Product Manual

Limited Warranty
36
Dear Valued Customer:
Use this product properly and enjoy the benefits from its high performance. By purchasing an Northstar Product
Support, you show a desire for quality and durability. Like all mechanical equipment this unit requires a due amount of
care. Treat this unit like the high quality piece of machinery it is. Neglect and improper handling may impair its
performance. Please thoroughly read the instructions and understand the operation before using your product. Always
contact Northstar Product Support at 1-800-270-0810 prior to having any service or warranty work performed, as some
services performed by parties other than Northstar Product Support approved service centers may void this warranty.
This warranty is in lieu of any other warranty expressed or implied and Northstar Product Support assumes no other
responsibility or liability outside that expressed within this warranty.
Limited Warranty
Northstar Product Support shall warranty any piece of equipment manufactured, or parts of equipment manufactured, to
be free from defects in material or workmanship for a period of:
Northstar Product Support Warranty
Item #
Consumer Warranty Period
Commercial Warranty
Period
99918
99919
99920
99921
2 years from date of purchase by user
90 days from date of purchase
by user
“Consumer use” means personal residential household use by a consumer. “Commercial use” means all other uses,
including use for commercial, income producing or rental purposes or when purchased by a business. There is no
commercial warranty on this product.
This warranty applies to the original purchaser of the equipment (verification of purchase, in the form of a receipt, is the
responsibility of the buyer), is non-transferable, and covers some parts and no labor. Parts will be replaced or repaired
at no charge, except when the equipment has failed due to lack of proper maintenance. If a part is no longer available,
the part may be replaced with a similar part of equal function. Any misuse, abuse, alteration or improper installation or
operations will void warranty. Determining whether a part is to be replaced or repaired is the sole decision of Northstar
Product Support. Northstar Product Support will not provide for replacement of complete products due to defective
parts. Any costs incurred due to replacement or repair of items outside of an Northstar Product Support approved
facility is the responsibility of the buyer and not covered under warranty. Transportation costs to and from service center
is the responsibility of the customer.
In addition to the normal warranty, Northstar Product Support shall warrant any normal wear item from defects in
material or workmanship for a period of 90 days from the date of purchase by user. Normal wear items include, but are
not limited to, pump, hoses, couplers/fittings, tank drain cap, gun, nozzle, on/off switch, decals, wiring, strainer, barbs,
tees, fittings, hardware.
This warranty specifically excludes the following; failure of parts due to damage caused by accident, fire, flood,
windstorm, acts of God, applications not approved by Northstar Product Support in writing, corrosion caused by
chemicals, use of replacement parts which do not conform to manufacturer’s specifications, damage related to rodent
and/or insect infestation and damage caused by vandalism. Additional exclusions: loss of running time, inconvenience,
loss of income, or loss of use, including any implied warranty of merchantability of fitness for a specific use. Also,
outdoor equipment needs periodic parts and service to perform well, and this warranty does not cover instances when
normal use has exhausted the life of a component.
This warranty does not cover any personal injury or damage to surrounding property caused by failure of any part.
Repair or replacement of parts does not extend the warranty period.
Please fill in the following information and have it on hand when you call in on a warranty claim.
Customer Number: ______________________________________________________________
Date of Purchase: _______________________________________________________________
Northstar Product Support Serial Number: ___________________________________________
Item Number: __________________________________________________________________