Instructions / Assembly

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FAQs
WHY CAN I NOT VIEW THE LIVE-STREAM VIDEO?
• Verify that the Notifi Elite doorbell is ONLINE. If it is online, the Notifi Elite doorbell’s name will be blue within the app and the
LED halo on the push button will glow blue. If it is offline, the Notifi Elite doorbell’s name will be gray within the app and the
LED halo on the push button will flash blue.
• Live-stream video can only be viewed by one user at a time. If another user is viewing the camera’s live video feed, it will not
be available to view until the first user has closed the video viewing screen.
• Live-stream video is not available if the mobile device is being used for a phone call. Disconnect the phone call to view the
live-stream video.
• Check the Wi-Fi signal strength at your Notifi Elite doorbell’s position by using your mobile device. You might even try
running a speed test (i.e. Speedtest.net) on your home network with your mobile device while standing at the Notifi’s
location. The camera will need a minimum of 3 MB/s download and 3 MB/s upload speeds to function properly.
• You can view your camera’s feed over both Wi-Fi as well as your phone’s data (3g/ 4g). If your network is running slowly or
congested it will affect the performance of the app and may make it so you are unable to view your camera’s feed. Please try
to view your camera’s feed over a different network or disconnect other devices from your current network if that isn’t an
option to help free up bandwidth.
Care and Cleaning
Notifi Elite Camera Lens
To clean the Notifi camera lens, use a dry, microfiber cloth only. Do not spray the camera with a hose or power washer.
Notifi Elite Push Button
Use a dry cloth to clean the chime and push button. Do not use any fluids on the chime or push button.
How to Use
Factory Reset
> Advanced Settings > Factory Reset
This selection will reset the Notifi Elite doorbell back to the original factory setting. NOTE: Once the Notifi Elite has been factory
reset, the Notifi Elite doorbell can be used on a different account.
When resetting the Notifi Elite doorbell:
• The Notifi Elite doorbell will be reset to factory settings and will no longer be connected to your Wi-Fi or the Notifi app.
• All events (photos/videos) will be deleted from your account.
• All settings will be deleted.
• The Notifi Elite doorbell will be removed from your Heath/Zenith account.
• Remaining Premium services will be forfeited without reimbursement.
NOTICE