Nortel CallPilot 600r Server Hardware Installation NN44200-307 .
Document status: Standard Document version: 01.03 Document date: 14 May 2008 Copyright © 2007-2008, Nortel Networks All Rights Reserved. Sourced in Canada The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document.
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Publication History May 2008 CallPilot 5.0, Standard 01.03 of the CallPilot 600r Server Hardware Installation guide is issued for GA. May 2007 CallPilot 5.0, Standard 01.02 of the CallPilot 600r Server Hardware Installation guide is issued for GA. March 2007 CallPilot 5.0, Standard 01.01 of the CallPilot 600r Server Hardware Installation guide is issued for GA. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Publication History Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Contents Chapter 1 How to get help Chapter 2 600r server description 9 11 Conventions for Warnings 11 Server features 12 PCI riser assembly 16 Network connectivity 16 Supported peripheral devices 19 Reference documents 20 Chapter 3 Preparing for installation 21 Installation overview 21 Unpacking the 600r server 23 Inspecting the interior of server 24 Chapter 4 Installing the server and peripheral devices 27 Installing the server 27 Connecting peripherals to the server 28 Connecting the server to
Contents Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 1 How to get help This section explains how to get help for Nortel products and services. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
Chapter 1 How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.
Chapter 2 600r server description In this chapter "Conventions for Warnings" (page 11) "Server features" (page 12) "PCI riser assembly" (page 16) "Network connectivity" (page 16) "Supported peripheral devices" (page 19) "Reference documents" (page 20) Conventions for Warnings You can encounter the following types of warnings in this guide. Do not ignore them. DANGER Risk of electric shock Warns you of an immediate electrical hazard, which, if not avoided, results in shock, serious injury, or death.
Chapter 2 600r server description CAUTION Alerts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in service interruption, and productive time can be lost. ATTENTION Provides information that is essential to the completion of a task. Server features This section provides a general overview of the 600r server. The 600r CallPilot server is a long-life industrial computer server in a standard rack-mount 1U form factor.
Server features Clearance Weight of fully loaded system with: • SCSI hard drive • MPB96 board • DVD/CD/CDRW drive • front: 2 inches (50.8 mm) • rear: 3.6 inches (92 mm) • side: 1 inch (25 mm) approximately 10 kg (23 lbs) Environmental specifications Environmental condition Specification Operating temperature +5 C to +35 C (41 F to 95 F) Maximum rate of change must not exceed 10 C (50 F) per hour.
Chapter 2 600r server description Figure 1 Front panel The following diagram shows the front panel controls and status LEDs. For more information about the front panel controls and status LEDs, see CallPilot 600r Server Maintenance and Diagnostics (NN44200-703.) Figure 2 Front panel control switches and status LEDs Note: The faults described in the following table are hardware faults and are independent of CallPilot application faults.
Server features Label Description Label Description C Critical fault LED K System ID LED (white) D Major fault LED J NIC activity LED (green) E Minor fault LED I Main power LED (green) F Power LED H not used G Disk 0 Activity/Fault LED (green/amber) 15 Rear panel controls and features The following diagram shows the back panel controls and features. On the right is the AC power supply bank.
Chapter 2 600r server description Label Description Label Description D PCI card bracket (full-height) for MPB96 J Video connector E Power supply K COM1 DB-9 serial port F AC power input L PS/2 Keyboard connector PCI riser assembly The PCI riser assembly holds the MPB96 voice-processing card. The following diagram shows the PCI riser assembly above the server. Figure 4 PCI riser assembly Network connectivity This section describes how the 600r server can be integrated into your network.
Network connectivity 17 Sample network setup: Meridian 1 The Meridian 1 switch can be one of the following: • Option 11C or Option 11C Mini using fiber connections • Option 51C • Option 61C • Options 81 and 81C The following diagram shows a CallPilot 600r server network setup with a Meridian 1 switch.
Chapter 2 600r server description In the previous diagram, the telephony LAN (TLAN) subnet provides IP connectivity between the CS 1000 system and the IP Phones. The connection between the Call Server and Media Gateway can be point-to-point, or it can be through the LAN, if the system is installed in a distributed data network. For information about the CS 1000 system and IP Phone bandwidth and network requirements, see the planning and installation documentation for the CS 1000 (NN430xx).
Supported peripheral devices 19 For information about how to identify the location of the network interface connectors, see "Rear panel controls and features" (page 15). Network requirements Appropriate networking equipment must be available for the ELAN subnet and the optional Nortel server subnet, if it is used. The ELAN subnet (and the optional Nortel server subnet, if used) must be properly configured for correct CallPilot operation.
Chapter 2 600r server description Reference documents For a list of all CallPilot documents, see the following CallPilot Customer Documentation Map. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 3 Preparing for installation In this Chapter "Installation overview" (page 21) "Unpacking the 600r server" (page 23) "Inspecting the interior of server" (page 24) Installation overview Introduction This section provides an overview of the steps required to install the 600r server and peripheral devices.
Chapter 3 Preparing for installation Step Description 2 Unpack the server and ensure you have all the items you need (see "Unpacking the 600r server" (page 23)). Check __ Complete the following checklists that are provided in the Installation and Configuration Task List (NN44200-306): • CallPilot software media and documentation checklist • CallPilot server hardware checklist 3 Remove the top cover and inspect the interior (see "Inspecting the interior of server" (page 24)).
Unpacking the 600r server 23 Unpacking the 600r server Introduction Follow this procedure to unpack the server and peripherals. WARNING Risk of personal injury The 600r CallPilot server weighs approximately 10 kg (23 lbs) as shipped from manufacturing. If necessary, and to prevent personal injury, ask someone to help you unpack and position the server.
Chapter 3 Preparing for installation Inspecting the interior of server Introduction To inspect the interior of your 600r server, you must remove the server cover. Note: If the server is powered down, proceed with the next step. If the server if powered up, see the chapter, "Starting up and shutting down the CallPilot server", in Installation and Configuration Task List (NN44200-306) for proper shutdown procedures before you remove the server cover.
Inspecting the interior of server 25 What is next? Continue with the hardware installation, Chapter 4 "Installing the server and peripheral devices" (page 27). Or, for more information, see "Installation overview" (page 21). Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 3 Preparing for installation Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 4 Installing the server and peripheral devices In this chapter "Installing the server" (page 27) "Connecting peripherals to the server" (page 28) "Connecting the server to the ELAN subnet" (page 32) "Connecting the server to the Nortel server subnet (optional)" (page 33) "Installing the Nortel software feature dongle" (page 34) Installing the server Before you install the 600r server, ensure that the chosen location meets the requirements identified in the Site inspection checklist provided in
Chapter 4 Installing the server and peripheral devices To install the server Step Action 1 Place the 600r server in its chosen location. If you are installing the server in a rack cabinet, follow the instructions provided with the slide rails. Note: The DS30X cable that connects the NTRH40AA MPB96 board to the MGate cards is 20 m (60 feet) long. With this cable, you can place the server in a different room from the Meridian 1 switch or CS 1000 system.
Connecting peripherals to the server 29 Figure 7 Rear panel Table 4 Rear panel connectors Label Description Label Description A USB 0, USB 1, USB 2 (labelled 0, 1, 2 on server) G Ground studs (used with system with DC input power supply) B PS/2 Mouse H RJ45 NIC 2 ELAN connector (labelled 2 on server) C SCSI port I RJ45 NIC 1 CLAN connector (labelled 1 on server) D PCI card bracket (full-height) J for MPB96 Video connector E Power supply K COM1 DB-9 serial port F AC power input L
Chapter 4 Installing the server and peripheral devices To connect the modem to the server You require a modem to support remote dial-up access to the CallPilot server. With a modem, Nortel technical support can connect to your CallPilot server for troubleshooting purposes. Nortel connects to your server only when you request technical assistance. Windows automatically recognizes your modem after you connect it and power it on.
Connecting peripherals to the server 31 WARNING The terminator is not a hot-plug device. If you replace the terminator, or if you add an external SCSI peripheral, the server must be powered off. If you replace the terminator or add a SCSI peripheral when the system is on, the system can crash. Step Action 1 Power off the server and the tape drive.
Chapter 4 Installing the server and peripheral devices 4 Install the SCSI tape drive terminator to the back of the SCSI tape drive, as shown in Figure 8, under the label Tape drive terminator. Note: Nortel does not recommend connecting older SCSI protocol terminators, as this can affect server performance. 5 Plug the tape drive into the same single point ground and A/C power as the rest of the system. 6 Power on the tape drive. Note: Your 600r comes with the tape drive drivers preinstalled.
Connecting the server to the Nortel server subnet (optional) 33 Note: The ELAN connector is labeled 2 on the rear panel of the server. For the connector location, refer to diagram Figure 12 "Rear panel" (page 40), label H on the diagram. 2 Connect an RJ-45 network cable from the ELAN Ethernet switch or hub to the server’s ELAN connector. Note: The ELAN Ethernet switch or hub is optional if you use a crossover network cable to make a direct point-to-point connection from the server to the switch.
Chapter 4 Installing the server and peripheral devices power switch. Two MAC addresses are shown on the label. The CLAN MAC address is the top MAC address, labeled MAC1, while the ELAN MAC address is labelled MAC2. To connect the server to the Nortel server subnet Step Action 1 On the back of the server, locate the CLAN connector. Note: The CLAN connector is labeled 1 on the rear panel of the 600r. For the connector location, see the diagram on Figure 7 "Rear panel" (page 29), Label I.
Installing the Nortel software feature dongle 35 Figure 9 Dongle plugged in to server To install the software feature dongle Step Action 1 On the rear panel, ensure that there is nothing plugged in to USB 0, the bottom USB connector. 2 If the software feature key is not preinstalled in the dongle, insert the key in to the software feature slot in the dongle. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 4 Installing the server and peripheral devices Figure 10 Dongle without feature key a. To open the dongle to insert the software feature key, gently push back the clip on side of the dongle using a very small screwdriver and pull back on the access door. b. Insert the software feature key with the data contact facing down and away from the embossed i. (For more information about installing the software feature key, see Figure 11 "Installing the software feature key" (page 36).
Installing the Nortel software feature dongle 37 4 Plug the dongle in to USB port 0, the bottom USB connector, on the rear panel of the server. Note: Due to system driver allocations, the dongle must be installed in USB port 0. —End— What is next? Continue with Chapter 5 "Connecting the server to power" (page 39). Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 4 Installing the server and peripheral devices Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 5 Connecting the server to power In this chapter "Safety precautions" (page 39) "Locating the power supply modules" (page 39) "Connecting the server to power" (page 40) Safety precautions Equipment handling guidelines External power equipment, such as an Uninterruptible Power Supply (UPS), is usually very heavy. This equipment requires special handling procedures and additional personnel for unloading and installation.
Chapter 5 Connecting the server to power AC requirements as specified on the label of the power supply cover. To access the power supply cover, remove the server cover. For more information about how to remove the server cover, see "To remove the server cover" (page 24). Figure 12 Rear panel About the power supply module After the server is powered up, the power supply module LED indicates its status. A green LED on the power supply module indicates that the module is working properly.
Connecting the server to power 41 A qualified electrician must implement the single-point ground reference as required among the power outlets of the CallPilot server, its associated peripherals, and the power outlets of the switch. Provide a sufficient number of properly grounded power outlets or power bars for all equipment. The single-point ground (SPG) required by the system can be an isolated ground (IG) bus or AC equipment ground (ACEG) bus in the service panel or transformer.
Chapter 5 Connecting the server to power Figure 13 Example setup of 600r with peripherals To connect the 600r server to power WARNING Risk of personal injury and risk of hardware failure You must connect the power outlets that are used by the CallPilot server and its peripheral devices to the same single-point ground reference as the one used by the switch with MGate cards connected to the CallPilot server.
Connecting the server to power 43 Note: When the 600r server is plugged into an AC outlet with power, the server automatically powers on. If there is a power outage and the 600r server loses power, the server automatically powers up after power is restored. Step Action 1 Plug the server AC power cord into the server rear panel. 2 Plug the other end into an approved wall receptacle or power bar. —End— What is next? Proceed to the Installation and Configuration Task List (NN44200-306) for details.
Chapter 5 Connecting the server to power Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Chapter 6 EMC emission level protection for the 600r server To lower the EMC emission level, ferrite cores are installed with one loop on the following external cables: • Ferrite Core (TDK and part number ZCAT3035-1330) for the triple DS30X I/O cable (Nortel and part number NTRH2014E6), at each end of the cable. CAUTION The ferrite cores are preinstalled on the provided cable. It is not your responsibility to attach these ferrite cores to these cables.
Chapter 6 EMC emission level protection for the 600r server Figure 14 Ferrite cores secured to an external cable Ferrites Connectors for the MGate cards Connector for the MPB96 board G101786 The ferrite cores are secured to the appropriate cable with plastic enclosure clips. Tie wraps are added to the cable loop. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Index Symbols/Numerics 600r server connections establishing 37 power 37 dimensions 12 ELAN connection, establishing 32 environmental specifications 13 front panel, description 13 installing 28 Nortel server subnet connection, establishing 34 peripheral devices, connecting 28 power connection, establishing 42 rear panel, description 28 server cover replacing 24 unpacking 23 600r server cover removing 24 replacing 24 A Nortel server subnet 18 remote access 19 Customer LAN CLAN 33 D DC power input 29 de
Index S replacing 24 front panel, description 13 K keyboard connecting to the server 29 L LAN connections, description 18 M Meridian 1, CallPilot server network setup 17 modem connecting to the server 30 required equipment 30 monitor connecting to the server 29 mouse connecting to the server 29 N network controllers 18 protocols 18 setup, CallPilot Communication Server 1000 17 Meridian 1 17 Nortel server subnet connecting server to 34 P peripheral devices 19 connecting to the server 28 power conne
Index 49 W warnings, conventions 11 Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Index Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
Nortel CallPilot 600r Server Hardware Installation Copyright © 2007-2008, Nortel Networks All Rights Reserved. Publication: NN44200-307 Document status: Standard Document version: 01.03 Document date: 14 May 2008 To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback. Sourced in Canada The information in this document is subject to change without notice.
