FAQ

Pop-up Drains (w/o Overow):
PUD-BN • PUD-CH • PUD-ORB
Strainer Drains:
STD-BN • STD-CH • STD-ORB
Umbrella Drains (w/o Overow):
UPD-BN • UPD-CH • UPD-ORB
Pop-up Drains (with Overow):
PUD-BN-O • PUD-CH-O • PUD-ORB-O
Mounng Rings:
MR-001BN • MR-001CH • MR-001ORB
Do these drains have a warranty?
Yes, they all have a Limited
Lifeme Warranty.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
More quesons? Feel free
to contact our technical support
team anyme. More info is also
available on our website.
May I use a drain or mounting ring from another vendor?
Yes, drains and mounng rings from other vendors will work with
Novao’s drains and mounng rings. To ensure the nishes match,
we recommend buying both items from the same vendor.
What drain do you recommend for my
vessel sink?
We recommend using pop-up drains with
our glass and porcelain sinks; umbrella
drains with our stone; and strainer drains
with our copper bath sinks. Some of our
porcelain sinks need a drain with overow.
What size hole is needed?
Our pop-up and umbrella drains ideally
need a 1.625 inch counter hole. The grid-
strainers need a 1.5 inch countertop hole.
Do I need a mounting ring?
They are only necessary for our glass
vessel sinks. Our stone, copper and
porcelain sinks do not need one.