- NORTEL Owner's Manual Compact ICS 6.1 System Coordinator

106 / Handling many calls at once
Compact ICS 6.1 System Coordinator Guide P0603544 02
3. Press the line button of the call. You may hear indications from the far
end that you are on hold (for example, tones or music).
4. When the person you were talking to returns you hear them through
your telephone speaker. Lift the handset and talk.
Holding a call exclusively
You can put a call on Exclusive Hold so that it can be retrieved only at your
telephone.
Press
or . The line appears busy on all other
telephones, and the call cannot be picked up by anyone else in the office.
Displays
Using Call Queuing
If you have more than one call ringing at your telephone, you can choose
the call that has the highest priority by pressing
.
Call Queuing answers incoming external calls before callback, camped,
and transferred calls.
Tip -
If Automatic handsfree has been assigned to your
telephone, you can use the handsfree/mute feature
instead of Listen on Hold.
You have placed one or more calls on hold. The
name of the line that has been held the longest is
displayed.
On hold: LINENAM