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Copyright © Nortel Networks Limited 2005 All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
SOFTWARE LICENSE NORTEL NETWORKS INC. ("NORTEL NETWORKS") TELECOMMUNICATION PRODUCTS THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER ("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING THIS SOFTWARE, YOU, THE CUSTOMER, ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE.
Except for Java Product (as defined herein below), CUSTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license fee for new users, if any.
Task List Determining DHCP server configuration and IP address . . . . . . . . . . . . . 67 To disable the DHCP server on the main unit ...............................................................69 Installing the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 To install the rackmount shelf in an equipment rack .....................................................81 To install the BCM50 unit on the rackmount shelf .......................................
Task List To configure the IP address ........................................................................................128 To configure the modem..............................................................................................129 To select the region .....................................................................................................129 To select the telephony startup template and startDN ................................................130 To initialize voice mail...
Task List 7 Replacing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 To shut down the system.............................................................................................170 To remove the power supply .......................................................................................170 To connect the new power supply ...............................................................................171 Replacing a main unit . . . . . . . . . .
Task List N0027152 01
Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North American regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Federal Communications Commission (FCC) Notice . . . . . . . . . . . . . . . . . . . . . . 18 Ringer Equivalence Number (REN) . . . . . . . . . . . . . . . . .
Contents Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Power supply adapter cord (international users) . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Uninterruptable power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Cooling fan . . . . . . . . . . . .
Contents 11 Chapter 7 Installing the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Unpacking the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Installing the BCM50 unit in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Installing the BCM50 unit on the rackmount shelf . . . . . . . . . . . . . . . . . . . . . . . . . 81 Installing the BCM50 unit on the wall . . . . .
Contents Chapter 11 Installing the analog terminal adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Analog telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Analog data device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Installing the ATA2 . . . . . . .
Contents 13 Chapter 17 Connecting the BCM50 system to the LAN and WAN . . . . . . . . . . . . . . . 153 Connecting the BCM50 system to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Connecting the BCM50 system to the WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Chapter 18 Testing basic BCM50 functionality. . . . . . . . . .
Contents Opening the main unit case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Removing an internal component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Inserting the new component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Closing the main unit case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Installing the main unit . . .
Contents 15 Restriction filter defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Digital trunk types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 CallPilot regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents N0027152 01
Regulatory information Refer to the following sections for regulatory information on the BCM50 system: • • “North American regulatory information” “International regulatory information” on page 22 North American regulatory information This Class A device complies with Part 68 & Part 15 of the FCC Rules and ICES-003 Class A Canadian EMI requirements.
Regulatory information Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched Telephone Network must comply with these FCC rules: • • • Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Regulatory information 19 Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: • Never install telephone wiring during a lightning storm.
Regulatory information 11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to see if it still operates; but do not open up the product. c If the product housing has been damaged.
Regulatory information 21 Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment.
Regulatory information Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier.
Regulatory information 23 Safety Warning: Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Warning: Risk of shock. Ensure the BCM50 is unplugged from the power socket and that any telephone or network cables are unplugged before opening the BCM50. Read and follow installation instructions carefully Warning: Only qualified persons should service the system.
Regulatory information The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • • • • • • BCM50, CSC Page Port BCM50, CSC Auxiliary Ringer Port BCM50, CSC Music On-Hold Port. BCM50, CSC Relay Port BCM50, CSC USB Port BCM50, CSC Ethernet Port including optional Ethernet Hub Ports ITU standardization compliance The following list provides voice/data applications and telephony support for BCM50: • • • • • • • G.711 and G.
Chapter 1 Getting started with BCM50 This section contains information on the following topics: • • • • “About BCM50” “Symbols and conventions used in this guide” on page 28 “Related publications” on page 29 “How to get help” on page 31 About this guide The BCM50 Installation and Maintenance Guide describes how to install, configure, and maintain the BCM50 system. Purpose The concepts, operations, and tasks described in the guide relate to the hardware of the BCM50 system.
Chapter 1 Getting started with BCM50 Organization This guide is organized for easy access to information that explains the concepts, operations, and procedures associated with the BCM50 system. About BCM50 The Business Communications Manager 50 (BCM50) system provides private network and telephony management capability to small and medium-sized businesses.
Chapter 1 Getting started with BCM50 • 27 Small system rackmount shelf: A shelf designed for mounting up to four BCM50 units into a standard 19-inch equipment rack. An optional patch panel is available, which provides RJ-45 connectors for all BCM50 main unit trunk and station interfaces. The patch panel includes a terminal block to connect the auxiliary equipment. BCM50 features BCM50 supports the complete range of IP telephony features offered by existing BCM products.
Chapter 1 Getting started with BCM50 Symbols and conventions used in this guide These symbols are used to highlight critical information for the BCM50 system: Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where you can get an electrical shock. Warning: Alerts you to conditions where you can cause the system to fail or work improperly. Note: Alerts you to important information.
Chapter 1 Getting started with BCM50 29 The following conventions and symbols are used to represent the Business Series Terminal display and dialpad. Convention Example Used for Word in a special font (shown in the top line of the display) Pswd: Command line prompts on display telephones. Underlined word in capital letters (shown in the bottom line of a two-line display telephone) PLAY Display option. Available on two line display telephones.
Chapter 1 Getting started with BCM50 BCM50 LAN CTE Configuration Guide (N0027154) BCM50 Networking Configuration Guide (N0027156) BCM50 System Overview (N0027157) BCM50 Analog Device Installation and Configuration Guide (N0035159) BCM50 Telset Administration Guide (N0027176) BCM50 Unified Messaging Installation and Maintenance Guide (N0027179) BCM50a Integrated Router Configuration Guide (N0027181) BCM50e Integrated Router Configuration Guide (N0027182) BCM50 Call Detail Recording Guide (N0027926) BCM5
Chapter 1 Getting started with BCM50 31 CallPilot Telephone Administration Guide (N0027331) Central Answering Position (CAP) User Guide (P0603480) Hospitality Features Card (N0027326) i2050 Software Phone Installation Guide (N0022555) IP Phone 2001 User Guide (N0027313) IP Phone 2002 User Guide (N0027300) IP Phone 2004 User Guide (N0027284) NCM Release Notes and Installation Guide (N0027265) Personal Call Manager User Guide (N0027256) System-wide Call Appearance (SWCA) Features Card (N0027186) T24 KIM Ins
Chapter 1 Getting started with BCM50 Presales Support (CSAN) Telephone: 1-800-4NORTEL (1-800-466-7835) Use Express Routing Code (ERC) 1063# EMEA (Europe, Middle East, Africa) Technical Support - CTAS Telephone: *European Free phone 00800 800 89009 European Alternative: United Kingdom +44 (0)870-907-9009 Africa +27-11-808-4000 Israel 800-945-9779 Calls are not free from all countries in Europe, Middle East, or Africa. Fax: 44-191-555-7980 e-mail: emeahelp@nortel.
Chapter 1 Getting started with BCM50 33 e-mail: asia_support@nortel.
Chapter 1 Getting started with BCM50 N0027152 01
Chapter 2 Introducing the BCM50 hardware The BCM50 is a modular telephone system that can expand as your telephony requirements grow. Refer to the following sections for information on the BCM50 hardware components: • • • • • • “Main units” “Expansion unit and media bay modules” on page 38 “BCM50 hardware” on page 46 “BCM50 components” on page 49 “Field-replaceable units” on page 53 “Telephones and adapters” on page 54 Main units The main hardware component in the BCM50 system is the main unit.
Chapter 2 Introducing the BCM50 hardware Figure 1 BCM50 main unit ports and connectors LAN (port 1) OAM (port 0) Expansion/LAN (port 2, port 3) Music source USB Retention clip mounting hole Power Reset switch RJ-21 telephony connector Figure 2 BCM50a main unit ports and connectors WAN Additional LAN Retention clip mounting hole Power OAM (port 0) LAN Expansion/ LAN (port 1) (port 2, port 3) Reset switch Music source USB RJ-21 telephony connector Figure 3 BCM50e main unit ports and conne
Chapter 2 Introducing the BCM50 hardware 37 Table 1 Main unit ports/connectors and descriptions Port/connector Description Power connector A barrel connector jack used to connect the power supply to the main unit. Retention clip mounting hole A small hole into which you insert the retention clip. The retention clip secures the power connector to the unit. OAM port (port 0) An RJ-45 jack used to connect a computer running administration software, such as Element Manager, to the main unit.
Chapter 2 Introducing the BCM50 hardware Expansion unit and media bay modules In addition to a main unit, the BCM50 system can have up to two expansion units. An expansion unit connects to the main unit and provides additional functionality. Refer to Figure 4 and Table 2 for expansion unit port locations and descriptions. The expansion unit is designed to accommodate one media bay module (MBM) that enables you to connect additional telephony equipment to the BCM50 system.
Chapter 2 Introducing the BCM50 hardware 39 To connect an MBM to the BCM50 system, you must install the MBM in the expansion unit, then connect the expansion unit to the main unit. See “Installing an expansion unit” on page 91 for more information on installing a expansion unit. Warning: Make sure the power supply to the expansion unit is disconnected before inserting or removing a media bay module (MBM).
Chapter 2 Introducing the BCM50 hardware Note: Refer to “Regional media bay module availability” on page 231 to determine which media bay modules and which types of trunk lines are available in your location. The back of the MBM has a single connector that provides signaling channels, media channels, and power to the MBM. This connector plugs into the MBM backplane in the expansion unit. Some MBMs also have a cooling fan that runs off the MBM power source.
Chapter 2 Introducing the BCM50 hardware 41 Digital trunk media bay module The digital trunk media bay module (DTM) connects to standard digital PSTN T1/fT1, E1/fE1 or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22, Q.SIG, and MCDN over ISDN: • • On North American BCM50 systems, the DTM connects a T1 or PRI circuit to the BCM50; T1 circuits provide 24 digital channels to the PSTN and PRI circuits provide 23 digital channels to the PSTN.
Chapter 2 Introducing the BCM50 hardware Figure 8 BRIM faceplate Global Analog Trunk Module The Global Analog Trunk Module (GATM) provides an interface for four or eight analog public switched telephone network lines. This module supports both pulse and tone dialing, as well as Caller ID and Disconnect Supervision in selected markets throughout the world. The GATM uses an RJ-21 connector as the trunk interface. Figure 9 shows the GATM faceplate LEDs and RJ-21 connector.
Chapter 2 Introducing the BCM50 hardware 43 Table 4 Station MBMs (Sheet 2 of 2) Module type What it does Special Notes ASM8 “Analog station media bay modules” Connects a maximum of eight analog devices to the BCM50 system. North America only. Refer to “System region attributes” on page 229 for supported regions. GASM “Analog station media bay modules” Connects a maximum of eight analog devices to the BCM50 system.
Chapter 2 Introducing the BCM50 hardware Figure 11 4x16 faceplate LEDS and connectors Analog station media bay modules The analog station media bay modules (ASM8, ASM8+, and GASM) can connect to a maximum of eight analog telecommunication devices. These devices are standard analog telephones, cordless telephones, fax machines, answering machines, or modems. The maximum speed for a modem connection is 28.8 kbit/s.
Chapter 2 Introducing the BCM50 hardware 45 Figure 12 GASM faceplate LEDs and connectors The ringer equivalency number (REN) (per port) for ASM8 is 1; the REN for ASM8+ and GASM is 2. Note: The termination of the analog interface can consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed the REN of the interface to which the device is connected. Table 5 shows the specifications for ATA2, ASM8, GASM, and GASI.
Chapter 2 Introducing the BCM50 hardware Table 5 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2) Specification ATA2 ASM8 ASM8+ GASM GASI Analog loop resistance on terminal side for data applications (cable only) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24 AWG wire) 250 ohms (1538 m of 0.5-mm wire or 5000 ft of 24 AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24 AWG wire) 200 ohms (1231 m of 0.
Chapter 2 Introducing the BCM50 hardware 47 If the BCM50 system includes additional units, you can clip another unit to a second set of tabs on the rackmount shelf. You can clip additional units to tabs on the top of the other units (see Figure 13). Figure 13 Rackmount shelf installed in equipment rack Patch panel The BCM50 patch panel simplifies the connections of lines and extensions to the main unit.
Chapter 2 Introducing the BCM50 hardware Figure 15 Wallmount bracket Wiring field card (WFC) The wiring field card (WFC) simplifies the connections of lines and extensions to the main unit. The WFC installs into the cable management tray of the wallmount bracket and connects to the RJ-21 telephony connector through a 50-pin header. The WFC contains 12 eight-pin modular jacks for digital stations, 4 eight-pin modular jacks for analog trunks, and 4 eight-pin modular jacks for analog stations.
Chapter 2 Introducing the BCM50 hardware 49 BCM50 components Refer to the following sections for descriptions of the BCM50 components: • • • • • • • “Power supply” “Power supply adapter cord (international users)” “Uninterruptable power supply” on page 50 “Hard disk” on page 51 “Router card” on page 53 “Cooling fan” on page 51 “RJ-21 telephony connector” on page 52 Power supply The power supply is an external device that connects to the BCM50 units (see Figure 17).
Chapter 2 Introducing the BCM50 hardware Uninterruptable power supply An uninterruptable power supply (UPS) is an optional device that maintains continuous operation during power interruption or failure conditions. The UPS provides power source monitoring and battery backup activation so that critical BCM50 functionality is maintained. In a power failure situation, the UPS provides sufficient time to either correct the problem or activate a contingency plan to sustain services.
Chapter 2 Introducing the BCM50 hardware 51 Hard disk Each main unit contains a single hard disk and a hard disk bracket to install it in the main unit (see Figure 18). For installation and replacement instructions, refer to “Replacing an internal component” on page 189. Figure 18 Hard disk and bracket Hard disk bracket Hard disk Cooling fan The main units have a single cooling fan. The expansion unit has two cooling fans (see Figure 19).
Chapter 2 Introducing the BCM50 hardware The cooling fan mounts in the back of the BCM50 enclosure. For information about how to install or replace the cooling fan, refer to “Replacing an internal component” on page 189. RJ-21 telephony connector Use the RJ-21 telephony connector to connect a 25-pair (RJ-21) cable to the main unit.
Chapter 2 Introducing the BCM50 hardware 53 Note: The analog trunk interfaces and analog telephony device interfaces on the RJ-21 telephony connector are compatible with the North American telephony interface standards only. If your BCM50 system is in a country that uses a different telephony standard, you must use media bay modules for your analog trunks and media bay modules or ATAs for your analog telephony devices.
Chapter 2 Introducing the BCM50 hardware Table 7 Media bay modules Component description FRU Description Installation procedure DTM MBM “Digital trunk media bay module” “To install a media bay module (MBM)” BRIM MBM “Basic rate interface media bay module” “To install a media bay module (MBM)” DSM16+ MBM “Digital station media bay module” “To install a media bay module (MBM)” DSM32+ MBM “Digital station media bay module” “To install a media bay module (MBM)” 4x16 MBM “4x16 media bay modu
Chapter 2 Introducing the BCM50 hardware 55 The following telephones and devices can be used with the BCM50 system: Digital Phone 7100 — one-line display, one memory button without indicator. Digital Phone 7000 (not shown) (International only) — four memory buttons, without display or indicators. Digital Phone 7208 — one-line display, eight memory buttons with indicators.
Chapter 2 Introducing the BCM50 hardware Digital Phone 7406 Cordless Telephone system — provides cordless mobility in a small office environment. Each base station supports three telephones. Function is based on the 7316 telephone. The base station connects to a digital station media bay module on the system. Provides six memory buttons with indicators and a two-line display with three display buttons. For installation instructions, refer to the T7406 Cordless Telephone Installation Guide.
Chapter 2 Introducing the BCM50 hardware 57 Accessories The following accessories can be used with the BCM50 system: Station auxiliary power supply (SAPS) — provides power for the central answering position (CAP) when the 7316E is connected to five or more KIMs. Can also be used to extend the loop length between a telephone or terminal and the BCM50 system from 1,000 to 2,600 feet. You must use a dedicated cable to connect the two locations.
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Chapter 3 Viewing the BCM50 system LEDs 59 Chapter 3 Viewing the BCM50 system LEDs This section describes the BCM50 system LEDs.
Chapter 3 Viewing the BCM50 system LEDs Table 8 describes the meaning of the system status LEDs after the system has been booted up and is in service. Table 8 System status LEDs states and descriptions Power Status Description Solid Green Solid Green Normal operation Solid Green Solid Red There is a Major or Critical alarm on the BCM50. The status LED must be cleared using Element Manager Alarm Panel. The LED does not clear itself.
Chapter 3 Viewing the BCM50 system LEDs 61 Figure 21 LAN port LED locations LAN port LAN port LEDs Expansion port Router card LAN ports LAN ports Expansion/ LAN ports Table 10 describes the possible LED states for the LAN ports LEDs. Table 10 LAN port and expansion port LED indicators LED Status Description Yellow On The LAN port is operating at 10 Mb/s. Green On The LAN port is operating at 100 Mb/s. Both LEDs Off No connection.
Chapter 3 Viewing the BCM50 system LEDs ADSL router LEDs (BCM50a only) The three ADSL router LEDs on the faceplate of the BCM50a main unit monitor router status, data, and DSL. Figure 22 shows the location of the three ADSL router LEDs. Figure 22 ADSL router LEDs on the BCM50a main unit Router status Data DSL Table 11 describes the possible ADSL router LED states.
Chapter 3 Viewing the BCM50 system LEDs 63 Ethernet router LEDs (BCM50e only) The three Ethernet router LEDs on the BCM50e monitor the router status and the WAN port. Figure 23 shows the location of the three Ethernet router LEDs. Figure 23 Ethernet router LEDs on the BCM50e main unit Router status WAN port LEDs WAN port LEDs Table 12 describes the possible Ethernet router LED states. Table 12 LAN port LED indicators LED Status Description On The router card is functioning properly.
Chapter 3 Viewing the BCM50 system LEDs Media bay module LEDs (expansion units only) The two media bay module (MBM) LEDs on a expansion unit show the power and status of the MBM. Figure 24 shows the location of the (Power) and (Status) LEDs on an MBM. The power and status LEDs are located in the same place on all MBMs. Figure 24 MBM LEDs Power Status Table 13 describes the possible MBM LED states.
Chapter 3 Viewing the BCM50 system LEDs 65 DTM LEDs The DTM has additional LEDs that are not on most other MBMs. Figure 25 on page 65 shows the location of the DTM LEDs. Figure 25 DTM LEDs Power LED Status LED In service LED Loopback test LED Receive LEDs Transmit LEDs Table 14 describes the functions of the DTM LEDs. Table 14 DTM LED functions LED Status Descriptions Power – Refer to “Media bay module LEDs (expansion units only)” for details.
Chapter 3 Viewing the BCM50 system LEDs BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. These LEDs are on when the ISDN line is active. Figure 26 shows the location of the LEDs on a BRIM. Figure 26 BRIM LEDs Power LED Status LED Table 15 describes the functions of the BRIM LEDs. Table 15 BRIM LED functions LED Status Descriptions Power – Refer to “Media bay module LEDs (expansion units only)” for details.
Chapter 4 Determining DHCP server configuration and IP address 67 Chapter 4 Determining DHCP server configuration and IP address Each main unit has a DHCP server. This DHCP server supplies Nortel IP Phones and client computers with IP addresses and connection information. If the main unit does not have an integrated router, then the DHCP server can be configured using Element Manager.
Chapter 4 Determining DHCP server configuration and IP address If an external DHCP server is present Warning: The DHCP server on the main unit is enabled by default. If your network already contains a DHCP server, then disable the DHCP server on the main unit. Refer to “To disable the DHCP server on the main unit” on page 69 for more information on disabling the DHCP server. If an external DHCP is present, then the BCM50 system uses the IP configuration supplied by the external DHCP server.
Chapter 4 Determining DHCP server configuration and IP address 69 To disable the DHCP server on the main unit 1 From the Configuration tab, click the Data Services folder to expand it. 2 Select DHCP Server from the Data Services folder. 3 Select the General Settings tab. It is normally selected by default. 4 Select Disabled from the drop-down list to disable the DHCP server.
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Chapter 5 Installing the BCM50 system 71 Chapter 5 Installing the BCM50 system To install a BCM50 system, you must install a BCM50 main unit, any expansion units required, and the telephony components. Figure 27 and Table 16 on page 72 provide an overview of the installation process.
Chapter 5 Installing the BCM50 system Table 16 BCM50 installation overview (Sheet 1 of 2) Tasks Description Link to Prepare for installation Verify these requirements: • environmental • electrical • site telephony wiring “Checking the installation prerequisites” on page 75 Get required equipment and tools Ensure you have these items: • basic hardware • optional equipment • other hardware and tools “System equipment, supplies, and tools” on page 77 Inspect the components Verify that the main u
Chapter 5 Installing the BCM50 system 73 Table 16 BCM50 installation overview (Sheet 2 of 2) Tasks Description Link to Install telephones and peripherals These telephones can be installed: • System telephones • Emergency telephone • IP Phones • T7406 cordless system “Installing telephones and peripherals” on page 113 Install an ATA2 Perform the steps to install an ATA2: • connect the ATA2 • mount the ATA2 • test insertion loss measurement • configure the ATA2 “Installing the analog terminal adapte
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Chapter 6 Checking the installation prerequisites 75 Chapter 6 Checking the installation prerequisites Before you install a main unit or expansion unit, do the following: • • • Determine the location for the BCM50 units, telephones, and other equipment based on spacing and electrical requirements. Order the required trunks from the central office. Ensure that you have all the equipment and supplies you need to install the system.
Chapter 6 Checking the installation prerequisites Danger: Risk of electric shock The safety of this product requires connection to an outlet with a third-wire ground. Use only with the supplied BCM50 power supply and a three-wire power outlet. Caution: Check ground connections Ensure that the electrical ground connections of the power utility, telephone lines, and internal metal water pipe system, if present, are connected together.
Chapter 6 Checking the installation prerequisites 77 Analog loop The following parameters must be met for an analog loop: • • maximum dc loop resistance of 208 Ω maximum cable length (0.5 mm or 24 AWG) of 1220 m (4000 ft.
Chapter 6 Checking the installation prerequisites Other hardware and tools You need the following equipment to install a BCM50 unit: • • • • • • • • • mounting hardware (either a rackmount shelf, a wallmount bracket per unit, or four rubber feet per unit) Phillips screwdriver #2 flat blade screwdriver pliers antistatic grounding strap punch-down tool surge protector (recommended) cables, 25-pair cable with right-feeding female RJ-21 connectors 3.
Chapter 7 Installing the main unit This section describes how to install the main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. Figure 28 shows the steps required to install the main unit.
Chapter 7 Installing the main unit Refer to the following sections for information on installing the main unit: • • • • “Unpacking the main unit” “Installing the BCM50 unit in an equipment rack” “Installing the BCM50 unit on the wall” on page 84 “Installing the BCM50 unit on a desktop or shelf” on page 89 Unpacking the main unit Open the main unit box and check that you have all of the components listed below: • • • • • • • • • one main unit (either a BCM50, a BCM50a, or a BCM50e) one power supply o
Chapter 7 Installing the main unit 81 Caution: To keep the BCM50 system operating at the optimal internal temperature, keep the top, sides, and rear clear of obstructions and away from the exhaust of other equipment. Do not place any objects, except other BCM50 units, on top of the main unit.
Chapter 7 Installing the main unit If you are installing additional units, you can install a second unit on the shelf beside the first unit. You can install another unit on top of each of the first two units. Nortel recommends a maximum of four units per rackmount shelf.
Chapter 7 Installing the main unit 83 To install a BCM50 unit on top of another unit 1 Insert the power supply retention clip into the BCM50 unit. 2 Place the BCM50 unit on top of the other unit. Make sure the feet of the unit are in the slots on the top of the unit and in front of the slots (see Figure 31). 3 Slide the unit back until it clicks in place on the slots. 4 Continue with the next step, “To install the power supply on the rackmount shelf”.
Chapter 7 Installing the main unit Installing the BCM50 unit on the wall To wallmount a BCM50 unit, you need a wallmount bracket. The wallmount bracket is attached to the wall, and the BCM50 unit is connected to the wallmount bracket. If the BCM50 system includes additional units, you need a wallmount bracket for each unit. Each wallmount bracket includes a cable management tray that you use to store and organize the cables connected to the BCM50 units.
Chapter 7 Installing the main unit 85 Figure 32 Wallmount bracket 1 2 1 2 1 2 Note: When using three screws, Nortel recommends installing the screws in the three holes labeled “1” or the three holes labeled “2”. 4 Install one #8 x 2 cm (#8 x 0.75 in.) round-head wood screw in the backboard. Do not tighten the screw head against the backboard. Leave approximately 0.5 cm (0.25 in.) of the screw exposed from the backboard.
Chapter 7 Installing the main unit 12 If the BCM50 system has only one unit, skip to“To install the BCM50 unit on the wallmount bracket”. If the BCM50 system has more than one unit, continue with the following steps. 13 Prepare the additional wallmount bracket using the descriptions in step 5. 14 Place the additional wallmount bracket on the backboard on the right side of the existing wallmount bracket. Use the alignment tabs to ensure the two wallmount brackets are properly aligned.
Chapter 7 Installing the main unit 87 Figure 34 Attach the BCM50 unit to the wallmount bracket 4 Press the unit against the wallmount bracket and slide the unit down until it clicks in place. 5 Slide the wallmount lock to the left (lock position). See Figure 35. Figure 35 Wallmount lock in lock position 6 Use the supplied screw to secure the wallmount lock in position. 7 Repeat steps 1 to 6 for each additional BCM50 unit you are installing.
Chapter 7 Installing the main unit 9 Repeat step 8 for each BCM50 power supply. Installing the wiring field card (optional) You install the optional wiring field card (WFC) in the cable management tray of the main unit. To install the WFC 1 Clear the WFC installation area of all cables. 2 Place the WFC in the installation area with the 50-pin header/cable connector at the top.
Chapter 7 Installing the main unit 89 Installing the BCM50 unit on a desktop or shelf To mount a BCM50 unit on a desktop or shelf, attach the supplied rubber feet to the bottom of the unit. If the BCM50 system includes additional units, you can set the additional units beside, or stack them on top of, the first unit. If you are mounting the additional units beside the first unit, attach the supplied rubber feet to the bottom of each unit.
Chapter 7 Installing the main unit • • To install the additional units beside the existing unit, repeat steps 1 to 3 for each unit. To install the additional units on top of the existing unit, refer to “To install a BCM50 unit on top of another unit” on page 83. 5 Install the power supply next to the BCM50 unit. The power supply must be within 1.5 m (5 feet) of the BCM50 unit and within 1.5 m (5 feet) of the ac power outlet (wall outlet or UPS). 6 Repeat step 5 for each power supply.
Chapter 8 Installing an expansion unit 91 Chapter 8 Installing an expansion unit Adding a expansion unit increases the capacity of your BCM50 system by providing a method of adding a media bay module (MBM). Each MBM you add increases the number of public switched telephone network (PSTN) trunks or extensions that you can connect to the BCM50 system. Figure 39 shows the steps required to install the expansion unit.
Chapter 8 Installing an expansion unit Refer to the following sections for information on installing an expansion unit: • • • • “Unpacking the expansion unit” “Verifying the media bay module switch settings” “Installing a media bay module in an expansion unit” on page 95 “Installing the expansion unit” on page 95 Unpacking the expansion unit Open the expansion unit box and remove all the components.
Chapter 8 Installing an expansion unit 93 Verifying the media bay module switch settings Each MBM has dip switches on the back or underside of the module (see Figure 40).
Chapter 8 Installing an expansion unit To set GASM dip switches 1 For the dip switches on the left side, at the rear of the module, set all the switches to on. 2 For the dip switches on the right side, at the rear of the module, set the switches according to Table 17 and Table 18.
Chapter 8 Installing an expansion unit 95 Installing a media bay module in an expansion unit To install a media bay module (MBM) 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 With the face of the MBM toward you, insert the MBM into the expansion unit. 3 Push the MBM completely into the expansion unit. You hear a click when the MBM is firmly seated in the expansion unit. The MBM must be configured for it to function.
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Chapter 9 Connecting the cables to the BCM50 system 97 Chapter 9 Connecting the cables to the BCM50 system This section describes how to connect the telephone lines, telephony devices, and power to the BCM50 system. Figure 41 shows the steps required to connect the cables to the BCM50 system.
Chapter 9 Connecting the cables to the BCM50 system Refer to the following sections for information on connecting the cables to the BCM50 system: • • • • “Connecting the expansion unit” “Connecting the power supply” on page 100 “Connecting the lines and extensions” on page 102 “Connecting the auxiliary equipment” on page 107 Connecting the expansion unit The expansion unit connects to the main unit through the expansion ports on the front of the units.
Chapter 9 Connecting the cables to the BCM50 system 99 To connect an expansion unit Note: Keycodes are required for the expansion ports to function. If you purchase a keycode for one expansion port only, expansion/LAN port 2 (on the left) is active. 1 Locate the expansion cable that was supplied with the expansion unit. If you do not have the expansion cable, you can use a shielded category 5e-compliant Ethernet cable (maximum length of 10 m).
Chapter 9 Connecting the cables to the BCM50 system The expansion port you select determines the line and extension numbers of the devices connected to the expansion unit. Refer to Table 19 for the default line and extension numbers.If you have a second expansion unit, repeat steps 1 to 3 for the second unit.
Chapter 9 Connecting the cables to the BCM50 system 101 Figure 44 Connect a UPS UPS Main unit USB hub USB cable Power supply If your BCM50 system does not have a UPS, proceed to “To connect a power supply without a UPS”. To connect a power supply using a UPS 1 Mount the UPS within 1.5 meters (5 feet) of the BCM50 units. The UPS must be close enough to the BCM50 units that the power supply can be connected to both the UPS and the BCM50 units.
Chapter 9 Connecting the cables to the BCM50 system Note: Use only the power supply that is approved by Nortel for use with the BCM50 units. 5 Rotate the retention clip so that it locks the power supply cord in place. 6 Plug one end of the power supply cable into the power supply. 7 Plug the other end of the power supply cable into the ac power source (wall outlet). 8 Repeat steps 1 to 6 for each BCM50 unit.
Chapter 9 Connecting the cables to the BCM50 system 103 Wiring warnings Please read the following warnings before you connect any telephone lines or extensions to the BCM50 system: Warning: Electrical shock warning The MBMs have been safety approved for installation into the expansion unit. It is the responsibility of the installer and user to ensure that installation of the hardware does not compromise existing safety approvals.
Chapter 9 Connecting the cables to the BCM50 system Danger: Electrical shock hazards Electrical shock hazards from the telecommunications network and ac mains are possible with this equipment. To minimize risk to service personnel and users, the BCM50 system must be connected to an outlet with a third-wire ground. In addition, all unused slots must have blank faceplates installed. The covers on all units must be in place at the completion of any servicing.
Chapter 9 Connecting the cables to the BCM50 system 8 Connect the 12 pairs of wires for the digital telephones to the local connecting blocks. 9 Select the appropriate option for your system: • • 105 If your BCM50 system has an expansion unit, proceed to “Connecting telephone lines to the expansion units” or “Connecting extensions to the expansion units” on page 106. If your BCM50 system does not have an expansion unit, proceed to “Connecting the auxiliary equipment” on page 107.
Chapter 9 Connecting the cables to the BCM50 system • • If your BCM50 system has another expansion unit, repeat this procedure if you are adding more telephone lines or proceed to “Connecting extensions to the expansion units” on page 106 if you are adding extensions. If your BCM50 system does not have another expansion unit, proceed to “Connecting the auxiliary equipment” on page 107. To connect analog telephone lines to the GATM4 or GATM8 1 Read the warnings in “Wiring warnings” on page 103.
Chapter 9 Connecting the cables to the BCM50 system 4 107 Select the appropriate option to secure the RJ-21 connector to the MBM: • • If you are using a straight RJ-21 connector, use the two supplied screws on the sides of the connector to secure it. If you are using a right-angle RJ-21 connector, use the supplied screw on the left side of the connector to secure the left side of the connector.
Chapter 9 Connecting the cables to the BCM50 system To install an auxiliary ringer 1 Use the installation instructions that came with the ringer hardware to install the auxiliary ringer. 2 Connect the ringer generator to the auxiliary ringer output pair on the RJ-21 telephony connector. Refer to the “RJ-21 telephony connector wiring chart” on page 205 to determine which pair of wires is used for the auxiliary ringer. Warning: The auxiliary ringer must not be connected to unprotected plant wiring.
Chapter 9 Connecting the cables to the BCM50 system 109 Warning: The paging connections must not be connected to unprotected telephony plant wiring. Tip: Paging tips External paging does not support talk back paging equipment unless you use an external line port. The BCM50 system provides paging over the telephone speakers when there is no external paging equipment.
Chapter 9 Connecting the cables to the BCM50 system To connect the music source using the music source jack 1 Connect the miniature jack of the music source output (3.5 mm mono audio jack) to the music source input on the BCM50 main unit (see Figure 45). Figure 45 Music source jack BCM50 Music jack (3.
Chapter 9 Connecting the cables to the BCM50 system 3 111 Select the appropriate option for your system: • • If you are adding more auxiliary equipment, proceed to “Connecting an external paging system” on page 108 or “Connecting an auxiliary ringer” on page 107. If you are finished adding auxiliary equipment, proceed to “Next step” on page 112. To connect the cables to the wiring field card (optional) 1 Plug the RJ-21 end of the cable assembly into the RJ-21 telephony connector.
Chapter 9 Connecting the cables to the BCM50 system 6 Tighten the screws to hold the wires in place. 7 Re-install the terminal block on the patch panel. 8 Connect the wires (digital telephones, analog telephones, and analog trunks) to the patch panel. 9 Connect cables to the main unit as required. Next step After you have connected the cables to the BCM50 system, you can configure the initial parameters.
Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals. You can add telephones and peripherals before or after you initialize your system. Telephone configuration is determined by which station media bay module (MBM) you are using. The BCM50 system creates default settings for the telephone DN records when it is first initialized. The settings are based on which telephony profile you chose.
Chapter 10 Installing telephones and peripherals Refer to Chapter 11, “Installing the analog terminal adapter,” on page 117 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides additional auto dial positions or additional line appearances. The CAP consists of a T7316E telephone and from one to nine key indicator modules (KIMs). Each module provides 24 programmable keys with indicators.
Chapter 10 Installing telephones and peripherals 115 Installing IP Phones The BCM50 system supports IP Phones 2001, 2002, and 2004, and the IP Softphone 2050. The system can be set to automatically assign DNs to the IP Phones. The auto-assign feature assigns DNs starting at 353 to 322. If you choose to manually assign DNs, choose DNs from 322 to 353 if possible (Ensure that the DN type in each DN record is set to IP telephony).
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Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice device or data communication device to the BCM50 system through a digital station module. Examples of analog voice devices are analog telephones and answering machines. Examples of analog data communication devices are modems and fax machines. The ATA2 provides on-premise service only (protected plant wiring only).
Chapter 11 Installing the analog terminal adapter Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the BCM50 system. Figure 47 shows an installation overview for connecting a data communication device through an ATA2 to the BCM50 system.
Chapter 11 Installing the analog terminal adapter 119 Figure 49 ATA2 pin outs Terminal jack Line jack TCM* TCM* Ring (B-Lead) Tip (A-Lead) * The TCM input is not polarity sensitive. To connect the ATA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect the other end to your telephone, modem, or fax. 3 Connect one end of a line cord to the ATA2 line jack. 4 Connect the other end to an available station port on the BCM50 system.
Chapter 11 Installing the analog terminal adapter Figure 50 ATA2 back view Mounting keyhole slots Test insertion loss measurement The maximum loss for ATA2 to Central Office (CO) configuration must not exceed 10 dB (see Figure 51 on page 120).
Chapter 11 Installing the analog terminal adapter • 121 Use RECEIVE/600 OHM/HOLD mode on the test set 3 Ensure that the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remove the single-line telephone. 5 Measure the 1 kHz tone at the far end of the analog port, which is where the analog loop ends and where the analog device connects. Note: The tone must be greater than - 10 dB (for example: - 9 dB is acceptable).
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Chapter 12 Configuring the BCM50 system 123 Chapter 12 Configuring the BCM50 system This section provides information on configuring the basic BCM50 parameters. You can configure more advanced parameters using Element Manager or Telset Administration after the BCM50 system is operational. Figure 52 shows an overview of configuring the basic BCM50 parameters.
Chapter 12 Configuring the BCM50 system Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 20 for a list of the initial parameters.
Chapter 12 Configuring the BCM50 system 125 Startup parameters overview The startup parameters are the remaining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the Startup Profile. See Table 21 for a list of the startup parameters.
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Chapter 13 Using Telset Administration to set the basic parameters 127 Chapter 13 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digital telephone with a two-line display to set the BCM50 configuration parameters. You cannot set all the basic parameters using Telset Administration. Therefore, after configuring the initial parameters, you must use Element Manager to set the startup parameters. Refer to “Configuring the startup parameters” on page 137.
Chapter 13 Using Telset Administration to set the basic parameters Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Telset Administration: • • • • • • • “To enter the keycodes” “To configure the IP address” “To configure the modem” on page 129 “To select the region” on page 129 “To select the telephony startup template and startDN” on page 130 “To initialize voice mail” on page 130 “To create Telset user accounts” on page 130 To
Chapter 13 Using Telset Administration to set the basic parameters 4 Press OK. 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: 7 129 a If DHCP is currently enabled: • • Press DIS to disable DHCP. You have the option to modify the IP Address, Subnet Mask, and Default Gateway. However, these settings have no effect as long as the system is disabled.
Chapter 13 Using Telset Administration to set the basic parameters To select the telephony startup template and startDN You set the Template and Start DN using Feature **STARTUP from a two-line display telephone. Note: This is available for only 15 minutes after system bootup. Refer to the BCM50 Telset Administration Guide (N0027176) for information on using Telset Administration to set this parameter. Other telephony startup parameters are configured using Feature **CONFIG.
Chapter 13 Using Telset Administration to set the basic parameters 131 12 Press CHNGE to change the password for the selected account. 13 Enter the new password for the account. 14 Enter the new password again to confirm it. Refer to “To create user accounts” on page 141 for more information on creating user accounts using Element Manager. Next step After you configure the initial parameters using Telset Administration, you must configure the startup parameters using Element Manager.
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Chapter 14 Using Element Manager to set the basic parameters 133 Chapter 14 Using Element Manager to set the basic parameters The Element Manager application provides a computer-based client interface that can connect to devices over an IP network and display the programming interface for that device.
Chapter 14 Using Element Manager to set the basic parameters Accessing the BCM50 system Use the following procedures to access the BCM50 system through the OAM port. To download and install Element Manager 1 Connect one end of the Ethernet cable to the OAM port on the main unit, and connect the other end to the Ethernet port on your computer. The DHCP-enabled computer is assigned IP address 10.10.11.2. (255.255.255.252). 2 Open a web browser and enter the IP address 10.10.11.
Chapter 14 Using Element Manager to set the basic parameters 135 Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Element Manager: • • • • • “To enter the keycodes” “To configure the IP subsystem” “To configure the modem” on page 136 “To configure the start-up template for telephony services” on page 136 “To initialize voice mail” on page 136 To enter the keycodes 1 From the Configuration tab, click the System folder to expand it.
Chapter 14 Using Element Manager to set the basic parameters To configure the modem 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Modem from the Administrator Access folder. 3 Select or deselect the Enable modem checkbox, depending on your system requirements. For more information on modem configuration, refer to the BCM50 Networking Configuration Guide (N0027156).
Chapter 14 Using Element Manager to set the basic parameters 4 137 Configure the attributes on the Quick Install Wizard form (see Table 24). Table 24 Quick Install Wizard attributes Attribute Description Attendant DN Enter the extension number of the attendant or operator assigned to CallPilot. Primary UI Style Select the mailbox user interface used as a default for the mailboxes. If you select NVM, the mailbox user interface uses Norstar voice mail voice and text prompts.
Chapter 14 Using Element Manager to set the basic parameters To configure the date and time settings 1 From the Configuration tab, click the System folder to expand it. 2 Select Date and Time from the System folder. The Date and Time panel opens. 3 Configure the Date and Time attributes (see Table 25). Table 25 Date and Time attributes Attribute Description Clock control Set to NTP if the system uses a network server to determine the correct time and date.
Chapter 14 Using Element Manager to set the basic parameters 4 139 Configure the DHCP server attributes (see Table 26). Table 26 DHCP server: general settings attributes Attribute Description DHCP server is Determines whether the DHCP server is disabled or enabled.
Chapter 14 Using Element Manager to set the basic parameters Tip: To automatically configure IP Phones with DNs assigned: 1) Set enable registration to ON. 2) Set global registration password to ON. 3) Leave global password field blank. 4) Set auto-assign DN to ON. Once the IP Phones are operational, set enable registration to OFF. 5 You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system.
Chapter 14 Using Element Manager to set the basic parameters 5 141 Configure the Add Community String attributes. (see Table 29) Table 29 Add Community String attributes Attribute Description Community String Enter the entry name used as key to uniquely identify an individual community entry on the SNMP agent. Type of Access Specify the read and write access for this community. Available options are Read Only and Read/Write. 6 Click Ok. 7 Repeat steps 4 to 6 to add more community strings.
Chapter 14 Using Element Manager to set the basic parameters Table 30 Add Account attributes (Sheet 2 of 2) Attribute Description Callback number If Callback is required, enter the number to which the system calls back in order to verify the dial-up user access. Callback passcode This is the code the system uses to confirm the callback is legitimate. 6 Click Ok. 7 Repeat steps 4 to 6 to create more user accounts.
Chapter 15 Using the Startup Profile to configure parameters 143 Chapter 15 Using the Startup Profile to configure parameters The Startup Profile tool enables an experienced administrator to customize a template with common BCM50 parameters. This template can be used to quickly configure a single system or multiple systems. You create the Startup Profile using the Startup Profile template (a Microsoft Excel template).
Chapter 15 Using the Startup Profile to configure parameters Note: The USB storage device must be formatted for the FAT32 file system. If necessary, reformat the USB storage device by plugging it into the USB port of your computer, right-clicking the USB device icon, and selecting FAT32 reformatting. This destroys any data you had on the USB. Note: The Startup Profile works only on a BCM50 system that has no keycodes loaded. After the keycodes are loaded, the Startup Profile does not work.
Chapter 15 Using the Startup Profile to configure parameters 145 To download the Startup Profile template 1 Connect one end of the Ethernet cable to the OAM port on the main unit, and connect the other end to the Ethernet port on your computer. The DHCP-enabled computer is assigned IP address 10.10.11.2. (255.255.255.252). 2 Open a web browser and enter the IP address 10.10.11.1 (BCM50 OAM port IP address). The Enter Network Password dialog box opens.
Chapter 15 Using the Startup Profile to configure parameters The filename for the Startup Profile editor and the Startup Profile consists of the system ID followed by the appropriate extension. Note: Never edit the Startup Profile (.sps file) directly, always use the Startup Profile editor to make changes. 4 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM50. The Startup Profile editor contains explanations of the various parameters.
Chapter 15 Using the Startup Profile to configure parameters 147 Note: The Startup Profile works only on a BCM50 system that has no keycodes loaded. After the keycodes are loaded, the Startup Profile does not work. This condition prevents unintentional overwriting of the parameters of a configured system. 4 Remove the USB storage device from the USB port on the BCM50 or the USB hub. Note: Make sure the bootup sequence is complete before removing the USB storage device from the BCM50 system.
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Chapter 16 Completing the initial installation (optional) 149 Chapter 16 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM50 system. These options are described for informative purposes and do not have to be completed. Figure 56 shows an overview of completing the initial installation.
Chapter 16 Completing the initial installation (optional) After the basic configuration is completed, you can further customize your system by using the following configuration options: • • • • • • “Configuring the media bay module” “Configuring modem settings” on page 151 “Checking for software updates” on page 151 “Configuring voice mail” on page 151 “Customizing security policies” on page 152 “Performing a backup” on page 152 Configuring the media bay module For information on installing a media
Chapter 16 Completing the initial installation (optional) 151 Keycodes are required for the expansion ports to function. If you purchase a keycode for one expansion port only, the expansion port on the left (expansion/LAN port 2) is active. Therefore, Expansion 1 must be connected to the active port (expansion/LAN port 2). Refer to Figure 42 on page 98 and Figure 43 on page 99 for location of the LAN ports. 5 Double-click the module type field to display the dropdown list.
Chapter 16 Completing the initial installation (optional) Customizing security policies You configured a system password and security settings during the basic configuration of your BCM50 system. Depending on your needs, you can choose to perform further configuration of the security policies. Refer to the BCM50 Administration Guide (N0016868) for information on customizing the security policies.
Chapter 17 Connecting the BCM50 system to the LAN and WAN 153 Chapter 17 Connecting the BCM50 system to the LAN and WAN This section describes how to connect the LAN and WAN cables to the BCM50 system. Figure 58 shows the steps required to connect the data networking cables to the BCM50 system.
Chapter 17 Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the LAN On a main unit, three RJ-45 connectors support LAN connections and one OAM port. On the BCM50a main unit and BCM50e main unit, six RJ-45 connectors support LAN connections and one OAM port. Figure 59 shows the location of the LAN ports.
Chapter 17 Connecting the BCM50 system to the LAN and WAN 155 Table 31 LAN ports on the main unit (Sheet 2 of 2) Port name Function Router card LAN ports The router card LAN ports are used to connect network devices, such as IP telephones to the LAN. These ports are connected to the network switch built into the main unit. Any devices connected to these ports are on the same subnet as the device connected to the LAN port.
Chapter 17 Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the WAN There are two types of main units that have a router card, the BCM50a and the BCM50e. On the BCM50e, the WAN port is an RJ-45 port. On the BCM50a, the WAN port is an RJ-11 port. Figure 60 shows the location of the WAN port on both types of router card.
Chapter 17 Connecting the BCM50 system to the LAN and WAN 4 157 Proceed to “Next step”. To connect the BCM50a main unit to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50a main unit. Refer to the BCM50a Integrated Router Configuration Guide (N0027181) for information about how to configure the router. 2 Make sure the power supply is connected to the BCM50a main unit and to the ac power source (wall outlet).
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Chapter 18 Testing basic BCM50 functionality 159 Chapter 18 Testing basic BCM50 functionality This section describes how to test the BCM50 system.
Chapter 18 Testing basic BCM50 functionality To test the main unit (without a valid keycode) 1 Confirm that the date and time is displayed on the phone and is incrementing. 2 Perform a button inquiry by pressing Feature*0. 3 Press Intercom. The DN of your phone displays. 4 Press #. The port of the phone displays. If this test is successful, the main unit and phone are both working.
Chapter 18 Testing basic BCM50 functionality 9 161 Make a call using the line or line pool. To troubleshoot the expansion unit 1 Check that the correct keycode has been entered for the expansion unit. 2 Check that the expansion port is connected to the proper connector. Refer to Figure 42 on page 98 and Figure 43 on page 99 for location of the LAN ports. 3 Check the wiring to the MBM. Make sure that the cables are properly seated and are connected to the correct ports with proper LED indications.
Chapter 18 Testing basic BCM50 functionality To test a trunk MBM 1 Go to an extension that has access to one of the lines on the MBM. 2 Select the line or line pool to which the line belongs. 3 Check for dial tone. 4 Make a call using the line or line pool. To determine why an MBM does not appear in Element Manager 1 Check that the correct keycode has been entered for the expansion unit. 2 Check that both the Power and Status LEDs on the MBM are solid green.
Chapter 18 Testing basic BCM50 functionality 163 To determine why there is no dial tone at the ATA2 1 If there is no dial tone, replace a single-line telephone for the data communication device. 2 If there is no dial tone at the ATA2 unit: a Disconnect the line side of ATA2. Connect a digital telephone to the ATA2 port. b Check that the connection from ATA2 to the BCM50 hardware is functioning correctly. To check the ATA2 wiring 1 Use an analog phone to test the ATA2.
Chapter 18 Testing basic BCM50 functionality Caution: Only use this feature in situations where all customer-specific data must be erased. Reset levels Reset to factory settings is a stand-alone feature that has the following levels of reset: • • Level 1 reset erases all customer specific data and restores the default configuration for all components. It leaves the software components untouched. That is, the system has the latest release and patch level of the software installed on the system.
Chapter 18 Testing basic BCM50 functionality 165 Figure 62 Level 1 and Level 2 reset sequence Reset query state )) Pres s re Level 1 reset pending set (( Pre ss r ese t set Perform level 1 reset (( )) Level 2 reset confirm Wait 5 minutes System is ready )) )) Pre ss r ese t Perform level 2 reset Wait 17 minutes Do not press reset 10 second timer Do not press reset 10 second timer (( (( 5 Do )) )) Level 2 reset pending Pres s re t ese ss r e r p r not time Do nd o c 5 se Level 1 re
Chapter 18 Testing basic BCM50 functionality Table 32 Level 1 reset Step Power LED Status LED System state Solid yellow Solid yellow Power self-test Solid yellow Off Power self-test Flashing yellow Solid yellow Ready for reset input Press reset switch Solid red Flashing yellow Do not press reset Request Level 1 reset switch – system boots normally Wait five seconds Flashing red Flashing yellow Press reset switch – Awaiting Level 1 reset system proceeds to confirmation Level 2 reset
Chapter 19 Replacing the BCM50 system components 167 Chapter 19 Replacing the BCM50 system components This section provides an overview of how to replace the BCM50 system components. Figure 63 shows the steps required to replace the BCM50 system components.
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Chapter 20 Replacing a power supply 169 Chapter 20 Replacing a power supply This chapter describes the procedure for replacing a power supply. Figure 64 shows an overview of replacing a power supply.
Chapter 20 Replacing a power supply Preparing the system for maintenance In most cases, if the power supply for the main unit is faulty, the system will already be shut down. If this is the case, proceed to “Removing the power supply”. If you are replacing the expansion unit power supply, or the system is still operating, perform the following procedure: To shut down the system 1 Check for a recent backup of the BCM50 system programming.
Chapter 20 Replacing a power supply 5 Remove the power supply from the table, rackmount shelf, or wallmount bracket. 6 Proceed to “Connect the new power supply”. 171 Connect the new power supply Before you connect the power supply, read the warnings about connecting network lines in “Wiring warnings” on page 103. To connect the new power supply 1 Connect the new power supply. Refer to “Connecting the power supply” on page 100.
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Chapter 21 Replacing a main unit 173 Chapter 21 Replacing a main unit There are three types of main units available: the BCM50, the BCM50a, and the BCM50e. This chapter describes the procedure for replacing a main unit. Figure 65 shows an overview of replacing a main unit.
Chapter 21 Replacing a main unit Refer to the following sections for information on replacing the BCM50 main unit: • • • “Preparing the system for maintenance” “Removing the main unit” on page 175 “Installing the new main unit” on page 176 Preparing the system for maintenance In most cases, if the BCM50 main unit is faulty, the system will already be shut down. If this is the case, proceed to “To disconnect the cables”.
Chapter 21 Replacing a main unit 175 Warning: Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet. 9 Continue to the next step, “Removing the main unit”. Removing the main unit The method you use to remove the main unit depends on how the unit is mounted.
Chapter 21 Replacing a main unit To remove a desktop mounted main unit 1 Ensure that all of the cables are removed from the main unit. If they are not, refer to “To disconnect the cables” on page 174. 2 If there is a unit mounted to the top of the main unit, slide that unit forward until it disengages from the clips on the main unit. Lift the unit off of the top of the main unit. 3 Lift the main unit off of the table and set it on a flat, clean, static-free surface.
Chapter 21 Replacing a main unit 177 Warning: Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system. 9 Connect the Ethernet cable to the LAN port. 10 Connect the 25-pair cable to the RJ-21 telephony connector on the front of the main unit. 11 Secure the RJ-21 connector to the BCM50 main unit. If you are using a straight RJ-21 connector, use the two screws on the sides of the connector to secure it.
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Chapter 22 Replacing a media bay module 179 Chapter 22 Replacing a media bay module This chapter describes the procedure for replacing a media bay module (MBM). Figure 66 shows an overview of replacing the MBM.
Chapter 22 Replacing a media bay module To remove the MBM 1 Use Element Manager to disable the MBM you are removing. Refer to the BCM50 Administration Guide (N0016868) for more information on disabling an MBM. 2 If the expansion unit is wall-mounted, it must be removed from the wallmount bracket before removing the MBM. Refer to“To remove a wallmounted expansion unit” on page 185 for more information, then proceed to step 7.
Chapter 22 Replacing a media bay module 181 To insert the new MBM 1 Unpack the new MBM. 2 Verify that the dip switches are all in the factory default positions. Refer to“Verifying the media bay module switch settings” on page 93. 3 Install the MBM. Refer to “Installing a media bay module in an expansion unit” on page 95. 4 If the new MBM is a different type of module (for example, you replaced a DSM16 with a 4x16), use Element Manager to configure the new MBM before continuing.
Chapter 22 Replacing a media bay module N0027152 01
Chapter 23 Replacing an expansion unit 183 Chapter 23 Replacing an expansion unit This chapter describes the procedure for replacing an expansion unit. Figure 68 shows an overview of replacing an expansion unit.
Chapter 23 Replacing an expansion unit Refer to the following sections for information on replacing a expansion unit: • • • • • “Disconnecting the cables” “Removing the expansion unit” “Removing the MBM” on page 186 “Inserting the MBM in the new expansion unit” on page 186 “Installing the new expansion unit” on page 187 Disconnecting the cables Use the following procedure to disconnect the expansion unit from the other equipment.
Chapter 23 Replacing an expansion unit 185 To remove a rackmounted expansion unit 1 Ensure that all of the cables are removed from the expansion unit. If they are not, refer to “To disconnect the expansion unit cables” on page 184. 2 If there is a unit mounted to the top of the expansion unit, slide that unit forward until it disengages from the clips on the expansion unit. Lift the unit off the top of the expansion unit.
Chapter 23 Replacing an expansion unit Removing the MBM After you have removed the expansion unit, use the following procedure to remove the MBM from the expansion unit. To remove the MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Grasp the right edge of the MBM ejector lever with your thumb, index and middle fingers. Pull outward to partially eject the MBM. Pull further on the lever to eject the MBM from the expansion unit.
Chapter 23 Replacing an expansion unit 187 Installing the new expansion unit Use one of the following procedures to install the new expansion unit: • • • “Installing the BCM50 unit in an equipment rack” on page 80 “Installing the BCM50 unit on the wall” on page 84 “Installing the BCM50 unit on a desktop or shelf” on page 89 After installing the new expansion unit proceed to the procedure “To connect the cables”.
Chapter 23 Replacing an expansion unit 5 Set the basic configuration parameters. Refer to “Configuring the BCM50 system” on page 123 for more information.
Chapter 24 Replacing an internal component 189 Chapter 24 Replacing an internal component There are three components inside the main unit that you can replace: the hard disk, the fan, and the router card. Figure 70 shows an overview of replacing an internal component. Caution: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment.
Chapter 24 Replacing an internal component Refer to the following sections for information on replacing an internal component: • • • • • • • “Preparing the system for maintenance” “Removing the main unit” on page 191 “Opening the main unit case” on page 192 “Removing an internal component” on page 194 “Inserting the new component” on page 198 “Closing the main unit case” on page 201 “Installing the main unit” on page 202 Special tools Before you replace the components, ensure you have the following
Chapter 24 Replacing an internal component 191 To disconnect the cables 1 Remove the 25-pair cable from the RJ-21 telephony connector on the front of the BCM50 main unit. 2 Remove the Ethernet cable from the LAN port. 3 If the main unit is a BCM50a or BCM50e, remove the Ethernet cable or ADSL line from the WAN port and the Ethernet cables from the Router card LAN ports. 4 Remove the expansion cables or LAN cables from the Expansion ports on the BCM50 main unit.
Chapter 24 Replacing an internal component 5 Lift the main unit off of the rackmount shelf and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Opening the main unit case”. To remove a wallmounted main unit 1 Ensure that all the cables are removed from the main unit. If they are not, refer to “To disconnect the cables” on page 191. 2 Lift the main unit up until it disengages from the clips on the wallmount bracket.
Chapter 24 Replacing an internal component 3 193 Remove the three case screws (indicated by “A”) from the back of the unit. Refer to Figure 71 for the location of the screws. Figure 71 BCM50 case screws screws 4 Turn the BCM50 unit over so that the top of the unit is facing up. 5 While holding the bottom of the BCM50 case, slide the top of the case back to disengage the locking clips (see Figure 72 on page 194).
Chapter 24 Replacing an internal component Figure 72 Remove the top of the case 6 Lift the top of the case off of the BCM50 unit. 7 Continue with the next step, “Removing an internal component”. Removing an internal component Use one of the following procedures to remove the component: • • • “To remove the hard disk” on page 195 “To remove the fan” on page 196 “To remove the router card” on page 197 Warning: Protect the hardware components against damage from electrostatic discharge.
Chapter 24 Replacing an internal component 195 To remove the hard disk Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk. Shock can damage the hard disk. Do not drop or hit the hard disk drive. 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Remove the Serial ATA cable and the power cable from the hard disk by pressing the clips on the latch.
Chapter 24 Replacing an internal component Figure 74 Hard disk and bracket screws Remove these screws Remove these screws 5 Lift the hard disk off of the hard disk bracket and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Inserting the new component” on page 198. To remove the fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Ensure the main unit case is open.
Chapter 24 Replacing an internal component 197 Figure 75 Fan Fan 4 Remove the fan cable from the header. 5 Lift the fan out of the main unit and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Inserting the new component” on page 198. To remove the router card 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Ensure the main unit case is open. If it is not, refer to “Opening the main unit case” on page 192.
Chapter 24 Replacing an internal component Inserting the new component Use one of the following procedures to insert the new component: • • • “To insert the new hard disk” “To insert the new fan” on page 200 “To insert the new router card” on page 201 Caution: Use only a Nortel-approved replacement part. Contact your account representative for the current list of approved replacement parts. Warning: Protect the hardware components against damage from electrostatic discharge.
Chapter 24 Replacing an internal component 199 Figure 76 Hard disk and bracket screws Insert screws Insert screws Caution: Use only the screws that you removed from the hard disk in the procedure “To remove the hard disk” on page 195. Using other screws may damage the hard disk. 4 Set the hard disk and bracket in the main unit. 5 Press down lightly on the top of the hard disk to ensure that the hard disk bracket is seated properly. 6 Connect the power cable to the hard disk.
Chapter 24 Replacing an internal component Figure 77 Fan cable routing Fan cable clips Fan cable cutouts Caution: Ensure that you follow the same routing for the cables as before the component was removed. 9 Perform a restore or manual reprogram of the system. 10 Continue to “To close the main unit case” on page 201. To insert the new fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.
Chapter 24 Replacing an internal component 201 Note: Do not force the cable. The connector on the fan cable is designed to prevent the cable from being inserted backwards. If the cable does not insert properly, check that the raised edge on the fan cable connector faces the plastic tab on the header. 5 Insert the hard disk. Refer to “To insert the new hard disk” on page 198. 6 Continue to “To close the main unit case”.
Chapter 24 Replacing an internal component Figure 78 Replacing the top of the case 4 Turn the main unit over so you can access the screws holes on the bottom of the unit. 5 Insert the three case screws in the back of the unit and tighten them. Refer to Figure 71 on page 193 for the location of the screws. Caution: Use only the screws that you removed from the unit in the procedure “Opening the main unit case” on page 192. Do not use any other screws.
Chapter 24 Replacing an internal component 203 To connect the cables 1 Rotate the power supply retention clip so that the power supply jack is clear. 2 Connect the power supply cord to the main unit. 3 Rotate the power supply retention clip to lock the power supply cord in place. 4 If the system has a UPS, connect the USB cable to the USB port on the main unit. 5 If the system uses the external Music Source port, connect the music source cable to the Music Source port on the main unit.
Chapter 24 Replacing an internal component 4 If you replaced the hard disk, use Element Manager to restore the programming from the recent backup. If there is not a recent backup, continue with the next step. 5 Set the basic configuration parameters. Refer to “Configuring the BCM50 system” on page 123 for more information. Warning: When you restart the system, all digital telephony, IP clients/voice mail, and VoIP ports are not available until the system services restart.
Appendix A RJ-21 telephony connector wiring chart 205 Appendix A RJ-21 telephony connector wiring chart You can connect 4 analog telephone lines, 4 analog telephony devices, and 12 digital telephones to the RJ-21 telephony connector. Figure 79 shows the RJ-21 telephony connector on a BCM50. Figure 79 RJ-21 telephony connector on a BCM50 Main Unit RJ-21 telephony connector pin out RJ-21 telephony connector Table 34 lists the wiring details for the RJ-21 telephony connector.
Appendix A RJ-21 telephony connector wiring chart Table 34 RJ-21 telephony connector wiring (Sheet 2 of 2) Device 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin Connection Wire color 34 No connection Red-Brown 9 No connection Brown-Red 35 Tip Red-Slate 10 Ring Slate-Red 36 Tip Black-Blue 11 Ring Blue-Black 37 Tip Black-Orange 12 Ring Orange-Black 38 Tip Black-Green 13 Ring Green-Black 39 Tip Black-Brown 14 Ring Brown-Black 40 Tip Black-S
Appendix B LAN ports wiring chart 207 Appendix B LAN ports wiring chart All BCM50 units have LAN ports as follows: • • • • The BCM50 has three LAN ports. The BCM50a has six LAN ports. The BCM50e has six LAN ports. The expansion unit has one LAN port. Figure 80 shows the LAN ports on the BCM50 units.
Appendix B LAN ports wiring chart Table 35 lists the wiring details for the LAN ports.
Appendix C WAN ports wiring chart 209 Appendix C WAN ports wiring chart Two BCM50 main units, the BCM50a and the BCM50e, have a Router card. On the BCM50a, the WAN port is an RJ-11 port. On BCM50e, the WAN port is an RJ-45 port. Figure 81 shows the WAN ports for the BCM50a and BCM50e. Figure 81 BCM50 WAN ports BCM50a WAN port LAN ports RJ-11 pin out BCM50e WAN port LAN ports RJ-45 pin out Table 36 and Table 37 on page 210 list the wiring details for the WAN ports.
Appendix C WAN ports wiring chart Table 37 RJ-45 WAN port wiring Pin Signal 1 + Receive Data (Rx+) 2 – Receive Data (Rx–) 3 + Transmit Data (Tx+) 4 No connection 5 No connection 6 – Transmit Data (Tx–) 7 No connection 8 No connection N0027152 01
Appendix D Expansion ports wiring chart 211 Appendix D Expansion ports wiring chart Two of the four RJ-45 connectors on the BCM50, the BCM50a, and the BCM50e are designated as Expansion ports (see Figure 82). These ports are used to connect to a expansion unit or to connect network devices to the LAN.
Appendix D Expansion ports wiring chart Table 38 Expansion port wiring (Sheet 2 of 2) Pin Signal 7 – FS256 Receive Data 8 + FS256 Receive Data N0027152 01
Appendix E DTM wiring chart 213 Appendix E DTM wiring chart The digital telephone line is connected to the Digital Trunk Module (DTM) through the RJ-48c jack on the front of the media bay module (MBM) (see Figure 83). Figure 83 DTM RJ-48C port DTM 12345678 Bantam jack RJ-48C pin out RJ-48C jack Table 39 and Table 40 list the wiring details for the RJ-48C port.
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Appendix F BRIM wiring chart 215 Appendix F BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 84). You can connect up to four BRI ISDN lines to the BRIM. Figure 84, Table 41, and Table 42 on page 216 apply to S-Loop and T-Loop connections. S-Loop are used to connect S-Loop devices such as video phones, terminal adapters, and Grp 3 Fax machines. The T-Loops are used to connect to the CO/PSTN.
Appendix F BRIM wiring chart Table 42 BRIM line numbering Port number Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 1 065 – 066 095 – 096 2 067 – 068 097 – 098 3 069 – 070 099 – 100 4 071 – 072 101 – 102 N0027152 01
Appendix G GATM wiring chart 217 Appendix G GATM wiring chart Analog telephone lines are connected to the GATM4 or GATM8 through the RJ-21 connector on the front of the media bay module (MBM) (see Figure 85). Figure 85 GATM RJ-21 connector GATM RJ-21 connector RJ-21 pin out Table 43 lists the wiring details for the RJ-21 connector on the GATM4. Table 43 GATM4 RJ-21 connector wiring (Sheet 1 of 2) Line 1 2 — — 3 4 — . . .
Appendix G GATM wiring chart Table 43 GATM4 RJ-21 connector wiring (Sheet 2 of 2) Line Aux Pin Connection Wire color 50 Tip Violet-Slate 25 Ring Slate-Violet Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 — — Note: The AUX port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate it is in use. If you try to seize the line using the phone the display shows “in use”.
Appendix G GATM wiring chart 219 Table 44 GATM8 RJ-21 connector wiring (Sheet 2 of 2) Line — . . . — Aux (see Note) Pin Connection 40 No connection Black-Slate 15 No connection Slate-Black . . . . . . Wire color . . . 49 No connection Violet-Brown 24 No connection Brown-Violet 50 Tip Violet-Slate 25 Ring Slate-Violet Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 — — . . . . . . — — — — Note: The AUX port supports full data speeds.
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Appendix H 4x16 wiring charts 221 Appendix H 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module (MBM). The analog telephones lines are connected to the 4x16 through the RJ-11 jacks (labeled 1 to 4) on the front of the MBM. Do not connect analog telephone lines to the auxiliary jack on the front of the media bay module. These jacks are intended for analog telephones designated as emergency telephones. See Figure 86.
Appendix H 4x16 wiring charts Table 46 4x16 default line numbering Port number Default line number on Expansion port 1 Default line number on Expansion port 2 1 065 095 2 066 096 3 067 097 4 068 098 Table 47 lists the wiring details for the RJ-21 connector on the 4x16.
Appendix H 4x16 wiring charts 223 Table 47 4x16 RJ-21 connector wiring (Sheet 2 of 2) Set 14 15 16 — . . . — Pin Connection Wire color 39 Tip Black-Brown 14 Ring Brown-Black 40 Tip Black-Slate 15 Ring Slate-Black 41 Tip Yellow-Blue 16 Ring Blue-Yellow 42 No connection Yellow-Orange 17 No connection Orange-Yellow . . . . . . . . .
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Appendix I DSM16 and DSM32 wiring charts 225 Appendix I DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Telephones, are connected to the Digital Station Module (DSM16 or DSM32) through the RJ-21 connectors on the front of the media bay module. The DSM16 has a single RJ-21 connector and the DSM32 has two RJ-21 connectors (see Figure 87).
Appendix I DSM16 and DSM32 wiring charts Table 48 DSM16 and DSM32 RJ-21 connector wiring (Sheet 2 of 2) Default DN on Expansion port 1 Default DN on Expansion port 2 Set 5 6 7 8 9 10 11 12 13 14 15 16 — . . .
Appendix J ASM8, ASM8+, and GASM wiring chart 227 Appendix J ASM8, ASM8+, and GASM wiring chart Analog telephony devices, such as single line telephones, modems and Fax machines, are connected to the Analog Station Module (ASM) through the RJ-21 connector on the front of the media bay module (see Figure 88). Figure 88 ASM RJ-21 connector GASM RJ-21 pin out RJ-21 connector Table 49 lists the wiring details for the RJ-21 connector on the ASM.
Appendix J ASM8, ASM8+, and GASM wiring chart Table 49 ASM RJ-21 connector wiring (Sheet 2 of 2) Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port 2 . . . . . . . . . . . . . . . . . .
Appendix K System region attributes This section describes some of the differences in the system defaults. These defaults are set based on the region or telephony or CallPilot template that you select in the Quick Start wizard when the system is first configured. Each region is designed using a set of system defaults that provide specific functionality for the geographical area in which the system is deployed.
Appendix K System region attributes Regional language default values Table 50 lists the languages available for each region and the order in which the languages are set as default. Table 50 Default languages by region Region • Australia • • • • • CALA • Canada • Caribbean Hong Kong • Language priority United Kingdom 1. UK English North America PRC 1. NA English 2. NA French 3. NA Spanish Denmark 1. Danish 2. Norwegian 3. Swedish 4. NA English • Germany 1. German 2.
Appendix K System region attributes 231 Regional caller ID display formats The Caller ID function is supported on telephones that provide a display window. Caller ID format can consist of the name and number of the calling party. For further information on compatible telephones and auxiliary equipment, refer to “Installing telephones and peripherals” on page 113.
Appendix K System region attributes Table 53 Media bay module availability by region (Sheet 2 of 2) Region DSM 16+/ DSM 32+ ASM8/ ASM8+/ GASM Hong Kong 9 9 Italy 9 North America 9 Norway 4x16 BRI DTM GATM 9 9 9 9 9 9 9 9 9 PRC 9 9 9 Spain 9 9 9 Sweden 9 9 9 Switzerland 9 9 9 United Kingdom 9 9 9 9 9 9 9 9 9 Note: The ASM8 is available in North America only. Regional PRI line protocol support Table 54 shows the PRI line protocol support by region.
Appendix K System region attributes 233 Table 54 PRI line protocol supported, by region (Sheet 2 of 2) Region BRI T side BRI S side PRI T1 PRC • Spain Sweden Switzerland ETSI QSIG 300 • 239, ISDN ETSI 300 403 ISDN ETSI 300 • 102 • • • • DASS2 DPNSS SL-1 ETSI QSIG 300 239 ISDN ETSI 300 403 • • • • • Denmark Germany Global Holland Norway • Italy • ISDN ETSI 300 • 102 ETSI QSIG 300 239 ISDN ETSI 300 • 102 • • • • DASS2 DPNSS SL-1 ETSI QSIG 300 239 ISDN ETSI 300 102 • United Kingdom • ETSI
Appendix K System region attributes Table 56 ISDN services by Protocol Protocol Region Available ISDN services • NI • Caribbean • North America • • • Basic Call DID Name display • • Number display ONN blocking • ETSI Euro • • • • • • • Australia CALA Denmark Germany Global Holland Hong Kong • • • • • • • Italy Norway PRC Spain Sweden Switzerland United Kingdom • • • Basic Call DDI sub addressing (on S-loop) ETSI Call Diversion (partial rerouting) • AOC-E (specific changes for Hol
Appendix K System region attributes 235 System defaults Table 58 compares the system defaults for the North American, Global and UK regions. In addition, the following functionality applies: • • • Regions for Denmark, Holland and Sweden are the same as the Global region except for the default to local languages and local tones and cadences. The Region for the Caribbean is the same as the North American region except that it supports the M7000 telephone.
Appendix K System region attributes Table 58 Region defaults (Sheet 2 of 2) Functionality Attribute DRT Delay North American Global United Kingdom Number of rings 4 ring cycles 4 ring cycles 2 ring cycles Number of rings 4 ring cycles 4 ring cycles 4 ring cycles Handsfree auto auto auto Pickup Group none none none Held Line Remind Delay off off off Allow Redirect disabled disabled disabled Transfer Callback Number of rings 4 ring cycles 4 ring cycles 4 ring cycles ON
Appendix K System region attributes 237 Digital trunk types Table 60 provides a description of the types of digital trunk types. Note that some of these line types are available only when specific regions are chosen. Table 60 Digital trunk types and descriptions (Sheet 1 of 2) Digital trunk types Description T1/E1 Digital line that carries data on 24 channels at 1.544 Mbps (North American); 30 channels at 2,048 Mbps (Europe) Loop, E&M, DID and ground start lines are also versions of T1 lines.
Appendix K System region attributes Table 60 Digital trunk types and descriptions (Sheet 2 of 2) Digital trunk types DPNSS Description A digital private network signaling system which allows phone systems from different manufacturers to be tied together over E1 lines, offering significant enhancements to BCM50 networking capabilities. DPNSS makes it easier to support centralized network functionality within private networks, for operators and attendants dealing with large numbers of calls.
Appendix K System region attributes 239 Table 62 lists the feature default settings that differ among the CallPilot regions.
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Index Numerics 4x16 combination module, station component 43 default DNs 222 default line numbers 222 hardware description 43 wiring chart 221 7208 (North America only) 55 7316 7406, compatible handset 56 7316E plus KIM 55 7406 telephone overview 56 A audio conference unit overview 56 auxiliary ringer wiring 206 B BCM50 4x16 43 ASM (analog station module) 44 configuring 123 DSM 16 and DSM 32 (digital station module) 43 DTM (digital trunk module) 41 field replaceable units 53 installation prerequisit
Index wiring chart 213 copyright 2 copyright, music source 20 E cordless 7406 56 E1, DTM modules 41 D data devices, using ATA 2 118 electrical requirements 75 Element Manager basic parameters 133 dedicated cable 57 emergency telephone installing 114 DHCP BCM50 main unit 67 environment standards and specifications 22 DHCP server BCM50a, BCM50e 68 configuration 67 environmental requirements 75 data transmission requirements, ATA2 118 dialing plan profile defaults 236 digital lines, 4x16 42
Index I Industry Canada registration 21 initial installation 149 insertion loss 121 insertion loss measurement 120 install ATA2 113 CAP 114 emergency telephone 114 on table or shelf 89 installing telephones and peripherals 113 international components 55 IP Phone 2001 installing 115 IP Phone 2002 installing 115 IP Phone 2004 installing 115 IP Softphone 2050 installing 115 IP telephone install chart 115 overview 56 ISDN line services, by region 233 J jack external paging 52 page relay 52 K KIM 7316E 55 L
Index availability by regions 231 memory button 7000 55 7100 55 7208 55 7316 55 7316E 55 music on hold copyright 20 music source permission 20 wiring on telephony connector 206 regions caller ID 231 CallPilot 238 companding law 231 ISDN line services support 233 languages 230 line protocol 232 modules 231 system defaults 235 voice mail feature defaults 239 regulatory information 2 related publications 29 N relay jack external paging 52 network equipment registration 21 repair authorization 21 ne
Index DSM 16 and DSM 32 43 W station modules overview 42 WAN media services card 53 Switches, setting MBM 93 WAN cabling 153 Symbols 28 system defaults, by region 235 WAN port wiring chart 209 T wire color 205, 217, 218, 222, 225, 227 T1 DTM module 41 network interface card 53 telephones 7000 55 7100 55 7208 55 7316 55 7316E 55 7406 56 ATA2 113 audio conference unit (ACU) 56 CAP 114 emergency 114 IP telephone 56, 115 telephony components 54 245 wiring chart 4x16 221 ASM 227 BRIM 215 DSM16 225 D
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