User Manual
Table Of Contents
- Getting started
- Components
- Network connections
- Connecting to a wireless network
- Connecting to a wired network
- Using HP MAC Address Pass Through (select products only)
- Navigating the screen
- Using touchpad and touch screen gestures
- Tap
- Two-finger pinch zoom
- Two-finger slide (touchpad and precision touchpad)
- Two-finger tap (touchpad and precision touchpad)
- Three-finger tap (touchpad and precision touchpad)
- Four-finger tap (touchpad and precision touchpad)
- Three-finger swipe (touchpad and precision touchpad)
- Four-finger swipe (precision touchpad)
- One-finger slide (touch screen)
- Using an optional keyboard or mouse
- Using an on-screen keyboard (select products only)
- Using touchpad and touch screen gestures
- Entertainment features
- Using a camera (select products only)
- Using audio
- Using video
- Connecting a Thunderbolt device using a USB Type-C cable (select products only)
- Connecting video devices using an HDMI cable (select products only)
- Discovering and connecting wired displays using MultiStream Transport
- Discovering and connecting to Miracast-compatible wireless displays (select products only)
- Discovering and connecting to Intel WiDi certified displays (select Intel products only)
- Using data transfer
- Managing power
- Using Sleep and Hibernation
- Shutting down (turning off) the computer
- Using the Power icon
- Running on battery power
- Running on external power
- Security
- Protecting the computer
- Using passwords
- Setting passwords in Windows
- Setting passwords in Computer Setup
- Managing a BIOS administrator password
- Using DriveLock Security Options
- Windows Hello (select products only)
- Using antivirus software
- Using firewall software
- Installing software updates
- Using HP Client Security (select products only)
- Using HP TechPulse (select products only)
- Using an optional security cable (select products only)
- Using a fingerprint reader (select products only)
- Maintenance
- Backing up, restoring, and recovering
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Using HP PC Hardware Diagnostics Windows (select products only)
- Using HP PC Hardware Diagnostics UEFI
- Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
- Specifications
- Electrostatic discharge
- Accessibility
- Index
Using a ngerprint reader (select products only) ...........................................................................................................54
8 Maintenance.........................................................................................................................................................................56
Improving performance...................................................................................................................................................56
Using Disk Defragmenter.........................................................................................................................................56
Using Disk Cleanup...................................................................................................................................................56
Using HP 3D DriveGuard (select products only) ......................................................................................................56
Identifying HP 3D DriveGuard status...............................................................................................................57
Updating programs and drivers.......................................................................................................................................57
Cleaning your computer...................................................................................................................................................57
Enabling HP Easy Clean (select products only) .......................................................................................................57
Removing dirt and debris from your computer.......................................................................................................58
Cleaning your computer with a disinfectant ...........................................................................................................58
Caring for wood veneer (select products only) .......................................................................................................59
Traveling with or shipping your computer ......................................................................................................................60
9 Backing up, restoring, and recovering.................................................................................................................................61
Backing up information and creating recovery media ....................................................................................................61
Using Windows tools for backing up .......................................................................................................................61
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)............................61
Restoring and recovering your system............................................................................................................................61
Creating a system restore .......................................................................................................................................62
Restoring and recovery methods ............................................................................................................................62
Recovering using HP Recovery media .....................................................................................................................62
Changing the computer boot order .........................................................................................................................63
Using HP Sure Recover (select products only).........................................................................................................63
10 Computer Setup (BIOS), TPM, and HP Sure Start ..............................................................................................................64
Using Computer Setup.....................................................................................................................................................64
Navigating and selecting in Computer Setup .........................................................................................................64
Restoring factory settings in Computer Setup........................................................................................................64
Updating the BIOS....................................................................................................................................................65
Determining the BIOS version..........................................................................................................................65
Preparing for a BIOS update ............................................................................................................................65
Downloading a BIOS update ....................................................................................................................66
Installing a BIOS update...........................................................................................................................66
Changing the boot order using the f9 prompt ........................................................................................................66
TPM BIOS settings (select products only) .......................................................................................................................67
Using HP Sure Start (select products only) .....................................................................................................................67
11 Using HP PC Hardware Diagnostics ...................................................................................................................................68
Using HP PC Hardware Diagnostics Windows (select products only) .............................................................................68
Using an HP PC Hardware Diagnostics Windows hardware failure ID code ............................................................68
Accessing HP PC Hardware Diagnostics Windows...................................................................................................68
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) ...........68
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant ..............................................69
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) ....................69
Downloading HP PC Hardware Diagnostics Windows .............................................................................................69
viii