555-7101-226 555-7101-226 CallPilot Installation and Configuration Part 2: 703t Server Hardware Installation Product release 2.02 Standard 1.
P0603578
CallPilot Installation and Configuration Part 2: 703t Server Hardware Installation Publication number: Product release: Document release: Date: 555-7101-226 2.02 Standard 1.01 November 2005 Copyright © 2003 Nortel Networks. All Rights Reserved. Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.
*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks. 3COM is a trademark of 3Com Corporation. ACCENT is a trademark of Accent Software International Ltd. ADOBE is a trademark of Adobe Systems Incorporated.
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Publication history 6 Standard 1.
November 2005 Publication history Publication history November 2005 Standard 1.01 of the CallPilot Installation and Configuration, Part 2: 703t Server Hardware Installation is issued for general release. October 2003 Standard 1.0 of the CallPilot Installation and Configuration, Part 2: 703t Server Hardware Installation is issued for general release.
Publication history 8 Standard 1.
Contents 1 703t server description Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IRQ mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported peripheral devices . . . . . . . . . . . . .
Contents 10 Standard 1.
Chapter 1 703t server description In this chapter Server features 12 Slot assignments 19 IRQ mapping table 21 Network connectivity 23 Supported peripheral devices 28 Part 2: 703t Server Hardware Installation 11
703t server description Standard 1.01 Server features Introduction This section provides a general overview of the 703t server. Server dimensions Height chassis only: 42 cm (16.75 in.) with chassis feet: 44 cm (17.5 in.) Width chassis only: 21.5 cm (8.6 in.) with chassis feet: 32 cm (12.7 in.) Depth (distance from front to back) Clearance 65 cm (26 in.) front: 25 cm (10 in.) rear: 12.5 cm (5 in.) side: 7.5 cm (3 in.) Note: Additional side clearance is required for service.
November 2005 703t server description Front panel features The following diagram shows the 703t server’s front panel features: Reset button Network LEDs Sleep mode button (not used) Power button Status LEDs USB connector (not used) Floppy disk eject button CD-ROM drive CD drawer eject button Tape drive Air flow slots Floppy disk drive Hard drive bays Chassis intrusion detection switch (not used) Air flow slot G101759 Part 2: 703t Server Hardware Installation 13
703t server description Standard 1.01 The table below describes the parts that are identified in the preceding diagram: Part Function Reset button Triggers a hardware (cold) reset. Do not use this button to perform a server restart. Restart the server as described in “Restarting the server” in CallPilot Installation and Configuration Part 1: Installation and Maintenance Overview (555-7101-210).
November 2005 703t server description Part Function IDE CD-ROM drive (5.25 in.) Enables you to use the CallPilot software and documentation CD-ROMs. CD drive eject button Opens the CD-ROM drawer. Push the button again to close the drawer. Backup tape drive Allows backup of hard drive data. Hard drive 1 10,000 rpm hard drive Hard drive 2 10,000 rpm hard drive Drive bay Vacant Drive bay Vacant Drive bay Vacant Air flow slot Must remain empty for proper system cooling.
703t server description Standard 1.01 Rear panel diagram The following diagram shows the 703t server’s rear panel features: Power connector PS/2 mouse connector USB connectors (not used) PS/2 keyboard connector Serial port (COM1) Parallel port Monitor connector 10/100/1000Base-T CLAN Ethernet connector (NIC2 1 GB) 10/100Base-T ELAN Ethernet connector (NIC1 10/100 MB) PCI slots Serial port (COM2) (not installed) 6 5 4 3 2 1 G101760 Note: For more information, see “Slot assignments” on page 19.
November 2005 703t server description The table below describes the parts that are identified in the preceding diagram: Part Color AC power supply connector (450 W non hot-swap power supply) Not applicable USB connectors Not applicable PS/2 keyboard connector Purple PS/2 mouse connector Green COM1 serial port connector (9-pin) Teal Parallel port connector (25-pin) Pink Monitor connector (15-pin) Blue 10/100/1000Base-T CLAN network connector for Customer LAN connection (NIC2 1 GB) Not appl
703t server description Standard 1.01 Environmental specifications Environmental condition Specification Operating temperature 10°C to 35°C (50°F to 95°F) Maximum rate of change must not exceed 10°C (50°F) per hour. 18 Non-operating (storage) temperature -40°C to 70°C (-40°F to 158°F) Non-operating humidity 95%, non-condensing at 30°C (86°F) Altitude 1829 m (6000 ft) Electrostatic discharge 15 kV or more Acoustic noise 50 dBA in a typical office ambient temperature (18°C to 25°C [64.
November 2005 703t server description Slot assignments Introduction The slot assignment tables show the physical location of boards inside the server, relative to other boards the order in which boards are installed (for example, board #1, 2, 3, and so on) how the boards are represented in CallPilot Manager applications (that is, on the Maintenance Administration page) the maximum capacity for each switch connectivity Note: Your server may vary depending on what was ordered from Nortel Net
703t server description Standard 1.01 Slot definition and numbering In the following table, the term “slot” refers to the available slot openings in the chassis, not the PCI connectors inside the server. The slots are numbered from the bottom of the server to the top. Slot 1 is the bottom slot in the chassis when the chassis is standing upright.
November 2005 703t server description IRQ mapping table The following table lists the assignments for each Interrupt Request (IRQ). You do not need this information for installation, but it may be useful for troubleshooting.
703t server description 22 Standard 1.
November 2005 703t server description Network connectivity Introduction This section describes how the 703t server can be integrated into your network. The integration depends on the type of switch you are using. Refer to: “Sample network setup: Meridian 1” on page 24 “Sample network setup: Succession 1000” on page 25 ATTENTION To secure the CallPilot server from unauthorized access, ensure that the CallPilot network is inside your organization’s firewall.
703t server description Standard 1.01 Sample network setup: Meridian 1 The Meridian 1 switch can be one of the following: Option 11C or Option 11C Mini using fiber connections Option 51C Option 61C Options 81 and 81C The following diagram shows a CallPilot 703t server network setup with a Meridian 1 switch.
November 2005 703t server description Sample network setup: Succession 1000 The following diagram shows a CallPilot 703t server network setup with a Succession 1000 system: Web-enabled CallPilot administrative PC i2004 Internet phonesets Desktop client PC Telephony LAN/Customer LAN (10/100/1000Base-T) Succession 1000 Internet Telephony Media Gateway Expansion Gateway Line Card Modem CallPilot server CE-MUX Internet Telephony Gateway Line Card Succession 1000 Call Server Router or Ethernet switch (
703t server description Standard 1.01 In the previous diagram, the telephony LAN (TLAN) provides IP connectivity between the Succession 1000 system and the i2004 Internet phonesets. The connection between the Call Server and Media Gateway can be point-to-point, or it can be through the LAN, if the system is installed in a distributed data network.
November 2005 703t server description Network requirements Appropriate networking equipment must be available for both the CLAN and ELAN. The CLAN and ELAN must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel Networks recommends that you consult a network specialist.
703t server description Standard 1.01 Supported peripheral devices Introduction This section identifies external devices that are supported by the 703t server. The following table describes the supported peripheral devices: Device Description Modem A 56 Kbps external modem (NTRH9078 in North America only) provides remote access to the 703t server. The modem connects to the RS-232 COM1 connector on the rear of the server.
November 2005 Device Monitor, keyboard, and mouse 703t server description Description 15-in. monitor: NTRH9011 Since the monitor is an external device, it requires its own AC power source referenced to the same ground as the 703t server and the switch to which it is connected.
703t server description 30 Standard 1.
Chapter 2 Preinstallation requirements In this chapter Installation overview 32 Unpacking the 703t server 35 Removing the side cover 37 Inspecting the server interior 40 Replacing the side cover 42 Installing the chassis feet 44 Part 2: 703t Server Hardware Installation 31
Preinstallation requirements Standard 1.01 Installation overview Introduction This section provides an overview of the steps required to install the 703t server and peripheral devices. For detailed instructions, see Chapter 3, “Installing the server and connecting the peripheral devices.
November 2005 Preinstallation requirements Step Description Check 4 Replace the server cover. ❒ 5 Place the 703t server in the chosen location (see page 48). ❒ 6 Set the DIP switches on the modem (see page 51). ❒ 7 Connect the 703t server and devices as follows: Connect the monitor, keyboard, and mouse (see page 53). ❒ Connect the modem (see page 55). ❒ Connect the 703t server to the ELAN hub (see page 57).
Preinstallation requirements Standard 1.01 Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. DANGER Risk of electric shock . Warns you of an immediate electrical hazard, which, if not avoided, will result in shock, serious injury, or death. WARNING Risk of personal injury . Warns you of a situation in which you can be injured if instructions are not followed exactly as stated. CAUTION Risk of data loss or equipment damage .
November 2005 Preinstallation requirements Unpacking the 703t server Introduction Follow this procedure to unpack the server and peripherals. WARNING Risk of personal injury . The 703t CallPilot server weighs approximately 22 kg (46 lb) as shipped from manufacturing. If necessary, and to prevent personal injury, ask someone to help you unpack and position the server.
Preinstallation requirements Standard 1.01 5 Save all packing materials and cartons in case you must return any equipment to the carrier. What’s next? Remove the server cover so that you can inspect the interior of the server. See “Removing the side cover” on page 37.
November 2005 Preinstallation requirements Removing the side cover Introduction This section describes how to remove the server’s side cover so that you can work with the interior components. The side cover is on the server’s left side when the front of the server is facing you. To remove the side panel WARNING Risk of personal injury . Be careful when you handle the sharp edges of the side panel and chassis to prevent personal injury. CAUTION Risk of equipment damage .
Preinstallation requirements Standard 1.01 The following diagram shows how to remove the side panel. See the instructions for removal below. 1 2 3 G101761 1 Place the server on its side on your working surface. 2 Turn the two thumbscrews on the back of the server counter-clockwise to loosen them. Note: The thumbscrews are not removable. Note: If a removable screw is present, remove it. This screw secures the cover to the server during shipping.
November 2005 Preinstallation requirements 4 Use one hand to pull the top edge of the cover away from the server to disengage the top row of tabs on the cover from the notches in the chassis. 5 Use both hands to lift the cover upward to disengage the bottom row of tabs from the notches in the chassis. 6 Set the cover aside. 7 Continue with “Inspecting the server interior” on page 40.
Preinstallation requirements Standard 1.01 Inspecting the server interior Introduction Before you install the server, you should perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. CAUTION Risk of equipment damage . When working with interior components, use an ESD wrist strap to protect static-sensitive components. To inspect the server interior 1 Ensure that all the cards are fully seated on the baseboard.
November 2005 Preinstallation requirements IF THEN you are satisfied that the 703t server has arrived at your site undamaged replace the server cover. Part 2: 703t Server Hardware Installation For instructions, see “Replacing the side cover” on page 42.
Preinstallation requirements Standard 1.01 Replacing the side cover Introduction When you are satisfied that the server was not damaged during shipment, reinstall the side cover. To replace the side cover CAUTION Risk of equipment damage . Ensure that there are no tools or loose parts inside the server chassis before replacing the side cover. 1 Align the right edge of the server’s side cover with the inside ledge at the front of the server.
November 2005 Preinstallation requirements The following diagram shows how to: 1) align the tabs, 2) engage the cover and 3) tighten the thumbscrews. Top and bottom tabs on cover Top and bottom slots in chassis 1 2 3 G101762 What’s next? If you want to install the chassis feet on the bottom of the server, continue with “Installing the chassis feet” on page 44. Otherwise, continue with the hardware installation. For more information, see “Installation checklist” on page 32.
Preinstallation requirements Standard 1.01 Installing the chassis feet Introduction You can install feet on the bottom of the server. The feet stabilize the server and will help prevent the server from accidentally falling over on its side.
November 2005 Preinstallation requirements 1 Ensure that the server is laying on its side, supported to give the server bottom four to five inches clearance above the work surface. 2 Attach the feet as shown in the preceding diagram. Use four screws to attach each foot to the chassis. The holes in the feet line up with only one set of holes in the chassis, as follows: front foot: The middle hole is towards the front of the chassis. back foot: The middle hole is towards the back of the chassis.
Preinstallation requirements 46 Standard 1.
Chapter 3 Installing the server and connecting the peripheral devices In this chapter Installing the server 48 Preparing the modem 49 Connecting peripherals to the server 53 Connecting the server to the ELAN 57 Connecting the server to the CLAN (optional) 59 Installing the Nortel Networks software feature key adapter 60 Connecting the server to power 62 Part 2: 703t Server Hardware Installation 47
Installing the server and connecting the peripheral devices Standard 1.01 Installing the server Introduction Before you install the 703t server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in CallPilot Installation and Configuration Part 1: Installation and Maintenance Overview (555-7101-210). To install the server 1 Place the 703t server in its chosen location.
November 2005 Installing the server and connecting the peripheral devices Preparing the modem Introduction You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel Networks technical support to connect to your CallPilot server for troubleshooting purposes. Nortel Networks connects to your server only when you request technical assistance.
Installing the server and connecting the peripheral devices Standard 1.
November 2005 Installing the server and connecting the peripheral devices To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switches as described in the “Change to” column of the following table: Note: ON is down. OFF is up. DIP switch Default setting Change to Function 1 OFF OFF Data Terminal Ready (DTR) override 2 3 4 5 OFF ON OFF ON OFF ON OFF ON OFF: Normal DTR operations.
Installing the server and connecting the peripheral devices DIP switch Default setting Change to Function 6 OFF OFF Carrier Detect (CD) override 7 8 OFF ON OFF ON Standard 1.01 OFF: The modem sends a CD signal when it connects with another modem; it drops the CD on disconnect. ON: CD is always ON (override). Power-on and ATZ reset software defaults OFF: Loads Y or Y1 configuration from NVRAM. ON: Loads &F0-Generic template from read-only memory (ROM).
November 2005 Installing the server and connecting the peripheral devices Connecting peripherals to the server Introduction This section describes how to connect the monitor, keyboard, mouse, and modem to the server. Rear panel The peripheral device connection panel at the back of the server provides a legend that shows the symbol for each peripheral device and which connector to use. CAUTION Risk of system failure . You can install or use only Nortel Networks-approved peripheral devices on your server.
Installing the server and connecting the peripheral devices Standard 1.01 The diagram below shows the connectors for the power cord and the peripheral devices on the 703t server.
November 2005 Installing the server and connecting the peripheral devices To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard and mouse into the appropriate PS/2 connectors on the chassis rear panel. See the diagram on page 54. 3 Plug in the monitor connector. Tighten the screws on the connector. 4 Connect the power cord to the monitor, and plug the other end into a wall receptacle or power bar.
Installing the server and connecting the peripheral devices Standard 1.01 Connect the server to the ELAN and CLAN hubs (if applicable). 56 IF the server will THEN be connected to the ELAN continue with page 57. be connected only to a CLAN continue with page 59. not be connected to either the ELAN or CLAN continue with installing the software feature key adapter (dongle). See page 60.
November 2005 Installing the server and connecting the peripheral devices Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the Embedded LAN (ELAN). ATTENTION ATTENTION For important considerations about using the ELAN in your network, see “About the ELAN” in CallPilot Installation and Configuration Part 1: Installation and Maintenance Overview (555-7101-210).
Installing the server and connecting the peripheral devices Standard 1.01 3 At the switch, connect the ELAN network cable to an MAU (Ethernet) transceiver. Then complete the connection from the transceiver to the switch. DANGER Risk of fire hazard . The NTRH9069 MAU is not suitable for installation in ducts, plenums, or other spaces used for environmental air.
November 2005 Installing the server and connecting the peripheral devices Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect the server to the Customer LAN (CLAN). Note: The CLAN connection is optional. However, connection to a CLAN is required for support of desktop and web messaging users, or administration by means of a web-enabled PC. ATTENTION If a hub is required or used, it must be located at least 6 m (20 ft) away from the 703t server.
Installing the server and connecting the peripheral devices Standard 1.01 Installing the Nortel Networks software feature key adapter Introduction The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Nortel Networks software feature key adapter, which plugs into the parallel port.
November 2005 Installing the server and connecting the peripheral devices Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature key adapter 1 Ensure that there is no cable connected to the parallel port. Note: The parallel port is also known as the printer port or LPT1. It is located at the back of the server. See the diagram on page 54. 2 Plug the male end of the adapter into the parallel port. 3 Tighten the connector screws.
Installing the server and connecting the peripheral devices Standard 1.01 Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices must be wired and fused independently of all other receptacles and referenced to the same ground as the PBX system.
November 2005 Installing the server and connecting the peripheral devices Before you connect the server to the power source, review the following diagram (and the warning that follows) to ensure that all peripheral hardware devices are in place: CallPilot server Video RJ-45 RJ-45 RS-232 ELAN hub (M1 or Succession 1000 only) CLAN hub (optional) Modem AC power AC power AC power Monitor Mouse Keyboard AC power AC power source G101637 Part 2: 703t Server Hardware Installation 63
Installing the server and connecting the peripheral devices Standard 1.01 WARNING Risk of personal injury and risk of hardware failure . You must connect the power outlets that are used by the CallPilot server and its peripheral devices to the same single-point ground reference as the one used by the Meridian 1 switch or Succession 1000 system with MGate cards connected to the CallPilot server. If this requirement is not met, power transients can cause personal injury, hardware failure, or both.
November 2005 Installing the server and connecting the peripheral devices Use and to move the highlight to your choice Press Enter to choose Seconds until highlighted choice will be started automatically 5 The Windows NT startup sequence begins. 4 Ensure that the Windows NT logon window appears on the monitor.
Installing the server and connecting the peripheral devices 66 Standard 1.
Index Numerics A 703t server CLAN connection, establishing 59 connector 17 connections establishing 62 power 62 dimensions 12 ELAN connection, establishing 57–58 environmental specifications 18 feet, installing 44–45 front panel, description 13–15 hard drive bays 15 installing 48 interior inspection 40–41 IRQ assignments 21 LEDs 14 PCI slots 17 peripheral device connections, diagram adapter, software feature key 60 B board labels, CallPilot Manager 20 C checklist, installation 32–33 CLAN connecting ser
Index Succession 1000 25 front panel 13 modem 50 rear panel 16, 54 server connections, peripheral devices 62 server feet, installing 44 side cover removing 38 replacing 43 software feature key adapter 60 TLAN (Succession 1000) 25 dimensions, 703t server 12 DIP switches, setting modem 51–52 dongle 60 E ELAN connecting server to 57–58 Embedded LAN See ELAN environmental specifications, 703t server 18 Ethernet hub 28 F fax modem diagram 50 required equipment 49 front panel, description 13–15 H hard drive b
November 2005 P part numbers keyboard 29 modem 28 monitor 29 mouse 28, 29 PCI slots 17 peripheral devices 28 connecting to the server 53 keyboard 29 modem 28 monitor 29 mouse 28, 29 power connecting server to 64 grounding, requirement 64 protocols, supported network 26–27 R rear panel, description 16–17, 53–54 remote access connectivity 27 RS-232 connection 27 S serial number 60 server CLAN connection, establishing 59 connector 17 connections establishing 62 power 62 dimensions 12 ELAN connection, establ
Index Standard 1.
CallPilot Installation and Configuration Part 2: 703t Server Hardware Installation Copyright © 2003 Nortel Networks. All Rights Reserved. Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. The process of transmitting data and call messaging between the CallPilot server and the switch or system is proprietary to Nortel Networks.
