User Guide

114 Novell Distributed Print Services Administration Guide
Novell Distributed Print Services Administration Guide
103-000137-001
August 31, 2001
Novell Confidential
Manual 99a38 July 17, 2001
A3. Determining your printing environment
If there is no obvious solution to the problem, then you will need to begin
analyzing your printing system. In order to find the problem, the printing
environment being used must be identified.
NetWare provides two printing environments: the legacy queue-based printing
(see “A4. All queue-based environment” on page 114) and NDPS (see “A5.
All NDPS environment” on page 115). Either print system can be used alone
or the two can be used together (see “A6. Mixed NDPS and queue-based
environment” on page 115). Here are some ways to determine your printing
environment:
 User. If the client platform is DOS, Macintosh, OS/2, or UNIX, these
clients are not directly supported by NDPS and can only print to a
network printer by submitting jobs to queues or use LPR printing. For
more information, see “Setting Up LPR Clients on UNIX” on page 69.
If the client platform is Windows, then they can be using either NDPS or
queues. Check the printer configuration under the Windows control panel
and check its network setting. Identify the network object being printed
to and determine if it is a Queue object or an NDPS Printer object.
 Server files. At the server console look to see if the following are loaded:
NDPSM.NLM (the server is using NDPS)
PSERVER.NLM (the server has been, or still is, using queue-based
printing)
 iManage. Load iManage and look at printing object configurations to
determine printing setup.
A4. All queue-based environment
If clients are submitting jobs to NetWare queues and the jobs are sent to the
printer through the PSERVER.NLM, then you are using queue-based printing.
Printing in a queue-based system consists of submitting jobs to a queue, from
which the print server sends the job to the printer based on the settings of the
Printer object. In queue-based printing, a problem usually occurs in one of
three general areas:
 Getting the print job into the print queue
 Transferring the job to the printer in the proper format
 Printing the job properly