Product Data Sheet / Brochure

ManualsBrandsNot Assigned ManualsApplicationsHP Proactive Endpoint Management Services Licence-To-Use (2 years) - 1 device - Licence Qty: 1 device - Licensing Details: ESD

HP Device as a Service

Service overview

Whether it’s deploying new technology or making updates to existing solutions,

IT managers have more work than they can do. Often, as resources become strained,

the amount of downtime for end users grows longer.

HP Device as a Service (DaaS) addresses this problem with Analytics and Proactive

Management, a premium service experience that provides actionable analytics

and fleet insights. Predictive analytics help you boost productivity by optimizing

uptime for devices. Frequent reporting and a consolidated dashboard help you track

hardware and software inventory and monitor device health.

You can leave the securing, monitoring, and management of your multi-OS devices

in the capable hands of our HP Service Experts, who use industry-leading technology

tools to help proactively anticipate problems and fix them before they even occur—

freeing up your IT staff to focus on more pressing issues.

The Analytics and Proactive Management capability is included in HP DaaS Standard,

Enhanced, and Premium plans, and DaaS for Apple.

Service benefits

• Manage device fleets and optimize

performance

• Address potential issues before they

become real problems

Service functions

• Insightful, actionable analytics and

reports

• Enterprise-ready security

• Endpoint management by

HP Service Experts

Analytics and Proactive Management

Data sheet

Summary of content (4 pages)

PAGE 1
Data sheet HP Device as a Service Analytics and Proactive Management Service benefits •M anage device fleets and optimize performance •A ddress potential issues before they become real problems Service functions • Insightful, actionable analytics and reports • Enterprise-ready security • Endpoint management by HP Service Experts2 Service overview Whether it’s deploying new technology or making updates to existing solutions, IT managers have more work than they can do.
PAGE 2
Data sheet | Analytics and Proactive Management Features and specifications1 Description Standard plan Enhanced plan Premium plan DaaS for Apple plan CUSTOMER-ACCESSIBLE FEATURES Bulk device enrollment3 Enable large-scale enrollment of devices and users; automated processes enable devices to be associated with the user’s account. Inventory and health monitoring4 Device and application inventory as well as monitoring device health, including CPU utilization, crashes, and blue screen errors.
PAGE 3
Data sheet | Analytics and Proactive Management Delivery specifications • HP Service Experts are available in the following regions: – United States: Monday through Friday (excluding HP holidays) from 6:00 a.m. to 6:00 p.m. MT. – E urope, Middle East, Africa: Monday through Friday (excluding HP holidays) from 8:00 a.m. to 6:00 p.m. CET. – Asia Pacific, Japan: English and Chinese languages are supported 24 hours a day, 7 days a week; Japanese is supported 8:00 a.m. to 8:00 p.m.
PAGE 4
Data sheet | Analytics and Proactive Management Coverage Analytics and Proactive Management provides easy management for multiple device types and operating systems, including: • Apple® computers with OS X® or higher and iPad® and iPhone® mobile digital devices with iOS 10 or higher. • PCs including desktops and notebooks running Windows 7 Service Pack 1 (SP1), Windows 8.1, or Windows 10. • Tablets running Android™ 4.4 or higher, Windows 8.1, or Windows 10 Mobile. • Smartphones running Android™ 4.