User's Manual

127
Troubleshooting
Technical Notes
Pictures are blurred • Use flash.
• Use vibration reduction or motion detection.
• Use D.
• Use tripod and self-timer.
30
109, 110
88
32
Bright specks appear in
pictures taken with flash
Flash is reflecting off particles in air. Turn flash
off.
31
Flash does not fire • Flash is off.
• Some scene modes that cannot turn on flash
are selected.
• D mode is selected.
• Continuous or BSS is selected for
Continuous in shooting menu.
30
35
61
88
Optical zoom cannot be used Optical zoom cannot be used while recording
movies.
61
Digital zoom cannot be used • Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations:
- when shooting in Portrait or Night
portrait scene mode
- when shooting in scene auto selector
mode
- when shooting in active child mode
- when shooting in smile mode
- before movie recording begins
111
36, 37
45
47
49
61
No sound when the shutter is
released
• Off is selected for Sound settings>Shutter
sound in setup menu.
• Continuous or BSS is selected for
Continuous in shooting menu.
• d (Sports scene mode) or l (Museum
scene mode) is selected.
• D mode is selected.
• The speaker is obstructed.
111
88
36, 39
61
4, 24
AF-assist illuminator does not
light
• Off is selected for AF assist option in camera
setup menu.
• AF-assist illuminator turns off automatically in
some modes.
110
36-40
Pictures appear smeared Lens is dirty. Clean lens. 120
Colors are unnatural White balance does not match light source. 85
Problem Cause/Solution A