in operation - for the duration of an active call, this menu option is inactive.
Additional configuration using the System Settings menu Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Configuring Email Before E-mail services become available through the IP Phone 1535, you must configure the E-mail account settings locally for access of the E-mail services installed on your network. The IP Phone 1535 E-mail service supports POP3-based and (partially) IMAP-based server types. Microsoft Exchange Server is not a supported server type for this device.
Configuring Email 5 • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail service. Set to the POP protocol by default. • POP Server/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP server address information. • User/Account: Specifies whether the configured E-mail service belongs to a specific User or is a general (shared) E-mail account.
The IP Phone 1535 Camera Enabling and disabling the Camera The Camera built into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be turned off. You can access the Enable / Disable Camera configuration option only if Admin Mode is currently active. Enabling / Disabling the IP Phone 1535 Camera Mode: Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin mode" (page 25).
The IP Phone 1535 Camera Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Troubleshooting Required software for CS1000E call server If your MCS 5100 resides on the same network as a CS1000E, make sure your CS1000E has the following patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NAT/Firewall traversal requires an RTP Media Portal (same as MMPC client). • If the IP Phone 1535 is installed within an IP Telephony environment in which the G.723.1 codec is not supported by all endpoint devices (on the same node), the IP Phone 1535 G.723.
Troubleshooting Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
IP Phone 1535 Regulatory Information This chapter contains the regulatory information. IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan devices. The energy levels of these emissions are much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations.
IP Phone 1535 Regulatory Information Regulatory and Safety Information The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines. The following table lists EMC compliance for various jurisdictions.
USA-FCC (Federal Communications Commission) statement 61 Jurisdiction Standard Description Canada CSA 60950-1-03 Safety of Information Technology Equipment European Community EN 60950-1 ITE equipment - Safety - Part 1: General requirements Australia/New Zealand AS/NZS 60950.1:2003 Safety of Information Technology Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements.
IP Phone 1535 Regulatory Information FCC Interference statement This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
Telecom requirements for both Canada and USA 63 This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
IP Phone 1535 Regulatory Information WARNING WARNING: To comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminary Release 4.0 22 August 2007 Copyright © 2007, Nortel Networks .
Nortel Multimedia Communications Server 5100 Nortel IP Phone 1535 Installation and Commissioning Copyright © 2007, Nortel Networks All Rights Reserved. Publication: NN43160-300 Document status: Preliminary Document version: 00.13 Document date: 22 August 2007 To provide feedback or to report a problem with this document, go to http://www.nortel.com/documentfeedback. Sourced in Canada. The information in this document is subject to change without notice.