Product Manual

Limited Warranty
35
Dear Valued Customer:
The NorthStar Product you just purchased is built with the finest material and craftsmanship. Use this
product properly and enjoy the benefits from its high performance. By purchasing a NorthStar
product, you show a desire for quality and durability. Like all mechanical equipment this unit
requires a due amount of care. Treat this unit like the high quality piece of machinery it is. Neglect
and improper handling may impair its performance. Please thoroughly read the instructions and
understand the operation before using your product.
Limited Warranty
NorthStar shall warranty any piece of equipment manufactured, or parts of equipment manufactured,
to be free from defects in material or workmanship for a period of 2 years for
noncommercial/nonrental use and a period of 90 days for commercial/rental use from the date of
purchase by user.
NorthStar shall warranty any wear item, including, but not limited to, valves, seals, pump diaphragms,
hoses, and filter elements to be free from defects in material or workmanship for a period of 90 days
from the date of purchase by user. This warranty applies to the original purchaser of the equipment
and is non-transferable. Verification of purchase is the responsibility of the buyer. Parts will be
replaced or repaired at no charge, except when the equipment has failed due to lack of proper
maintenance. Any misuse, abuse, alteration or improper installation or operations will void warranty.
Determining whether a part is to be replaced or repaired is the sole decision of NorthStar.
NOTE: Some services performed by parties other than NorthStar may void warranty.
This warranty covers parts only. It will not provide for replacement of complete products due to
defective parts.
Components not manufactured by NorthStar are guaranteed by their manufacturer and can be
serviced at factory-authorized locations near you. Any costs incurred due to replacement or
repair of items outside of a NorthStar approved facility is the responsibility of the buyer and not
covered under warranty. NorthStar can supply you with the service center location in your
area.
This warranty specifically excludes the following; failure of parts due to damage caused by accident,
fire, flood, windstorm, acts of God, applications not approved by NorthStar in writing, corrosion
caused by chemicals, use of replacement parts which do not conform to manufacturer’s specifications,
and damage caused by vandalism. Additional exclusions: loss of running time, inconvenience, loss of
income, or loss of use, including any implied warranty of merchantability of fitness for a specific use.
Warranty does not cover items subject to normal wear such as tires, receptacles or any part subject to
direct physical contact by the public. This warranty does not cover any personal injury or damage to
surrounding property caused by failure of any part.
This warranty is in lieu of any other warranty expressed or implied and NorthStar assumes no other
responsibility or liability outside that expressed within this warranty.
Please fill in the following information and have it on hand when you call in on a warranty claim.
Customer Number: ______________________________________________________________
Date of Purchase: _______________________________________________________________
NorthStar Serial Number: ________________________________________________________
Item Number: __________________________________________________________________