Title page Nortel Networks Communication Server 1000 Nortel Networks Integrated Conference Bridge User Guide
Revision history Revision history July 2004 Standard 1.00. This document is issued to support Nortel Networks Integrated Conference Bridge Release 4.0.
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Contents Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 User levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Integrated Conference Bridge interfaces . . . . . . . . . . . . . . . . . 9 Browser User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessing the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General information . . . . . . . . . . . . . . . . . . . . .
Contents Microsoft Outlook User Interface . . . . . . . . . . . . . . . . . . . . 48 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Microsoft Outlook settings . . . . . . . . . . . . . . . . . . . . . . . . 48 ICB form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 ICB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Using the participant TUI commands . . . . . . . . . . . . . . . . 75 Adjusting audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Recording a conference-specific greeting . . . . . . . . . . . . . . . 77 Creating an “ad hoc” conference . . . . . . . . . . . . . . . . . . . . . . 77 TUI command summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Chairperson commands . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Participant commands . . . . . . . . .
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Introduction Introduction Nortel Networks Integrated Conference Bridge allows users to schedule and administer multiple, simultaneous conferences using a web, telephone, or Microsoft® Outlook® user interface. User levels Nortel Networks Integrated Conference Bridge (ICB) supports the following four user levels: • Administrator — An administrator can set up the ICB card, add one or more users (including super users), and delete one or more users.
Introduction Browser User Interface The ICB Browser User Interface (BUI) offers one set of configuration options for administrators and a second set for other users. • For information about BUI options for administrators, refer to Nortel Networks Integrated Conference Bridge Administrator Guide. • For information about BUI options for non-administrators, see “Browser User Interface” on page 11.
Browser User Interface Browser User Interface Accessing the BUI This section contains instructions on accessing the BUI and changing the user password. General information The ICB BUI supports open access from anywhere on the Internet, including gateways and firewalls. The ICB web server is accessed over an Ethernet connection. The system does not support browsers running on MacIntosh computers. When using the BUI, do not disable the cookies function in the browsers. Preparing to use the BUI 1.
Browser User Interface Note: By default, the ICB Login window has a generic image. Administrators can remove or replace this image. Figure 1: ICB Login window 553-AAA1292 2. Bookmark this URL for future use. 3. Click LOGIN. The Network Password window opens. See Figure 2 on page 13.
Browser User Interface Figure 2: Network Password window 553-AAA1293 4. Enter your user name in the User Name field. • To log in as chairperson, enter the chairperson access number (this is the same number the chairperson dials when joining the conference from a telephone). • To log in for any other reason (such as to schedule a conference), enter your ICB User Name. 5. Enter your password in the Password field.
Browser User Interface Figure 3: Change Password window 553-AAA1294 3. Enter the current password in the Enter current password field. 4. Enter the new password in the New password field. 5. Reenter the new password in the Confirm new password field. 6. Click Submit. Conference List window The home window for the ICB BUI is the Conference List window (see Figure 4 on page 15). Use this window to view scheduled conferences, create a new conference, change passwords, and more.
Browser User Interface Figure 4: Conference List window The controls and fields in this window are described in Table 1. Table 1: Components of Conference List window (Part 1 of 2) Component Description New Conference Click to set up a new ICB conference. Change password Click to change a password. Conference title Subject text of the conference. This field can be empty. Number of participants Number of ports reserved for this conference. Date Conference date.
Browser User Interface Table 1: Components of Conference List window (Part 2 of 2) Component Description Duration Conference duration. This field is empty for permanent conferences. Dialing access Conference access number (DN). Chairperson access Chairperson access number (DN). Owner Name of the person who owns the conference. This column appears only for super users, as they can view all conferences.
Browser User Interface Title frame The title frame sits at the top of the Conference List window and all ICB windows (see Figure 5). It contains the following buttons: • Print — Sends the current window to the printer. • Logout — Terminates the session and returns the user to the ICB Login window (see Figure 1 on page 12). • Help — Displays help information relevant to the current window. The information is displayed in a separate window.
Browser User Interface Figure 6: Schedule a New Conference window 553-AAA1295 3. Configure the parameters in the General section: a. In the Subject field, enter up to 20 characters of text that describes the purpose of the conference (optional). By default, this field is empty. b. In the Number of participants field, enter the number of ports reserved for the conference, including chairperson ports.
Browser User Interface Figure 7: Schedule a New Conference — Free Ports View 553-AAA1296 d. Select Dual meeting. This link appears only on the primary ICB card in a dual-card set. It is not shown in Figure 6 on page 18. If selected, a Dual Meeting window opens. Users can select up to 60 or 62 ports, depending on the value of the full chairperson control parameter. The Access Numbers section displays a fixed dual-card meeting DN that cannot be changed. e.
Browser User Interface Figure 8: Select Date window 553-AAA1297 f. 20 In the Owner ID field, enter the User ID of the person scheduling the conference and who has permission to edit or delete the conference. The field defaults to the User ID of the user logged in to the BUI. When the BUI displays the User Name field to a regular user, it cannot be edited.
Browser User Interface Figure 9: Search for a owner ID window 553-AAA1298 g. In the Chairperson field, enter the name of the chairperson for the user’s reference. The default value is the User Name corresponding to the User ID in the Owner ID field, but you can edit it as required. You can enter up to 20 characters. 4. Configure the parameters in the Time section: a. In the Start Time field, enter the start time for the conference. The minutes box shows 15-minute increments (that is, 0, 15, 30, and 45).
Browser User Interface 5. Configure the access numbers in the Access Numbers section. Select one of the following options: a. Select Automatically assigned. The system automatically selects the DN pair. This is the default option. b. Select Choose a number, and select a number pair from the drop-down list. The list contains number pairs in the format: [conference (chairperson)]. The system checks the availability of the number when a form is submitted.
Browser User Interface Figure 10: Schedule a New Conference — Options 553-AAA1299 a. In the Password section, create a password for conference participants and the chairperson (optional). i.
Browser User Interface ii. • Automatically assigned password — The system automatically generates the password. The length of the password is configured by the administrator and can be from 4 to 8 digits. • Choose a password — Enter a 4- to 8-digit password in this field. The password is displayed in the window as it is entered. The system does not check the password for uniqueness. Different conferences can use the same password.
Browser User Interface conference ID and password. Otherwise, the system uses the default language. iii. Select Add ports if needed to have the system reserve additional ports to accommodate unanticipated participants. The system adds ports only if available (that is, if they are not reserved for another conference). iv. Select Keep one port for the chairperson to reserve a port for the chairperson. If this option is not selected, the system makes ports available on a first-come, first-serve basis.
Browser User Interface Figure 11: Conference Details window for a one-time conference 553-AAA1300 8. Do one of the following: • Click OK to return to the Conference List window. • Click Edit Conference to make any changes to the conference (see “Editing a conference (one-time or recurring)” on page 31). Scheduling a one-time conference by copying and reconfiguring a conference The reconfiguring of an existing conference to create a new conference is not the same as editing an existing conference.
Browser User Interface 2. Click the Copy icon (pages) for the conference you are copying in the Conference List window (see Figure 4 on page 15). The Schedule a New Conference window opens (see Figure 6 on page 18), with all the parameters of the selected conference. 3. Configure the parameters as appropriate for the new conference. Refer to steps 3 to 6 in “Scheduling a new one-time conference” on page 17 for instructions on configuring and reviewing the parameters. 4.
Browser User Interface Scheduling a new recurring conference 1. Log in to the BUI. See “Accessing the BUI” on page 11. 2. Select New Conference in the Conference List window (See Figure 4 on page 15). The Schedule a New Conference window opens. See Figure 6 on page 18. 3. Enter standard conference details as outlined in “Scheduling a new one-time conference” on page 17. Note: In the Access Numbers section, select Choose a Number and select a DN pair. 4. Configure recurrence parameters. a.
Browser User Interface Figure 12: Conference Dates window 553-AAA1301 5. Click Return to return to the Schedule a New Conference window, and adjust the recurrence parameters if necessary. 6. Click Set Conference. After the conference details are saved, the Conference Details window opens (see Figure 13 on page 30). This window displays conference details and options in the same layout as the Schedule a New Conference window.
Browser User Interface Figure 13: Conference Details window for a recurring conference 553-AAA1302 7. Click OK. Scheduling a recurring conference by copying and reconfiguring a conference Follow the steps below to schedule a new recurring conference by copying an existing conference and reconfiguring its parameters as appropriate. 1. Log in to the BUI. “Accessing the BUI” on page 11. 2.
Browser User Interface 3. Configure the standard conference parameters as appropriate for the new conference. See steps 3 to 6 of “Scheduling a new one-time conference” on page 17 for instructions on configuring the parameters. Note: In the Access Numbers section, select Choose a Number and select a DN pair, if not already selected 4. Configure the recurrence parameters as appropriate for the new conference. Refer to step 4 in “Scheduling a new recurring conference” on page 28. 5. Click Set Conference.
Browser User Interface An active conference can be edited, but only the following fields can be changed: • number of participants • duration • addition of ports as needed (under the Options section) Steps 1. Log in to the BUI. See “Accessing the BUI” on page 11. 2. Click the Edit icon (a pencil) for a scheduled conference in the Conference List window (See Figure 4 on page 15). The Edit Conference window opens (see Figure 14).
Browser User Interface After the conference details are saved, the Conference Details window opens (see Figure 11 on page 26). This window displays conference details and options in the same layout as the Schedule a New Conference window. 5. Click OK. Deleting a conference You can delete any conference that you have scheduled, even if it is in progress. Recurring conferences can be completely (all current and future occurrences) or partially (individual occurrences) deleted.
Browser User Interface Figure 16: Delete confirmation — one-time active conference 553-AAA1310 • If the conference is a recurring conference, respond to the confirmation dialog (see Figure 17) as follows: — Click Selected Instance Only to delete only this occurrence of the recurring conference. — Click Include Following to delete only this and future occurrences of the recurring conference.
Browser User Interface Table 2: Managing a conference — tasks (Part 1 of 2) Tasks Chairperson present Chairperson not present Managing the conference: ✓ • Lengthening the conference • Locking or unlocking the conference ✓ • Session management — holding a voting session ✓ • Session management — holding a question-and-answer session ✓ ✓ Changing the status of the chairperson: • Muting or unmuting the chairperson ✓ • Stopping or resuming music ✓ • Adjusting the volume of the chairperson ✓ • R
Browser User Interface Table 2: Managing a conference — tasks (Part 2 of 2) Chairperson present Chairperson not present • Adding details for an individual participant ✓ ✓ • Consulting between chairperson and participant ✓ • Muting or unmuting individual participant(s) ✓ ✓ • Playing the name of individual participants ✓ ✓ • Disconnecting an individual participant ✓ ✓ • Adjusting the volume of an individual participant ✓ ✓ Tasks Managing the status of individual participants: Dual-card me
Browser User Interface Figure 18: Conference Call Manager — Chairperson present Note: When the Conference Call Manager is accessed from Microsoft Outlook (see “Editing a conference” on page 67), the BUI title frame does not appear.
Browser User Interface Figure 19: Conference Call Manager — Chairperson not present The BUI permits only one active Conference Call Manager window per conference. The chairperson’s access number identifies the associated voice port. The time remaining in the conference is displayed in the Time left field in the upper right-hand corner of the Conference Call Manager window.
Browser User Interface If a chairperson is not present, the Chairperson section displays Chairperson not present. The Participant List section contains several information fields. The Phone number field shows the CLID or called number. The Call Type field shows regular, dial-out, or expand. The current speaker is shown by a highlight in the Details field. The Conference Call Manager window is updated automatically every two minutes and can be refreshed manually by clicking Refresh.
Browser User Interface button text toggles between Lock and Unlock, depending on the state of the conference. Session management — holding a voting session Only the conference chairperson can run a voting session. 1. Click Session Management. The window expands to show a Session Management panel. See Figure 20.
Browser User Interface 2. Click Start Voting. The button text changes to End Voting. 3. Enter the subject of the vote in the voting subject field. 4. Ask the participants to vote. The participants use their telephone keypads to register their votes: *81 for Yes, *82 for No, or *83 for Abstain. The results are displayed in the Voting panel. 5. Click End Voting. The final results are displayed in the Voting panel, and also e-mailed to the chairperson. The button text changes back to Start Voting.
Browser User Interface • no ‘?’ icon — no question request To cancel the question request, the participant presses *86. 5. Click the ? icon in the header row of the Participant list to sort the list so that those participants who are asking questions appear first in the list (optional). 6. Click Unmute in the Participant List or click the blinking ‘?’ icon. The participant asks his or her question. 7.
Browser User Interface 1. Click Volume Control. The Volume Control panel opens (see Figure 21 on page 43). The two scales in the middle of the Volume Control panel show the increase/decrease level for hear and talk directions. The middle of the scale is zero, which indicates no volume change. Figure 21: Conference Call Manager — Chairperson Volume Control 553-AAA1307 2. Click an arrow to increase or decrease volume. The colored rectangle in the scale advances one step for each arrow click. 3.
Browser User Interface Managing the status of all participants This section describes how to perform tasks from the Participants section of the Conference Call Manager window (see Figure 18 on page 37). Note: If a chairperson is not present on the conference, the Dial-out activity is not available (see Figure 19 on page 38). Counting and announcing all participants Click Count and announce to announce the total number of participants, followed by the participants’ names as recorded in the name entry.
Browser User Interface • Select Add a Group to make a call to a group. Call-out groups are configured by the administrator. • Select Call Assistant to use a Call Assistant to make the call. The number of the Call Assistant is configured by the administrator. 2. Enter the call parameter, as follows: • If Add a Participant was selected in step 1, type the number to be dialed in the text box. The number may contain digits, asterisks (*), and number sign (#).
Browser User Interface Adding details for an individual participant Type any text in the Details field for a participant. For example, the text can be a name to uniquely identify the participant. Consulting between chairperson and participant Click Consult to hold a private call with an individual participant. Only the chairperson can initiate the call. Click End consultation to end the private call and return both parties to the conference. The button text toggles between Consult and End consultation.
Browser User Interface Figure 22: Conference Call Manager — Participant Volume Control 553-AAA1308 2. Click an arrow to increase or decrease volume. The colored rectangle in the scale advances one step for each arrow click. 3. Click Reset Volume to restore the original volume level for the participant (optional). 4. Click Apply to all to set the volume level of all participants to these settings (optional).
Microsoft Outlook User Interface Microsoft Outlook User Interface Overview Nortel Networks Integrated Conference Bridge (ICB) integrates Microsoft Outlook Calendar’s Appointment and Meeting functionality to enable users to schedule ICB conferences with Microsoft Outlook. Note: The Microsoft Outlook Calendar shows only conferences scheduled and modified in the Microsoft Outlook ICB scheduling interface.
Microsoft Outlook User Interface 4. Right-click in the time scale on the left of the Calendar. 5. Choose 15 Minutes. The time scale now displays in 15-minute increments. ICB form Audio-conference details are added to a Microsoft Outlook meeting or appointment using the ICB form. This form is the ICB tab in the Appointment or Meeting window in Microsoft Outlook (see Figure 23 on page 49).
Microsoft Outlook User Interface • language files, one or more required for each ICB application: — icbsjc.oft — for the Japanese and Chinese languages — icbsk.oft — for the Korean language — icbs.oft — for all other languages Getting started To use the ICB form for the first time, go to “Publishing the ICB files” below. To upgrade the ICB form, go to “Upgrading the ICB form” on page 55.
Microsoft Outlook User Interface Note: Click No if asked to Enable macros. b. Click OK in the Select Folder window. Note: Do not select a folder from the folder list in the Select Folder window. The Calendar window opens. c. Choose Tools > Forms > Publish Form As. The Publish Form As window opens. See Figure 24. Figure 24: Publish Form As window 553-AAA1314 d. Select Personal Forms Library in the Look In field. e. Enter a Display name and Form name as follows: f. • If you are publishing icbs.
Microsoft Outlook User Interface g. Close the Calendar window. Do not save the appointment. 4. Publish the ICB form file icbf.oft. a. Go to the folder where the ICB files are located. b. Double-click icbf.oft. Note: Click No if asked to Enable macros. The Calendar window opens. c. Choose Tools > Forms > Publish Form As. The Publish Form As window opens. See Figure 24 on page 51. d. Select Personal Forms Library in the Look In field. e. Enter a Display name and Form name, such as icbf. f. Click Publish.
Microsoft Outlook User Interface The Choose Form window opens. 6. Select the library in which the files were published: • If you published the forms yourself, select Personal Forms Library in the Look In field. • If the ICB administrator published the files, select Organizational Forms Library in the Look In field. 7. Select the form name and click Open. 8. Click OK. 9. Verify that you are using the correct version of the ICB form. a. Double-click a timeslot in the Calendar. b.
Microsoft Outlook User Interface 5. Click Manage. The Forms Manager window opens. 6. Click Set in the left half of the window. The Forms Manager window has two Set buttons. The one on the right is inactive. 7. Select Personal Forms in the Forms Library. 8. Click OK. 9. Select the ICB form(s) to be deleted from the list in the panel on the left side of the window. 10. Click Delete. 11. Click Yes in the confirmation dialog box. 12. Click Close to close the Forms Manager window. 13.
Microsoft Outlook User Interface Upgrading the ICB form The ICB administrator will notify you if the ICB form has been upgraded and published. Follow the steps below to obtain, publish, and install the upgraded ICB form as the default Calendar form. Steps 1. Remove the current default form. Follow the steps in “Removing ICB files from the Personal Forms Library” on page 53. 2.
Microsoft Outlook User Interface If no Clear Cache button is available, you must delete the forms cache file manually, following the steps in “Deleting the forms cache file manually” on page 56. 8. Click Close to close the Forms Manager window. 9. Click OK to close the Options window. 10. Click OK to close the Advanced Options window. 11. Click OK to close the Options window. Deleting the forms cache file manually Some versions of Microsoft Outlook 2000 may not have a Clear Cache button.
Microsoft Outlook User Interface • Check that the files were published correctly and publish the forms again, if necessary. — If you published the forms yourself, refer to “Publishing the ICB files” on page 50. — If the Microsoft Administrator published the forms, consult him or her. Logging in to ICB You only have to log in to ICB when you are setting up or editing the ICB parameters of a conference. Use the same ICB User ID and password for the ICB form in Microsoft Outlook that you use for the BUI.
Microsoft Outlook User Interface Figure 25: Enter Network Password window 553-AAA1313 Changing the ICB password 1. Log in to the ICB form. See “Logging in to ICB” on page 57. 2. Click Change Password. The window expands to include a Change Password section. See Figure 26. Figure 26: ICB form — Change password 553-AAA1315 3. In the Change Password section: a. Enter your current password in the Enter current password: field. b. Enter your new password in the New password: field.
Microsoft Outlook User Interface c. Confirm your new password in the Confirm new password: field. 4. Click Submit. Adding access to a different ICB card 1. Open Microsoft Outlook. 2. Select Calendar from the Folder List. 3. Click New. 4. Select the ICB tab. 5. Enter the URL or DNS Name of the new card in the ICB Address field. 6. Select ICB Conference. 7. Log in to the new ICB card. See “Logging in to ICB” on page 57. 8. Click Save and Close.
Microsoft Outlook User Interface You can also use this step to verify which card you are renaming, by checking the URL given in the Web page address field in this window. Figure 27: Contact window — ICB card 553-AAA1396 5. Enter the new name for the card in the Full Name field. 6. Click Save and Close. Scheduling a conference An ICB conference is set up in Microsoft Outlook similar to a non-ICB conference.
Microsoft Outlook User Interface Scheduling a new conference 1. Select Calendar in the Folder List in Microsoft Outlook. 2. Click and drag in the Calendar to select a timeslot for the conference (optional). 3. Create a new conference by doing one of the following: • Double-click in the Calendar. This does not preserve any timeslot set in step 2. • Click New. Note: Click Yes if asked to Enable macros. • Right-click the Calendar and choose New Appointment or New Meeting Request from the menu.
Microsoft Outlook User Interface If no ICB card is listed in the ICB Address list, type the IP address or DNS Name of an ICB card (as provided by the ICB administrator) in the ICB Address field. b. Select ICB Conference. c. Log in to ICB. See “Logging in to ICB” on page 57. d. Edit the name in the Chairperson field (optional). e. Enter the number of participants. The default is 4. f. Click Free Ports (optional). The window expands to show the availability of free ports (see Figure 28).
Microsoft Outlook User Interface availability of the number when a form is submitted. If the numbers are not available, the scheduling fails. If you are scheduling a recurring conference, you must select Choose a Number. h. Select Options to configure a password for the conference chairperson and other participants and for other general conference options (optional). The window expands to include three new sections. See Figure 29 on page 63.
Microsoft Outlook User Interface i. ii. To create a password for participants to use to join the conference (optional), select one of the following options from the User Password section: • No password • Automatically assigned password — The system automatically generates the password. The length of the password is configured by the administrator and can be from 4 to 8 digits. • Define a password — Enter a 4- to 8-digit password in this field.
Microsoft Outlook User Interface • In the Language field, select the language the system uses for voice prompts. The drop-down list offers the languages available in the system. The default is the ICB card’s default language. When using single-number access, the selected language takes effect after the caller enters the conference ID and password. Before that, the system uses the default language.
Microsoft Outlook User Interface Figure 30: Scheduling success message and conference information 553-AAA1318 If all resources are not available for a one-time conference, a dialog box opens and the conference is not saved. You must re-create the conference with different parameters, such as a different ICB card (if more than one is equipped), fewer ICB ports, or a different time and/ or date.
Microsoft Outlook User Interface Follow the steps in “Editing a conference before it begins” on page 67 to change the start date and time of a past conference, then edit the other parameters to set up the “new” conference. Editing a conference An ICB conference can be edited before it begins or while it is in progress. Editing a conference before it begins When a conference is edited before it begins, all the conference parameters except the ICB card and Owner ID can be changed. Steps 1.
Microsoft Outlook User Interface Figure 31: ICB form — Edit conference 553-AAA1319 3. Edit the parameters as required (see “Scheduling a new conference” on page 61): • Edit ICB parameters in the ICB tab. The ICB Address and Owner ID fields cannot be edited. • Edit the normal Microsoft Outlook conference parameters, such as Start: and Duration, in the Appointment tab. These parameters can also be changed directly in the Calendar view. • Add or remove participants, if required.
Microsoft Outlook User Interface • Click Display to view the audio conference access information (optional). See Figure 32. If prompted to log in to ICB, follow the steps in “Logging in to ICB” on page 57. Figure 32: Audio Conference Access Information 553-AAA1320 5. Click Save and Close to submit the changes. If the modifications are successful, that is, if all resources are available, ICB scheduling is updated automatically. A window, similar to Figure 30 on page 66, displays conference information.
Microsoft Outlook User Interface Follow the steps in “Editing a conference before it begins” on page 67 to edit a conference while it is in progress. Deleting a conference 1. Open Microsoft Outlook to the Calendar view. 2. Select the conference to be deleted. 3. If you are using Microsoft Office 2000 and the conference has no attendees, do the following: a. Clear the ICB Conference check box in the ICB form. b. Click Save and Close. This deletes the conference from ICB in this particular case. 4.
Telephone User Interface Telephone User Interface Overview The Nortel Networks Integrated Conference Bridge provides a Dual Tone Multi-Frequency (DTMF), menu-driven Telephone User Interface (TUI). The TUI enables the chairperson and conferees to initiate commands during an active conference (for example, to mute a caller). A separate service enables booking a conference by using the telephone’s keypad.
Telephone User Interface • no name for the name of the conference • no name for the name of the chairperson If a second user dials the TUI DN when the TUI is in use, the ICB plays a voice message announcing that the port is in use. Steps 1. Dial the TUI DN. 2. Log in to TUI: a. Enter your TUI user name followed by *. b. Enter your TUI password followed by *. 3. Set the date of the conference. • To schedule a conference for today, press 1. • To schedule a conference for a specific day: i. Press 2.
Telephone User Interface 5. Do one of the following: • Press 1 to continue entering definitions (DNs, password lengths, and language) for the conference. • If you are finished defining the conference: i. Press 2. The system plays a list of the conference definitions. ii. Go to step 9. 6. Define the Conferee DN. • To select a DN: i. Press 1. The system plays a list of numbers and corresponding DNs. ii. • Enter the number corresponding to the DN you select.
Telephone User Interface 9. Do one of the following: • To confirm the reservation, press 1. The ICB sends a confirmation e-mail to you. • To change any of the conference definitions: i. Press 2. The system plays a list of numbers and corresponding definitions. ii. • Enter the number corresponding to the definition you want to change. To repeat the conference definitions, press 3. The system plays a list of the conference definitions.
Telephone User Interface 5. To release chairperson control, enter *52. Only the chairperson uses this command. When activated, the person releasing chairperson control becomes a regular conference participant, allowing someone else to acquire chairperson control. Using the TUI commands All commands in the TUI are entered using the telephone keypad. They are listed in “TUI command summary” on page 78.
Telephone User Interface Adjusting audio volume 1. Dial in to the conference as chairperson or as a regular participant. 2. Enter the conference ID. 3. Enter the conference password (if configured). 4. Enter *7. The command *7 accesses the volume control feature. Figure 33 shows how to operate this feature. Figure 33: Volume control feature operation 553-AAA1321 When a selection is made, the system applies the command, plays a confirmation tone, and returns the user to the conference.
Telephone User Interface Recording a conference-specific greeting The maximum length of a conference-specific greeting is ten seconds. The system deletes the voice file at the end of the conference, and it cannot be used for other conferences. Steps 1. Dial the TUI Services DN and log in. 2. Select “Record customer greeting” from the voice menu. 3. At the prompt, enter the reference number of the conference.
Telephone User Interface Use the steps below to create an “ad hoc” conference. Only the chairperson can create the conference. Steps 1. Set up the conference. The chairperson must: a. Dial the single access number. b. Enter his or her TUI login as the conference ID. c. Enter his or her TUI login password as the conference password. The TUI login password is the same as the BUI login password. 2. To join the conference, each participant must: a. Dial the single access number. b.
Telephone User Interface Table 3: Chairperson commands (Part 2 of 3) Command Description *4 Lock or unlock the conference. *10 Mute/unmute all ports (toggle). *19 Mute/unmute self (toggle). *52 Release chairperson control. *60 Count conferees and announce names to all participants. *69 Plays a scrolling list of participants for the chairperson. The chairperson can use this command to access an individual participant. See Table 5 on page 80. *71 Decrease volume on speak direction.
Telephone User Interface Table 3: Chairperson commands (Part 3 of 3) Command Description *99 Stop or start the initial conference music, which is possible only when the chairperson is the first person joining the conference. The first entry stops the music, and the second entry starts the music. * Cancel current command. ** Start or stop the Help menu. Table 4 lists commands available to end a dial-out call (see the command *0# in Table 3 on page 78).
Telephone User Interface Table 5: Chairperson commands — while participant list plays (Part 2 of 2) Command Description 6 Select the next conferee. 9 Disconnect the current conferee. *3 Return to the conference. Participant commands Table 6 lists conference commands that a participant can execute on the telephone while the conference is in progress. Table 6: Participant commands for a conference in progress (Part 1 of 2) Command Description *19 Mute/unmute self (toggle).
Telephone User Interface Table 6: Participant commands for a conference in progress (Part 2 of 2) Command Description *99 Stop or start the initial conference music, which is possible only when the conferee is the first person joining the conference. The first entry stops the music, and the second entry starts it. * Cancel current command. ** Start or stop the Help menu.
Nortel Networks Communication Server 1000 Nortel Networks Integrated Conference Bridge User Guide Copyright © 2004 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing warrant.