User Manual
Table Of Contents
- Getting started
- Components
- Network connections
- Connecting to a wireless network
- Connecting to a wired network
- Using HP MAC Address Pass Through (select products only)
- Navigating the screen
- Using touchpad and touch screen gestures
- Tap
- Two-finger pinch zoom
- Two-finger slide (touchpad and precision touchpad)
- Two-finger tap (touchpad and precision touchpad)
- Three-finger tap (touchpad and precision touchpad)
- Four-finger tap (touchpad and precision touchpad)
- Three-finger swipe (touchpad and precision touchpad)
- Four-finger swipe (precision touchpad)
- One-finger slide (touch screen)
- Using an optional keyboard or mouse
- Using an on-screen keyboard (select products only)
- Using touchpad and touch screen gestures
- Entertainment features
- Using a camera (select products only)
- Using audio
- Using video
- Connecting a Thunderbolt device using a USB Type-C cable (select products only)
- Connecting video devices using an HDMI cable (select products only)
- Discovering and connecting wired displays using MultiStream Transport
- Discovering and connecting to Miracast-compatible wireless displays (select products only)
- Discovering and connecting to Intel WiDi certified displays (select Intel products only)
- Using data transfer
- Managing power
- Using Sleep and Hibernation
- Shutting down (turning off) the computer
- Using the Power icon
- Running on battery power
- Running on external power
- Security
- Protecting the computer
- Using passwords
- Setting passwords in Windows
- Setting passwords in Computer Setup
- Managing a BIOS administrator password
- Using DriveLock Security Options
- Windows Hello (select products only)
- Using antivirus software
- Using firewall software
- Installing software updates
- Using HP Client Security (select products only)
- Using HP TechPulse (select products only)
- Using an optional security cable (select products only)
- Using a fingerprint reader (select products only)
- Maintenance
- Backing up, restoring, and recovering
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Using HP PC Hardware Diagnostics Windows (select products only)
- Using HP PC Hardware Diagnostics UEFI
- Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
- Specifications
- Electrostatic discharge
- Accessibility
- Index
NOTE: To stop a diagnostic test, select Cancel.
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support
Assistant.
1. Select the Search icon (select products only) in the taskbar, type support in the search box, and then
select HP Support Assistant.
– or –
Select the question mark icon (select products only) in the taskbar.
2. Select Troubleshooting and xes (select products only) or Fixes & Diagnostics.
3. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows.
4. When the tool opens, select the type of diagnostic test that you want to run, and then follow the
on-screen instructions.
NOTE: To stop a diagnostic test, select Cancel.
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)
After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu.
1. Select the Start button, and then select All apps (select products only).
2. Select HP PC Hardware Diagnostics Windows.
3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the
on-screen instructions.
NOTE: To stop a diagnostic test, select Cancel.
Downloading HP PC Hardware Diagnostics Windows
The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. You must
use a Windows computer to download this tool because only .exe les are provided.
Downloading the latest HP PC Hardware Diagnostics Windows version from HP
To download HP PC Hardware Diagnostics Windows from HP, follow these steps.
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. Select Download HP Diagnostics Windows, and then select the specic Windows diagnostics version to
download to your computer or a USB ash drive.
The tool downloads to the selected location.
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
You can download the HP PC Hardware Diagnostics Windows from the Microsoft Store.
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
69