User Guide

122 Novell Distributed Print Services Administration Guide
Novell Distributed Print Services Administration Guide
103-000137-001
August 31, 2001
Novell Confidential
Manual 99a38 July 17, 2001
D6. Are queues going to an NDPS printer?
The next thing you need to know is whether the network printer is being
serviced by a queue-based print server (such as PSERVER.NLM) or if NDPS
is redirecting jobs through a Printer Agent. Load iManage and look to see if
any NDPS Printer objects are defined.
 If no NDPS Printer objects are defined, there should be a Print Server
object. Check the configuration of the print server to see if the queue is
configured to be serviced by it.
 If there are NDPS objects defined, look at the Printer objects to see if they
are configured to emulate a print server and service jobs from a queue.
D7. Queue-NDPS integration
The clients are submitting jobs to a print queue which is then being serviced
by NDPS Printer Agents. See “Problems Integrating with Queue-Based
Components” on page 132 for more information.
D8. All queue-based printing
If clients are submitting jobs to a queue that are being serviced by a print
server, then the printing environment is all queue-based. For more
information, see Troubleshooting General Printing Problems (http://
www.novell.com/documentation/lg/nw51/printenu/data/hlgnvvum.html) in
NetWare 5.1 Queue-Based Print Services.
D9. Printer is set for working offline
Under certain circumstances, the printer might be set for working offline. This
can happen if Windows loses communication with the network, for example.
A user can also set it offline. If the printer is set to work offline, reset it to
online and try to print. If you cannot set the printer to online, then Windows
has lost communication with the network print system. Reboot the
workstation and if the condition still exists, check the client's connection to the
network.
D10. Other possibilities
Other negative status flags.