User's Manual

1. In case that NTD37HD does not recognize HDD

z Check whether the root folder or specific folder contains too many files. In

this case, make sub folders and move some files to the sub folders to

reduce files number in specific folder.

z Check whether HDD is connected with NTD37HD properly(Check SATA

flat cable and power cable)

z Check whether HDD is formatted properly( It should be based on ‘Primary

partition’ and you must not check ‘file and folder compression’ option in

formatting HDD)

z Check HDD jumper setting(It must be set as ‘Single’ or ‘Master’)

z Try changing with new HDD(There may be some problem in HDD itself

caused by impact or damage from outside.)

2. In case that PC does not recognize NTD37HD as external USB mass storage.

z If PC is operated by Windows 98SE, you need to install the USB driver for

Windows98SE into your PC properly.

z Check whether NTD37HD is powered ON.(It should be powered ON)

z Try changing with new HDD(There may be some problem in HDD itself caused

by impact or damage from outside.)

3. In case that Remote Controller does not work properly.

z Check if there is any obstacle between remote controller and IR Receiver of

NTD37HD

z Check battery of remote controller.

z Check whether the IR receiver is exposed to strong light such as direct sun

light.

Problems related to HDD

or Remote Controller