Initial Setup Guide BSGX4e Business Gateway NN47928-311 Software Release 2.1.
BSGX4e 1.2 Business Services Gateway Document Status: Standard Document Version: 01.01 Document Number: NN47928-311 Date: July 2008 Copyright © 2008 Nortel Networks, All Rights Reserved The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.
CONTENTS List of figures 5 List of tables 6 1 Introduction and preparation 7 Hardware notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preliminary Information. . . . . . . . .
List of figures LIST OF FIGURES Figure 1 BSGX4e internet-side connection diagram . . . . . . . . . . . . . . . . . . . 10 Figure 2 BSGX4e Local Network Connection Diagram . . . . . . . . . . . . . . . . . 11 Figure 3 Configuration Page Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIST OF TABLES Table 1 BSGX4e Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Table 2 Preliminary Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 3 Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware notice 1 Introduction and preparation 1 INTRODUCTION AND PREPARATION Hardware notice WARNING: Before working on this equipment, be aware of good safety practices and the hazards involved with electrical circuits. WARNING: To reduce risk of injury, fire hazard, and electric shock, do not install the unit near a damp location. CAUTION: Do not connect the PHONE port to the central office line.
1 Introduction and preparation Introduction The 210 model has an Asymmetric Digital Subscriber Line (ADSL) interface for connecting to the Digital Subscriber Line Access Multiplexer (DSLAM) of a service provider, which is a central office switch for DSL service. This model has a DSL modem built in to the WAN connector. The BSGX4e has a T1/E1 interface for connecting to a T1/E1 link of a service provider.
Getting started 1 Introduction and preparation Getting started At this point, you are ready to make the initial cabling connections and then begin the configuration process. The Quick Start Guide and the Installation Guide contain a lot of technical information, but they are intended primarily for technicians. This document provides summarized installation information specifically for a home or small office, self-install user.
1 Introduction and preparation Getting started BSGX4e internet-side connection diagram Figure 1 Public Telephone Network Internet Service Provider DSL Modem Connections DSL Filter Phone Wall Jack DSL Modem Emergency Public Network Connection Cable Modem Connections Internet-Side Cables and Wiring BSGX4e Port Connection LINE Phone Wall Jack WAN DSL/Cable Modem (or other Internet Connection) Public Telephone Network Internet Service Provider Cable Wall Jack Phone Wall Jack Cable Modem Em
Getting started Figure 2 1 Introduction and preparation BSGX4e Local Network Connection Diagram IP Phones, Computers, and Switch Swit ch Analog Fax or Phone The Phone port accommodates one phone number, which is intended for a fax machine or a public network (non-IP) phone. Connect a single device to AND / OR any port 1 – 4. Connect multiple devices to a switch, then connect the switch to a port 1 - 4. Use this connection for the Initial Setup Wizard.
1 Introduction and preparation Table 2 Terminology Preliminary Configuration Data Wizard Page Page Field Description Time and Date SNTP IP/FQDN Simple Network Time Protocol is a server on the Internet that provides a time signal to your BSGX4e. Does your service provider offer an SNTP service? If not, you can set the time manually. Time and Date GMT Offset If you use an SNTP server, you must tell it how many hours you are away from Greenwich Mean Time. In the U.S.
Terminology 1 Introduction and preparation IP Address (self IP) The network (IP) address of any device connected to a local network or the Internet. The format is 148.174.89.25. Each of the four numbers in the address has a range of 0-255. See the IP listing in Acronyms and Abbreviations. Subnet Mask This mask helps Internet traffic route through networks and subnetworks, and defines the range of addresses that can be used when creating a subnetwork.
1 Introduction and preparation How to get help SIP – Session Initiation Protocol is the most popular protocol used with VoIP. The phones you use with the BSGX4e are likely marked as “SIP phones.” VoIP – Voice over Internet Protocol is a digital telephone service that uses the public Internet instead of the traditional analog telephone network. WAN – A Wide Area Network is a technical term for the network of servers and other devices on the Internet with which you will connect.
How to get help 1 Introduction and preparation Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.
Browser requirements 2 Connecting to BSGX4e 2 CONNECTING TO BSGX4E This section explains how to connect your PC to the BSGX4e, log in, and start the Initial Setup Wizard. This section also describes the navigation features of the wizard and an overview of the configuration process. At this point you have: acquired all the cables you need, as shown in Table 1 on page 9 gathered the configuration data cited in Table 2 on page 12. Note: The next procedure includes connecting your PC to the BSGX4e.
2 Connecting to BSGX4e Initial connections The STATUS LED on the front panel is off and then red during the start-up process. When the LED is steady green, the unit is ready for operation. Step 2 Connect the Internet cable. The Internet cable for the BSGX4e is an Ethernet cable from your DSL or cable modem. Connection to other Internet outlets is possible, but these modems are the most common source. Connect the Ethernet cable to the BSGX4e WAN port on the back panel.
Wizard navigation and features 2 Connecting to BSGX4e a. Enter the default login names: User name: admin Password: PlsChgMe! b. Select the Setup Wizard check box. c. Click Login. The Welcome page of the wizard appears. After reading the Welcome page, click Next to begin the configuration process. Wizard navigation and features The various configuration pages of the wizard contain the following features to help you fill in the data fields on each page. See Figure 3.
2 Connecting to BSGX4e Figure 3 Configuration overview Configuration Page Features Default Button Fields with Default Values Navigation Mouse-Over Help Navigation Configuration overview Before you begin the actual configuration of the BSGX4e, you may find an overview of the process beneficial. After the Welcome page, the Initial Setup Wizard consists of the following pages: 1.
Configuration overview 2 Connecting to BSGX4e 7. Voice over IP Setup page (page 28) Configure the VoIP feature in accordance with the technical requirements of your VoIP service provider. 8. Finishing up page (page 28) Completion message and reminder to save the configuration created by the wizard.
Configuration process 3 Wizard pages 3 WIZARD PAGES This section provides an overview of the configuration process, then walks you through the process of filling in the fields on each page of the wizard. We conclude with a short process on how to save a configuration file. The wizard pages contain fields into which you enter data. But, much of that data is technical in nature and the purpose of this section is to explain those technical details.
3 Wizard pages Configuration process Step 2 System Information Setup page z The Unit Name appears on the button bar of the Web UI, near the corporate logo on the top-left. Change the default name as desired. z United States (US) and Canada (CA) are the two choices for the Country field in the current models. The country selection defines some of the telephone standards that the BSGX4e uses.
Configuration process 3 Wizard pages Step 4 WAN Interface Setup page WAN (Wide Area Network) is your Internet connection. Your choices to define this connection are: DHCP Client – Your service provider assigns a dynamic (temporary) IP address. This is the most common interface type. Static IP – You have purchased a static (permanent) IP address. PPPoE – This is a protocol that establishes a direct connection to your service provider (rather than routing an IP address). This is common with DSL.
3 Wizard pages Configuration process Step 5 LAN Interface Setup page LAN (Local Area Network) is the collection of phones, PCs, and other equipment that you connect to the BSGX4e ports 1–4. These are referred to as “LAN devices.” z LAN Interface This is the address of the switch that drives ports 1–4. When a LAN device sends data to the BSGX4e, it is sending to this address. The default IP address and mask are automatically filled in.
Configuration process 3 Wizard pages Step 6 Quality of Service Setup page Background QoS is a system that reserves some amount of bandwidth for critical functions at times when your Internet connection is at maximum capacity. Placing a function under QoS management means it has protected and uninterrupted service. Functions not under QoS management may experience delays and interruptions during times of data traffic congestion.
3 Wizard pages Configuration process NOTE: The numbers in the previous table are bps (bits per second). You may have seen large numbers abbreviated as Kbps (1,000 bps) or Mbps (1,000,000 bps). The BSGX4e likely requires a change of values, given that this model is commonly used with DSL and cable modems. Bandwidth for DSL and cable can vary widely with various location and network factors. And, service providers may offer different bandwidth rates for different prices.
Configuration process z 3 Wizard pages QoS Groups The Voice QoS group protects the data packets traveling to and from your VoIP phones. The Control QoS group protects PPP and ARP signals that are needed to maintain an Internet connection. The default value for the Control group is 64,000 bps. Do not change this value.
3 Wizard pages Configuration process preventing access by non-protected functions. Only when your Internet WAN link is at maximum capacity, and you have many simultaneous calls in progress are your non-protected functions interrupted. The drawback to using the maximum value for Voice Bandwidth is if you want to add another QoS group in the future to protect other traffic. You would have to lower the Voice group bandwidth to accommodate the new group.
Backup configuration file 3 Wizard pages Note: You have now completed the configuration process. However, before you disconnect the PC you used for this task, read Backup configuration file (page 29). Configuration is complete Now that you have completed the basic configuration process you can proceed to connecting your LAN devices to the BSGX4e LAN ports. See Figure 2 (page 11) and Table 1 (page 9) for reference.
3 Wizard pages Backup configuration file Step 2 On the menu in the left pane of the window, click Configuration. In the display in the right pane, click the Save/Restore tab. Step 3 Under the Download configuration heading, click Download. Click Save in the window that opens. This opens the standard Save As dialog box where you choose a storage location on your PC.
Index INDEX Numerics 911 call 9 A analog phone 28 B backup 29 backup phone service 9 browser requirements 16 BSGX4e cables 9 connecting to 16 initial connections 16 navigation 18 initial connections 16 Initial Setup Wizard defined 7 opening 16 overview 19 preliminary info 11 Internet connection 12 IP address defined 13 LAN 24 WAN 23 L cables 9 codec 27 configuration backup 29 configuration data 11 configuration overview 19 configuration, modify 29 LAN defined 13 setup 24 LAN devices 24 LED internet c
Index bandwidth 25 defined 8 Groups 25 setup 25 R T Terminology 12 U restore configuration 29 Unified Communications 8 User Agent 28 S V SIP defined 14 phones 14 server 28 SNTP server 12 standard Internet connection parameters 12 static address, initial connection 16 static IP address 23 Subnet Mask 13 video 28 VoIP defined 14 QoS 8 server 28 NN47928-311 W WAN setup 23 WAN, defined 14 Web UI (User Interface) 7, 29 32
