User Guide

124 Novell Distributed Print Services Administration Guide
Novell Distributed Print Services Administration Guide
103-000137-001
August 31, 2001
Novell Confidential
Manual 99a38 July 17, 2001
E1. Pause output of NDPS printer
One method of troubleshooting is putting stops in the printing process and
then resending a job and testing how far in the process the job gets. The first
stop you can make is pausing the printer output.
Pausing printer output is a common technique used when troubleshooting
printing; it forces NDPS to spool your print job and save it as a file. Stopping
and evaluating the printing process midway helps you to identify early
problems and limits your troubleshooting to a few components.
To pause printer output for a controlled access printer, do the following:
1 Locate the NDPS Printer object in iManage.
2 Double-click the NDPS Printer object to open its Details page.
3 Click the Pause Output button.
The Pause Output button changes to a Resume Output button.
E2. Check job list in iManager
You can view the job list for a NDPS printers from iManage, the server
console, or the workstation Printer Manager. To view the job list from
iManage, see “Managing Print Jobs” on page 71.
The job list for a public access printer can be viewed from either the server
console or the Novell Printer Manager.
E3. Resume printer output
To resume printer output for a controlled access printer, do the following:
1 In iManage, click Manage Printer and then select the NDPS printer you
want to control.
2 Click the Resume Output button.
The Resume Output button changes to a Pause Output button.