IP Phone 2002 User Guide BCM Business Communications Manager Document Status: Standard Document Version: 03.
Copyright © Nortel Networks Limited 2006, All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
Contents Chapter 1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 IP Phone 2002 button and light descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 IP Phone 2002 telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents NN40050-107
Chapter 1 Getting started The Nortel IP Phone 2002 brings voice and data to your desktop. Introduction This guide contains information about: • • • • • • • telephone buttons and lights telephone display telephone setup how to make and answer calls how to use the navigation buttons how to program memory buttons how to offset the time on your telephone display Figure 1 shows the IP Phone 2002.
Chapter 1 Getting started IP Phone 2002 button and light descriptions Figure 2 shows the IP Phone 2002 lights and buttons. Figure 2 IP Phone 2002 buttons M L L J K C D E I G H N O Q P F A B Table 1 shows a description of the lights and buttons. Table 1 IP Phone 2002 buttons and descriptions A B C Hold button Places an active call on hold. Goodbye button Ends an active call. Handsfree button with LED Turns on the Handsfree mode.
Chapter 1 Getting started 7 Express messaging (FEATURE 980) (programmable memory button #07) H Enables you to send voice mail messages. For more information on voice mail messaging, refer to your CallPilot Quick Reference Card. Navigation cluster buttons I J Enables you to view items stored in your Call Log. For more information on the Call Log feature, refer to “Navigation buttons” on page 14. Feature K L M N O Q Feature button Starts or ends a feature. Display buttons Shows feature options.
Chapter 1 Getting started Figure 3 shows an example of the display and describes each area. Figure 3 Display area Call fwd Page gen Conference Intercom Button label area 07/24 3:12 pm Forward DND Timer Information area More Feature options area Button label area The button label area shows the label and status of the four programmable memory buttons. For more information about these buttons, refer to “You can program a memory button with a new number or feature.” on page 15.
Chapter 1 Getting started 9 Telephone setup This section describes the IP Phone 2002 display features: • Display contrast • Language choice • Ring type Note: For more information about the features available on your telephone and how to use them, refer to the Telephone Features User Guide. Display contrast level Adjust the contrast for the telephone display. 1 Press Feature *7. 2 Press DOWN and UP to view the levels. 3 Press OK to select a level.
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Chapter 2 Features and buttons This chapter describes some of the IP Phone 2002 buttons and call features: • • • Basic call features Navigation buttons Memory buttons Note: For more information about the features available on your telephone and how to use them, refer to the Telephone Features User Guide.
Chapter 2 Features and buttons 3 When you hear an external dial tone, dial the external telephone number. Note: Contact your System Administrator for a list of line pool codes. When entering a line pool access code on PRI lines, you do not hear dial tone. Internal calls using intercom buttons 1 Lift the handset. 2 Press an intercom button. 3 Dial the extension number. Note: Contact your System Administrator for a list of extension numbers.
Chapter 2 Features and buttons • • • 13 Press to activate the headset mode. When the light is on, press a line or intercom button to make a call. To switch to your headset when you are on a handset call, press and replace the handset. Lift the handset to switch back. to To switch to your headset when you are on a Handsfree call, press . Press switch back. Mute • • • While on a call, press to turn off the microphone. The microphone is off. Press again to turn on the microphone.
Chapter 2 Features and buttons Navigation buttons Use the Navigation buttons to scroll through or make changes to your call log. 1 Press Feature 812. Call log Call log displays use the following special characters: (underline) identifies a new item identifies answered calls identifies long distance calls identifies that the information has been shortened 1 ¯ § / To view your Call Log: 1 Press to view old items. Press to view new items. Press to return to the last viewed item.
Chapter 2 Features and buttons 15 Memory buttons This section contains information about the IP Phone 2002 memory buttons and how to use them. These are buttons not assigned as line or intercom buttons. Memory buttons store internal and external numbers or features to give you one-touch dialing or feature activation. Program Memory Buttons You can program a memory button with a new number or feature. To set up external autodial: 1 Press Feature *1. 2 Press a memory button.
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