- Nortel VPN Router Troubleshooting

194 Appendix C System messages
NN46110-602
RADIUS authentication messages
RADIUS: Cannot send request to <server-name>, possibly due
to DNS translation failure
Description: This message indicates a connection failure. While sending a
request, an error occurred due to a socket creation problem. This usually indicates
a DNS resolution problem.
Action: Verify the following:
• DNS host name is correct
• DNS server is configured properly
• DNS server is available
Login failure due to: Server network connection failure
Description: This message is received by the VPN Client, and indicates a
connection failure. While sending a request, an error occurred due to a socket
creation problem. This usually indicates a DNS resolution problem.
Action: Verify the following:
• DNS host name is correct
• DNS server is configured properly
• DNS server is available
RADIUS: no reply from RADIUS server <server-name>(<port
number>)
Description: This message indicates a connection failure. The connection timed
out while waiting for a response.
Action: Verify the following:
• RADIUS server’s IP address and port number are correct
• RADIUS server is available
• Shared secret is correct