Product Manual
33
Limited Warranty
Dear Valued Customer:
The NorthStar Product you just purchased is built with the finest material and craftsmanship. Use this product properly and enjoy the
benefits from its high performance. By purchasing a NorthStar product, you show a desire for quality and durability. Like all mechanical
equipment this unit requires a due amount of care. Treat this unit like the high-quality piece of machinery it is. Neglect and improper
handling may impair its performance. Please thoroughly read the instructions and understand the operation before using your product.
Always contact NorthStar Product Support at 1-800-270-0810 prior to having any service or warranty work performed, as some services
performed by parties other than NorthStar approved service centers may void this warranty. This warranty is in lieu of any other warranty
expressed or implied and NorthStar assumes no other responsibility or liability outside that expressed within this warranty.
Limited Warranty
NorthStar shall warranty any piece of equipment manufactured, or parts of equipment manufactured, to be free from defects in material
or workmanship for a period of:
Item #
Warranty Period
990990, 990991
2 years from date of purchase by user
“Consumer use” means personal residential household use by a consumer. “Commercial use” means all other uses, including use for
commercial, income producing or rental purposes or when purchased by a business.
This warranty applies to the original purchaser of the equipment (verification of purchase, in the form of a receipt, is the responsibility
of the buyer), is non-transferable, and covers parts and labor. Parts will be replaced or repaired at no charge, except when the equipment
has failed due to lack of proper maintenance. If a part is no longer available, the part may be replaced with a similar part of equal function.
Any misuse, abuse, alteration or improper installation or operations will void warranty. Determining whether a part is to be replaced or
repaired is the sole decision of NorthStar. NorthStar will not provide for replacement of complete products due to defective parts. Any
costs incurred due to replacement or repair of items outside of a NorthStar approved facility is the responsibility of the buyer and not
covered under warranty. Transportation costs to and from service center is the responsibility of the customer.
In addition to the normal warranty, NorthStar shall warrant any normal wear item from defects in material or workmanship for a period
of 90 days from the date of purchase by user. Normal wear items include, but are not limited to, nozzles, quick connect fittings, valves,
seals, hoses, O-rings, unloader valves, flow switch and filter elements.
This warranty specifically excludes the following; failure of parts due to damage caused by accident, fire, flood, windstorm, acts of God,
applications not approved by NorthStar in writing, corrosion caused by chemicals, use of replacement parts which do not conform to
manufacturer’s specifications, damage related to rodent and/or insect infestation and damage caused by vandalism. Additional
exclusions: loss of running time, inconvenience, loss of income, or loss of use, including any implied warranty of merchantability of
fitness for a specific use. Also, Outdoor Power Equipment needs periodic parts and service to perform well, and this warranty does not
cover instances when normal use has exhausted the life of a component or the engine.
This warranty does not cover any personal injury or damage to surrounding property caused by failure of any part. Repair or replacement
of parts does not extend the warranty period.
Please fill in the following information and have it on hand when you call in on a warranty claim.
Customer Number: ______________________________________________________________
Date of Purchase: _______________________________________________________________
NorthStar Serial Number: _______________________________________________________
Item Number: __________________________________________________________________